To Report a Fake takes 7 (SEVEN!!) clicks

fiatflux · Aug 12th, 2007, 12:42 PM

Why does eBay make it so difficult to report a fake handbag on eBay?

It takes 7 clicks, PLUS the foreknowledge to copy the item number to your clipboard before starting the clicks (if you're starting on the item page, why doesn't eBay remember it for you?).

It also takes some trial & error to figure out which "subtopics" to click in each box to lead you to the correct place.

Granted, once you know, you can bookmark the final link, and simply copy the item number, click on the bookmark, and paste...but if you're at a different computer, you have to start all over again.

It sure seems like they are trying to discourage reporting of fakes by throwing as many roadblocks as possible into the mix.

SOLIDGOLD2 · Aug 12th, 2007, 01:32 PM

you don't have to write down the auction number once you are on the auction scroll down to where it says Report this item...and you go from there the auction number automatically shows up on it's own

Lvbabydoll · Aug 12th, 2007, 03:31 PM

Or if you have multiple items to report at once, you can use this link (I have it in my favorites):

http://cgi1.ebay.com/aw-cgi/eBayISAP...default&rdir=0

CynthiaNYC · Aug 12th, 2007, 03:35 PM

They're working on it.

Aug 12th, 2007, 12:42 PM	#1
fiatflux Member	To Report a Fake takes 7 (SEVEN!!) clicks Why does eBay make it so difficult to report a fake handbag on eBay? It takes 7 clicks, PLUS the foreknowledge to copy the item number to your clipboard before starting the clicks (if you're starting on the item page, why doesn't eBay remember it for you?). It also takes some trial & error to figure out which "subtopics" to click in each box to lead you to the correct place. Granted, once you know, you can bookmark the final link, and simply copy the item number, click on the bookmark, and paste...but if you're at a different computer, you have to start all over again. It sure seems like they are trying to discourage reporting of fakes by throwing as many roadblocks as possible into the mix.

Aug 12th, 2007, 01:32 PM	#2
SOLIDGOLD2 Member	Re: To Report a Fake takes 7 (SEVEN!!) clicks you don't have to write down the auction number once you are on the auction scroll down to where it says Report this item...and you go from there the auction number automatically shows up on it's own

Aug 12th, 2007, 03:31 PM	#3
Lvbabydoll ♥'s Cupcakes Location: California	Re: To Report a Fake takes 7 (SEVEN!!) clicks Or if you have multiple items to report at once, you can use this link (I have it in my favorites): http://cgi1.ebay.com/aw-cgi/eBayISAP...default&rdir=0 __________________ My Collection!(slideshows on p. 95). My other addiction-Juicy Couture charms! (posts 1779, 1780) Please visit my Etsy site, www.RitzeeRebel.etsy.com (or here for more pics) for my felt pins!

Aug 12th, 2007, 03:35 PM	#4
CynthiaNYC Member	Re: To Report a Fake takes 7 (SEVEN!!) clicks They're working on it. __________________ IT'S TWINS!!! Come see my babies! http://forum.purseblog.com/pregnancy...ml#post4871898