Was I wrong to relist?

iakek · Jul 15th, 2008, 07:12 PM

I had a buyer place a best offer on one of the items I was selling. I accepted and informed the buyer on the invoice that payment was due in 24 hours (this was also stated in the listing). She had a non-paying bidder strike filed against her recently. Because she didn't pay within the time frame allowed, I relisted the bag the next day and sold it. The orginal bidder then contacted me after the fact to make payment arrangements. I apologized and told her the bag had already been sold.

Was it wrong of me to have it relisted so soon?

moi et mes sacs · Jul 15th, 2008, 07:27 PM

I have to say yes it might have been too hasty. She could report you for this, eBay allow longer than 24 hours for payment.

hlchen · Jul 15th, 2008, 07:55 PM

I have to say yes also, eBay allows up to 7 days to pay.

iakek · Jul 15th, 2008, 08:05 PM

Thank you for your feedback!

jjyounger · Jul 15th, 2008, 08:18 PM

I agree that things are so iffy on eBay these days that it is extremely tempting to sell to someone who wants to pay you immediately, particularly when you state your terms in your listing. However, eBay would side with the buyer in this case if she wanted to report you. They definitely allow seven days for the buyer to pay regardless of your stated terms. I have always played it safe and not sent a Second Chance Offer until I have filed an NPB dispute (8 days after the auction ends). However, I have emailed an interested bidder to let her know that she may receive an SCO. If she really wants the item, she may be willing to wait for it.

pursewatch · Jul 15th, 2008, 08:26 PM

You might have jumped the gun a bit but the buyer were at fault too for not paying within the time frame stated in your TOS. She might report you as a non-performing seller to eBay and/or giving you a negative.

Jayne1 · Jul 15th, 2008, 08:38 PM

So when I state in my listing that the buyer must pay within 48 hours... it's not anything I can expect?

PinkSuadeSoho · Jul 15th, 2008, 08:48 PM

^ You can state what you want, however the buyer has the full 7 days to pay, regardless.

lorihmatthews · Jul 15th, 2008, 08:49 PM

Quote:

Originally Posted by Jayne1

So when I state in my listing that the buyer must pay within 48 hours... it's not anything I can expect?

No, it isn't. Unfortunately, eBay makes the rules, and they state that a buyer has a week to pay you. Buyers know this, and they will take full advantage of those days.

If the buyer wound up paying you within those 7 days and you didn't have the merchandise, they could report you as a non-performing seller.

PinkSuadeSoho · Jul 15th, 2008, 09:46 PM

I suppose you could decide to not sell if they don't follow your tos, but they can always report you as a non-p-s.

kimalee · Jul 15th, 2008, 10:00 PM

Quote:

Originally Posted by PinkSuadeSoho

^ You can state what you want, however the buyer has the full 7 days to pay, regardless.

I think you might have been too hasty. I always say the 24 hour thing on my listings, but I always wait the full 7 days. I just don't want to risk getting in trouble in case they do decide to pay later.

skigirl73 · Jul 15th, 2008, 10:02 PM

I have to agree that you jumped the gun on this one. Unfortunately you can put that you require payment in 24 hours on your listing, but eBay allows 7 days. I know it stinks to have to wait the 7 days, but you kind of really should have. Not much you can do now. Hopefully the original buyer does not file a NPS on you. Anyway, you know better for next time.

noshoepolish · Jul 15th, 2008, 10:33 PM

She can report you for being a non-performing seller.

iakek · Jul 15th, 2008, 10:37 PM

I didn't even know about the 7-day period. Thank you all for the info.

yvalenz · Jul 15th, 2008, 10:40 PM

I request payment within three days. I know sellers want payment immediately (and I love that as well), but it's just a bit unreasonable to expect payment in 24 hours.

While I pay immediately on most items, there are times when I'm just not home or can't get online to check ended listings and it takes a day or two to send in payment.

I would have at least waited a few days before attempting to relist.

