Welcome to The Purse Forum, the Internet's #1 community for handbag lovers and shoulder fashion fetishists! Over 150,000 members have contributed over 8 million posts in 339,000+ threads about the hottest 'it' bags of the seasons, they've evaluated eBay sellers and other online stores and discussed a variety of other topics...

You currently are not logged in and are viewing the Purse Forum as a guest. This enables you to read most of our content. If you would like to actively participate in current threads or create your own, view or post pictures, vote in polls, privately interact with any of our members or use all the other features of this site, you will need to register for free with a valid email address and a user name of choice. Join our fast growing community today!


Reply
 
Thread Tools
Old Jun 16th, 2007, 02:20 AM   #1
Member
 
snoopylaughs's Avatar
 
Location: Austin
Default What to do?

I bought a suhali cles on eBay last month, paid may 16th, seller shipped may 17th, but never said anything again about it until I asked her more than two weeks later if she had sent it out to me.
I was in the process of moving out of my dorm, into an temporary apt. that I'm subleasing. So I had the seller ship it to my friend's address, because there is always someone at home at all times.

Also, I always pay for her things on eBay for her cause she doesn't use banking or credit cards, so she pays me back whenever I come back home for holidays. Until now there has not been a single item she didn't recieve whenever I got anything for her.

It's now almost june 17th, so its almost been a month. I have touched base with my friend every weekday since after I paid for the item, to see if has come yet, but still no sign.

I paid 13 for shipping and seller said she shipped it via USPS, no delivery confirmation, no insurance, nothing. It must have been wrong for me to assume that she would at least send it with some kind of delivery confirmation or tracking. But she just plain shipped it, and she said has a reciept that she shipped it on that day so she says it is not her problem and that she isn't responsible.

I was unfortunately in this situation last year, but the seller did ship with delivery confirmation, and it arrived at my door, but there was nothing when I checked. Paypal said since there was proof of delivery then seller is no longer responsible. So I was at a loss in that situation.
But in this case, wouldn't the seller in my current situation be responsible, especially without insurance nor proof of delivery?

I can understand her frustration that she sent out an item and it seems to be lost, but at the same time, in she's got her money for it already and I still have nothing.
__________________
:} Thus far.

This Christmas... a Mink Ombre Bayswater is a must!

snoopylaughs is online now   Reply With Quote
Old Jun 16th, 2007, 03:46 AM   #2
Member
 
Westiegirl's Avatar
 
Default Re: What to do?

I would definitely file a claim with Paypal.
Also for a seller to be protected on items over $250 it should have been sent with signature confirmation.
Your seller will have to provide proof of shipment/delivery.
Good luck!
Westiegirl is offline   Reply With Quote
Old Jun 16th, 2007, 04:24 AM   #3
Member
 
Default Re: What to do?

as a seller you have to be able to prove that you sent it .
mulberrymania is offline   Reply With Quote
Old Jun 16th, 2007, 05:04 AM   #4
Official Post Whore
 
thithi's Avatar
 
Location: My LA ghetto palace
Default Re: What to do?

Ditto... Paypal needs verification of delivery, meaning proof of delivery by trackable means, or a signature for any item over $250. If she can't prove it, then she'll lose the claim.
thithi is offline   Reply With Quote
Old Jun 16th, 2007, 06:24 AM   #5
Member
 
Miss Sooky's Avatar
 
Location: Curled up with a book
Default Re: What to do?

Yes, agree and don't waste a moment in getting that claim started!
Miss Sooky is offline   Reply With Quote
Old Jun 16th, 2007, 07:04 AM   #6
Member
 
snoopylaughs's Avatar
 
Location: Austin
Default Re: What to do?

Hmmm but I didn't pay over 250 for it, so will that be okay?
Actually, that reminds me of the other debacle I had mentioned, it was under 250 as well and paypal had still said it needed proof of delivery, which was why I lost at that one.
__________________
:} Thus far.

This Christmas... a Mink Ombre Bayswater is a must!

snoopylaughs is online now   Reply With Quote
Old Jun 16th, 2007, 08:02 AM   #7
Will Work for Hermes
 
caannie's Avatar
 
Location: Montgomery, AL
Default Re: What to do?

File a claim with paypal. The seller is responsible for proving delivery... if they don't have any kind of tracking for the item, regardless of price, paypal will find the claim in your favor.
__________________
To the world you may just be somebody, but to somebody you may just be the world
caannie is offline   Reply With Quote
Old Jun 16th, 2007, 12:22 PM   #8
Persian Love
 
lorihmatthews's Avatar
 
Location: San Francisco
Default Re: What to do?

Yep, agree with other posts. If the seller can't prove she sent it with some sort of tracking number, the dispute will get decided in your favor.
lorihmatthews is offline   Reply With Quote
Reply

  The Purse Forum » Bags, Bags, Bags » eBay Forum  

Thread Tools