[harlem_cutie]

I emailed eBay Tuesday and still no response. I cannot list Chanel (makeup, shoes and purses), MAC cosmetics, Marc Jacobs and Giuseppe Zanotti. Ebay had no problems taking frees from these items the past few months so the logic of this new restriction escapes me.

[Grace123]

I don't get it: yesterday I got this message when I tried to list an LV. Admittedly, this is the first LV I've ever listed, so maybe that's an issue?

I talked w/Live Chat, emailed a couple of times and never expected anything from either, and the LC person told me I'd have to wait until Monday.

But today, there's my LV listing, it's showing!

[ballet_russe]

boo, eBay.... I have ONE Coach item listed, the only one I've ever listed in several years of ebay-ing. They won't even let me revise my item to add another picture!!!

[RichBabyBentley]

Hello,

Thank you for your email about the listing restriction that you
encountered.

Our top priority is keeping our users safe and happy - so we'll always
do our best to protect you from fraud while using our site. Sometimes
this means that we'll need to limit the number of items a seller can
list. These restrictions apply to all sellers, so please don't feel that
we're singling you out.

We'll sometimes increase the limit for sellers who have a good track
record and who are sure that their items are authentic - but of course
they're still bound by our policies. If a seller breaks the rules, we'll
have to rethink the limits on their account.

There are also certain items that are further restricted. If you
inadvertently try to list a restricted item, you'll receive a message to
let you know why you can't list it.

Here are some of the restrictions in place:

1) You must verify your PayPal account and link it to your eBay account.

2) You must be registered for a period of time to sell certain items.
3) 1 & 3 day listings aren't available for particular items.
4) Cross-border trade is restricted for certain types of items.
5) We may limit the number of items each seller can list in a given
period of time.

I'm afraid we don't share any further information about specific
restrictions. By revealing this information we could help members intent
on circumventing our policies to avoid detection. Please understand that
these measures are designed to protect all of our members from fraud and
counterfeits.

I realise that this may not be the answer that you'd anticipated, but I
hope that this information helps to clarify our position for you. We
appreciate your understanding and cooperation.

Kind regards,

[RichBabyBentley]

So what to i do now? they havent said whether they will or will not lift it...but at present I cant list any branded names

[jchiara]

I'm adding my hat to the ring...... I'm so upset you guys. I mean, I'm selling a "brand name" item and I wanted to go in and change the shipping charges because someone international is interested. As soon as I did, it told me that I was not able to re-list the item for 30 days....

I'm so upset - I'm so miffed - I'm so appalled - I'm so shocked, really - I mean, WHAT ARE THEY THINKING? HOW DOES THIS WORK TO ANYONE'S BENEFIT? This has got to be the most HAIR-BRAIN idea yet. So as it has been said earlier here in this tread, not only have fees been raised and seller's no longer have ANY say to who they deal with, the sellers no longer have the ability to sell?????? WHAT???????

Guys - I swear, I sell mostly odds and ends from my Mom's estate - my days of high-end selling might be coming to an end. Granted, I don't make much, but imagine those folks who seriously SERIOUSLY sell authentic Coach, Kooba, whathaveyou on a monthly basis and it's all been taken away....
UNBELIEVABLE!!!!!!!

[Grace123]

So what's included in the 'can't list' list?

I know LV for sure and I'm guessing Prada, Chanel and some of the other big names.

What about Coach, Dooney&Bourke, Kooba, etc?

[jjyounger]

Originally Posted by salearea

i've tried every way possible to list. there is an auto-block on name brands. i had a kate spade bag that an employee listed that i had overlooked (back in february) and a medical item that i had no idea was restricted. those two violations apparently killed it for me. guess i'll just sell the obscure brands for now and pray that things do get back to normal or that they will at least accept my re-application in a couple months. this really hurts my brain. thanks for your support

I personally listed a TENS-Unit and it was removed as a violation of eBay policy. This is an over-the-counter item for back pain, which runs on a 9V battery. Bought it for my DH when he had a back problem; he would not use it. Prior to listing, I did my research. It was NOT on any list of prohibited items, and there were six units listed when I listed mine. After it was removed, I complained to eBay that the other units were still up and active, especially those offered by various isoldit branches. After three days, eBay removed isoldit's items. I hope that does not come back to haunt me. It is so easy to list something like the above small item that can affect your compliance with eBay policy. I dropped my candy in the sand with that one, and hope that since it was not a designer item, it will not be counted against me. No reply email from eBay yet. Anybody else hear from them?

[shinymagpie]

Originally Posted by jjyounger

I personally listed a TENS-Unit and it was removed as a violation of eBay policy. This is an over-the-counter item for back pain, which runs on a 9V battery. Bought it for my DH when he had a back problem; he would not use it. Prior to listing, I did my research. It was NOT on any list of prohibited items, and there were six units listed when I listed mine. After it was removed, I complained to eBay that the other units were still up and active, especially those offered by various isoldit branches. After three days, eBay removed isoldit's items. I hope that does not come back to haunt me. It is so easy to list something like the above small item that can affect your compliance with eBay policy. I dropped my candy in the sand with that one, and hope that since it was not a designer item, it will not be counted against me. No reply email from eBay yet. Anybody else hear from them?

I can't believe that they would bust you for listing a TENS unit (marvellous painkilling / pain distraction machine). That is just crazy. But how about the bags?

[jjyounger]

Originally Posted by shinymagpie

I can't believe that they would bust you for listing a TENS unit (marvellous painkilling / pain distraction machine). That is just crazy. But how about the bags?