Jul 15th, 2008, 07:12 PM	#1
iakek Member	Was I wrong to relist? I had a buyer place a best offer on one of the items I was selling. I accepted and informed the buyer on the invoice that payment was due in 24 hours (this was also stated in the listing). She had a non-paying bidder strike filed against her recently. Because she didn't pay within the time frame allowed, I relisted the bag the next day and sold it. The orginal bidder then contacted me after the fact to make payment arrangements. I apologized and told her the bag had already been sold. Was it wrong of me to have it relisted so soon?

Jul 15th, 2008, 07:27 PM	#2
moi et mes sacs Science Geek!	I have to say yes it might have been too hasty. She could report you for this, eBay allow longer than 24 hours for payment. __________________ If you never change your mind, why have one? Edward de Bono

Jul 15th, 2008, 08:26 PM	#6
pursewatch I Hate Counterfeits! Location: Urban Jungle	You might have jumped the gun a bit but the buyer were at fault too for not paying within the time frame stated in your TOS. She might report you as a non-performing seller to eBay and/or giving you a negative. __________________ I my hubby.

Jul 15th, 2008, 08:48 PM	#8
PinkSuadeSoho Live the Life U Love Location: British Properties,Beautiful By Nature! Spectacular by SIGHT! :)	^ You can state what you want, however the buyer has the full 7 days to pay, regardless. __________________ Close your eyes to the faults of others What is needed is less: less greed, less fear, less hatred, less prejudice Nothing can make your life more beautiful than perpetual kindness

Jul 15th, 2008, 09:46 PM	#10
PinkSuadeSoho Live the Life U Love Location: British Properties,Beautiful By Nature! Spectacular by SIGHT! :)	I suppose you could decide to not sell if they don't follow your tos, but they can always report you as a non-p-s. __________________ Close your eyes to the faults of others What is needed is less: less greed, less fear, less hatred, less prejudice Nothing can make your life more beautiful than perpetual kindness

Jul 15th, 2008, 07:55 PM	#3
hlchen Member Location: The Big Apple!	I have to say yes also, eBay allows up to 7 days to pay.

Jul 15th, 2008, 08:05 PM	#4
iakek Member	Thank you for your feedback!

Jul 15th, 2008, 08:18 PM	#5
jjyounger Judy Location: Memphis, TN	I agree that things are so iffy on eBay these days that it is extremely tempting to sell to someone who wants to pay you immediately, particularly when you state your terms in your listing. However, eBay would side with the buyer in this case if she wanted to report you. They definitely allow seven days for the buyer to pay regardless of your stated terms. I have always played it safe and not sent a Second Chance Offer until I have filed an NPB dispute (8 days after the auction ends). However, I have emailed an interested bidder to let her know that she may receive an SCO. If she really wants the item, she may be willing to wait for it.

Jul 15th, 2008, 08:38 PM	#7
Jayne1 Working Canvas Location: Toronto	So when I state in my listing that the buyer must pay within 48 hours... it's not anything I can expect?

Jul 15th, 2008, 10:02 PM	#12
skigirl73 Member Location: Denver, CO	I have to agree that you jumped the gun on this one. Unfortunately you can put that you require payment in 24 hours on your listing, but eBay allows 7 days. I know it stinks to have to wait the 7 days, but you kind of really should have. Not much you can do now. Hopefully the original buyer does not file a NPS on you. Anyway, you know better for next time. __________________ 20% off Xengevity for tPF members. Contact me to find out how. www.myxengevity.com/vickibruno

Jul 15th, 2008, 10:33 PM	#13
noshoepolish Addicted to Coach	She can report you for being a non-performing seller.

Jul 15th, 2008, 10:37 PM	#14
iakek Member	I didn't even know about the 7-day period. Thank you all for the info.

Jul 15th, 2008, 10:40 PM	#15
yvalenz ..... Location: So Cal	I request payment within three days. I know sellers want payment immediately (and I love that as well), but it's just a bit unreasonable to expect payment in 24 hours. While I pay immediately on most items, there are times when I'm just not home or can't get online to check ended listings and it takes a day or two to send in payment. I would have at least waited a few days before attempting to relist. __________________ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~ ???