What to do if Bbag not as described on eBay?

ReiRei-san · Mar 14th, 2007, 11:23 PM

So sad and angry...I bought an 06 caramel day on eBay, which the seller claimed she "wore only 5 times and is in FANTASTIC condition." Well, I got the bag and it is awful! The handle is filthy and there's a bad scuff on the front bottom of the bag right on a seam, so the thread is gone right there too. The pictures nor the description did not accurately capture what was wrong with the bag.

I don't know what to do at this point b/c I paid her by certified check, since I was having paypal issues. Can I do anything? I asked her to at least pay for LMB cleaning and repair, but she'll only give me $50. I paid $780 for a crap bag.

Here's the link to see for yourself:
eBay: 100% AUTHENTIC Balenciaga Le Dix Hobo Motorcycle Bag NR (item 110096018261 end time Mar-02-07 17:02:08 PST)

I appreciate any advice.

spay_and_neuter · Mar 14th, 2007, 11:48 PM

I'm so sorry - that's really

. Unfortunately, since you paid with a method other than Paypal, I don't think there is much you can do at this point. eBay only offers buyer protection if you use Paypal, so they probably won't do anything. You could threaten to turn her into Ebay anyway for selling an item way different than described, which could affect her account standing, unless she lets you return the bag.

Addy · Mar 15th, 2007, 01:08 PM

File a Item Not Received or Significantly Not as Described dispute immediately

Item Not Received or Significantly Not as Described Policy

Miss Sooky · Mar 15th, 2007, 01:11 PM

Yes, even though you haven't got the Paypal dispute option, you can still pursue a dispute with eBay which I think has to be worth it. How horrible for you - I am so sorry your exciting purchase turned out like this.

86leo · Mar 15th, 2007, 03:05 PM

for THAT much for a used beat up bag....you better believe i would be disputing!!!!

south-of-france · Mar 15th, 2007, 03:13 PM

Oh no... opening the dispute may lead to a better settlement or that she offers a return.

shoptfs · Mar 15th, 2007, 03:19 PM

try to ask the seller first if u can return the bag

ReiRei-san · Mar 16th, 2007, 11:20 PM

Thanks for the help and encouragement! I've filed my complaint and hope for the best.

lulilu · Mar 17th, 2007, 08:51 AM

NEVER buy with a MO or certified check unless you KNOW the seller. Always use a credit card. That "problem" with paypal sounds to coincidental.

chloehandbags · Mar 17th, 2007, 10:42 AM

Quote:

Originally Posted by Addy

File a Item Not Received or Significantly Not as Described dispute immediately

Item Not Received or Significantly Not as Described Policy

Yes and leave her a negative, clearly stating what has happened, ASAP.

She may decide to refund you in the hope of you withdrawing it (which you shouldn't do!).

Please let us know how you get on.

Mar 14th, 2007, 11:23 PM	#1
ReiRei-san Member Location: Virginia (DC Metro area)	What to do if Bbag not as described on ebay? So sad and angry...I bought an 06 caramel day on eBay, which the seller claimed she "wore only 5 times and is in FANTASTIC condition." Well, I got the bag and it is awful! The handle is filthy and there's a bad scuff on the front bottom of the bag right on a seam, so the thread is gone right there too. The pictures nor the description did not accurately capture what was wrong with the bag. I don't know what to do at this point b/c I paid her by certified check, since I was having paypal issues. Can I do anything? I asked her to at least pay for LMB cleaning and repair, but she'll only give me $50. I paid $780 for a crap bag. Here's the link to see for yourself: eBay: 100% AUTHENTIC Balenciaga Le Dix Hobo Motorcycle Bag NR (item 110096018261 end time Mar-02-07 17:02:08 PST) I appreciate any advice.

Mar 14th, 2007, 11:48 PM	#2
spay_and_neuter Yay Phillies!!!!	Re: What to do if Bbag not as described on ebay? I'm so sorry - that's really . Unfortunately, since you paid with a method other than Paypal, I don't think there is much you can do at this point. eBay only offers buyer protection if you use Paypal, so they probably won't do anything. You could threaten to turn her into Ebay anyway for selling an item way different than described, which could affect her account standing, unless she lets you return the bag. __________________ Rescued pets make the best pets!

Mar 15th, 2007, 01:08 PM	#3
Addy LV~Burberry~Bal MOD Location: The Purse Forum	Re: What to do if Bbag not as described on ebay? File a Item Not Received or Significantly Not as Described dispute immediately Item Not Received or Significantly Not as Described Policy __________________ Join us! Click HERE for more information!

Mar 15th, 2007, 01:11 PM	#4
Miss Sooky Member Location: Curled up with a book	Re: What to do if Bbag not as described on ebay? Yes, even though you haven't got the Paypal dispute option, you can still pursue a dispute with eBay which I think has to be worth it. How horrible for you - I am so sorry your exciting purchase turned out like this.

Mar 15th, 2007, 03:05 PM	#5
86leo Got Coach? Location: Lower 48 Again! Life is great!	Re: What to do if Bbag not as described on ebay? for THAT much for a used beat up bag....you better believe i would be disputing!!!!

Mar 15th, 2007, 03:13 PM	#6
south-of-france Work hard, play hard Location: Central Europe	Re: What to do if Bbag not as described on ebay? Oh no... opening the dispute may lead to a better settlement or that she offers a return. __________________ Collection thread http://forum.purseblog.com/your-bag-showcase/south-of-frances-bagalicious-collection-17002-38.html

Mar 15th, 2007, 03:19 PM	#7
shoptfs Fashion Addict	Re: What to do if Bbag not as described on ebay? try to ask the seller first if u can return the bag

Mar 16th, 2007, 11:20 PM	#8
ReiRei-san Member Location: Virginia (DC Metro area)	Re: What to do if Bbag not as described on ebay? Thanks for the help and encouragement! I've filed my complaint and hope for the best.

Mar 17th, 2007, 08:51 AM	#9
lulilu Member	Re: What to do if Bbag not as described on ebay? NEVER buy with a MO or certified check unless you KNOW the seller. Always use a credit card. That "problem" with paypal sounds to coincidental.