Seller sent me grossly mis-represented item..Anything else besides paypal dispute?

Missrocks · Apr 15th, 2008, 05:31 PM

I bought these Christian Louboutin shoes from a seller. They sold them to be as black leather Very Prives. When I got them they looked different than in the picture (hidden platform) and were brown shoes that the seller had dyed black! No mention of the dying on the auction.

I went ahead and filed a dispute resolution through paypal, but have heard this doesn't alway produce great results. Plus the seller has had horrible communication the whole way.

Is there anything else I should be doing? I paid by credit card, so should I try to fill a claim with Bank of America yet?

Thanks for any suggestions anyone has!

Here's my thread in on the CL forum, if anyone is interested in pictures.

Did I get brown shoes painted black??? Help!... E-bay purchase.

i_love_yorkie · Apr 15th, 2008, 05:51 PM

did you pay w paypal by credit card?

you can: file w eBay, file w paypal and your credit card company

Missrocks · Apr 15th, 2008, 06:04 PM

Quote:

Originally Posted by i_love_yorkie

did you pay w paypal by credit card?

you can: file w eBay, file w paypal and your credit card company

Yes, I pd by Bank of America credit card.
Ok, so is filing with pay-pal different than doing the dispute resolution that I just did? Sorry for the stupid ? but this whole thing is confusing to a newbie.

emald37 · Apr 15th, 2008, 06:10 PM

No, it is the same thing, but the dispute needs to escalated to a claim before it is reviewed by Paypal. In the dispute stage, you are communicating with the seller and trying to resolve it.

keya · Apr 15th, 2008, 06:53 PM

Did you contact the seller and let her know you'd like to return the shoes?

Missrocks · Apr 15th, 2008, 07:05 PM

Thanks for suggestions everyone.

Keya~ Seller has horrible communication and has been very bad about responding to my previous emails. I sent her an email and gave her a phone call. Yet to get a response.

keya · Apr 15th, 2008, 07:09 PM

Quote:

Originally Posted by Missrocks

Thanks for suggestions everyone.

Keya~ Seller has horrible communication and has been very bad about responding to my previous emails. I sent her an email and gave her a phone call. Yet to get a response.

I'd wait a day or so for a response then escalate to a claim with PP (mention in the comment field that you've tried to contact the seller with no luck)
If PP fails, call your CC company and see if you can do a chargeback.

Missrocks · Apr 15th, 2008, 07:28 PM

Quote:

Originally Posted by keya

I'd wait a day or so for a response then escalate to a claim with PP (mention in the comment field that you've tried to contact the seller with no luck)
If PP fails, call your CC company and see if you can do a chargeback.

Thanks!

japskivt · Apr 15th, 2008, 11:38 PM

I hope you get your money back. I saw the pictures and that is just AWFUL!

Apr 15th, 2008, 05:31 PM	#1
Missrocks Member	Seller sent me grossly mis-represented item..Anything else besides paypal dispute? I bought these Christian Louboutin shoes from a seller. They sold them to be as black leather Very Prives. When I got them they looked different than in the picture (hidden platform) and were brown shoes that the seller had dyed black! No mention of the dying on the auction. I went ahead and filed a dispute resolution through paypal, but have heard this doesn't alway produce great results. Plus the seller has had horrible communication the whole way. Is there anything else I should be doing? I paid by credit card, so should I try to fill a claim with Bank of America yet? Thanks for any suggestions anyone has! Here's my thread in on the CL forum, if anyone is interested in pictures. Did I get brown shoes painted black??? Help!... E-bay purchase.

Apr 15th, 2008, 05:51 PM	#2
i_love_yorkie and BAGS Location: VN<->US	Re: Seller sent me grossly mis-represented item..Anything else besides paypal dispute did you pay w paypal by credit card? you can: file w eBay, file w paypal and your credit card company

Apr 15th, 2008, 06:10 PM	#4
emald37 Member	Re: Seller sent me grossly mis-represented item..Anything else besides paypal dispute No, it is the same thing, but the dispute needs to escalated to a claim before it is reviewed by Paypal. In the dispute stage, you are communicating with the seller and trying to resolve it.

Apr 15th, 2008, 06:53 PM	#5
keya Member	Re: Seller sent me grossly mis-represented item..Anything else besides paypal dispute Did you contact the seller and let her know you'd like to return the shoes?

Apr 15th, 2008, 07:05 PM	#6
Missrocks Member	Re: Seller sent me grossly mis-represented item..Anything else besides paypal dispute Thanks for suggestions everyone. Keya~ Seller has horrible communication and has been very bad about responding to my previous emails. I sent her an email and gave her a phone call. Yet to get a response.

Apr 15th, 2008, 11:38 PM	#9
japskivt Member Location: NY	Re: Seller sent me grossly mis-represented item..Anything else besides paypal dispute I hope you get your money back. I saw the pictures and that is just AWFUL!