I can only hope that the bag restriction will be lifted. I have not yet received a reply. I looked at the sellers currently selling Chanel on eBay, and 95% of them do not have the positive feedback or the unblemished selling record that I have worked like a dog to maintain. So what, exactly, is the freaking criteria here? Some have 97% and are still listed as Power Sellers. These are sellers with negs and neutrals happily listing several bags at once. I thought we had to maintain at least a 98% to remain a Power Seller. Obviously, I know nothing!!!

[shinymagpie]

Hi
Just a summary update here. The 30 day rule means that members are not allowed to list certain types of items for the next 30 days or a limited to a certain number of items of that type in a certain period. eBay may also include a message that you have to wait for up to 90 days to have this limit reviewed.


Background
eBay was sued by several designers on Monday for $63m. Immediately prior to this, they had been doing a crackdown on listings of any items by a range of designers but not limited to:
Prada
Chanel
Fendi
MAC cosmetics,
Marc Jacobs
Giuseppe Zanotti
Coach
Luis Vuitton
YSL

Since last Monday, there has been a site wide ban in place affecting a huge number of sellers including the basic beginners, through to the highly experienced sellers of several years with excellent track records. It appears to be a bit random.

Sound a bit vague? Well it is. Lots of stress? Certainly, here and at the end of the eBay help line to be sure. Also for the authenticators. Not to mention the buyers who are probably wondering why there is not much on offer at the moment.

Members posting on this site recommend that if you receive the 30 Day Rule email, you email eBay and specifically ask for your limit to be reviewed. If you are an eBay powerseller, you should use the Powerseller Portal and hope that this helps you to get priority treatment as a result of high performance records (it may or it may not).

Try doing a new listing from scratch instead of 'sell similar'.

Do not use relist if your item has been knocked out. If you do repeatedly, you run the risk of permanently losing your eBay membership. Instead, get a dialogue going with eBay about what the problem actually is.

What you need to know in particular, is that if you revise your item, it counts towards the total number of listings you can make. Eg. revising one listing because you made a mistake counts as 2 listings for your total.

You may also get prompts asking you to make sure you have included particular serial numbers, authenticity etc, depending on how you are listing your items.

From July 1, you are unable to include website links in your listings. This will attract the 30 day rule message too. I believe that you may include the web address, but don't hit any keys that turn it into a link!!!

If we don't complain, they will think we are getting used to it.

It is also possible that this will blow over in the next few weeks, but maybe it won't.

Part of a recent message received by a member included the following text:

"1) You must verify your PayPal account and link it to your eBay account.
2) You must be registered for a period of time to sell certain items.
3) 1 & 3 day listings aren't available for particular items.
4) Cross-border trade is restricted for certain types of items.
5) We may limit the number of items each seller can list in a given
period of time."

Even though most of us affected are hopping mad, please try to be nice to the poor critters on the eBay help desks. They are not responsible for the decisions. They are only the messengers. I can only imagine that the turnover has been pretty high this week.

The major designers have a role in this because they are trying to determine where their products can be sold. However, if you have already bought your expensive designer item, surely you can on-sell it? But at the moment, maybe not.

Sorry if I sound like an eBay apologist. I am not. But I think it is useful to remember that we are all just humans here dealing with an imperfect system. eBay are also scared of having their pants sued off them - right on top of irritating sellers with the new feedback system.

If you have had any sucess in listing items, please let members know.

Thanks to the research of many, many generous posters over the last few days. At the risk of majorly offending people, I decided to leave all names out. You can scan back to see who the generous souls are.

If I have left anything major out, please add it in.

Hang in there guys!

[jchiara]

Very well said....and with that being said, I'm going to sit tight - and just enjoy this week off with hubby and kids at home and TRY not to stress about this. Life's too short. Well, I mean I enjoy buying and selling on eBay but it's not worth it. I'm getting anxiety attacks - just in general this week - and this is stupid to let this aggravate my situation....

[shinymagpie]

Originally Posted by jchiara

Very well said....and with that being said, I'm going to sit tight - and just enjoy this week off with hubby and kids at home and TRY not to stress about this. Life's too short. Well, I mean I enjoy buying and selling on eBay but it's not worth it. I'm getting anxiety attacks - just in general this week - and this is stupid to let this aggravate my situation....

Good one. It's late here local time. All this stress is interfering with my day to day stuff. Which is not something the "bean counters" usually measure. But, my partner and I enjoy auctions, both as buyers and sellers. If it is getting you down, make sure you go do something that makes you happy. For me, it has been going for a daily walk with the kids. Take care!

[ItalianFashion]

I tried to list a chanel glossimer a new listing and got the message and then I tried to relist a Gucci bag from unsold items and got the message. I tried a gucci through auctiva which did not go through. I have sold Gucci in the past. I did however get a new coach item listed through auctiva to go through.

[pursemonkey]

New to TPF but wanted to put in my two cents on this one. I got the dreaded 30 day message when I tried to list a Coach bag (which, ironically, I bought ON eBay last month) so I decided to list it with "Coac*h" in the title, figuring at least buyers using the advanced search could still find it, as I was able to select Coach as the brand in the pull down menu. It went through just fine. Then I decided to add a subtitle which included the word "Coach" in it. It not only went through, it now pulls up in a general search! Hoping it wasn't just a fluke, as I put the cart before the horse and bought a couple new bags before selling my old ones to pay for them. Hope this helps!