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Old Jun 4th, 2008, 03:35 PM   #1
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Default Sell to a buyer in Singapore?

I have a few bags currently listed on eBay and specifically stated that I will only ship within the US. I received an e-mail this morning asking if I will ship to Singapore. Have any of you sold/shipped to Singapore? If so, was is a hassel and what do I need to do to protect myself as a seller? If it is too big of a deal, then I will let her know not to bid. TIA for any advice!
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Old Jun 4th, 2008, 03:51 PM   #2
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^^^I completely disagree with this. There are many honest buyers outside of the US. And the USPS' Global Express Shipping service provides insurance and tracking services.

Here are a few threads about shipping internationally in general and to Singapore specifically (gawd, I can't wait til the Search function works again!!)

Do you recommend shipping internationally???

Do you ship to Singapore?
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Old Jun 4th, 2008, 03:52 PM   #3
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I shipped to Singapore all time and never have any problem, the buyers were all wonderful. If you ship there, make sure to send it via Express Mail with full insurance.
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Old Jun 4th, 2008, 04:16 PM   #4
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Thank you for the info (I'm with you on the seach function!) I looked up the price of USPS International Express mail and it appears to be around $40. Does that sound right? I'm always nervous about selling on eBay, to ship international just seems like one more thing that could go wrong, KWIM? I may give it a go and see what happens...
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Old Jun 4th, 2008, 04:23 PM   #5
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Quote:
Originally Posted by emxowm View Post
Thank you for the info (I'm with you on the seach function!) I looked up the price of USPS International Express mail and it appears to be around $40. Does that sound right? I'm always nervous about selling on eBay, to ship international just seems like one more thing that could go wrong, KWIM? I may give it a go and see what happens...
It depends on the weight of the package but Express Mail is very expensive but it have tracking number and you can buy insurance for the package. Singapore is one of the safest places to ship to.
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Old Jun 4th, 2008, 06:35 PM   #6
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Every item I list lately gets a question from someone in Singapore wanting me to ship to them. It is kind of weird. Is their dollar performing incredibly?
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Old Jun 4th, 2008, 06:43 PM   #7
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I also get this from a lot of people from singapore. I recently sent a bag there and it turned out ok.
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Old Jun 4th, 2008, 08:18 PM   #8
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Quote:
Originally Posted by emxowm View Post
Thank you for the info (I'm with you on the seach function!) I looked up the price of USPS International Express mail and it appears to be around $40. Does that sound right? I'm always nervous about selling on eBay, to ship international just seems like one more thing that could go wrong, KWIM? I may give it a go and see what happens...
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It depends on the weight of the package but Express Mail is very expensive but it have tracking number and you can buy insurance for the package. Singapore is one of the safest places to ship to.
US$40 sounds reasonable and you should tell the potential buyer the cost. USPS Global Express mail is reliable, trackable and you can buy insurance. I highly recommend it.

Did you read through the other threads I linked? When shipping outside your home country, you will need to consider 2 things: Payment and Customs declarations.

Payment: Paypal does not confirm addresses in Singapore but as others have said, Singapore is pretty safe. That being said you can really protect yourself as a seller by requiring your buyer to pay via bank wire transfer - this too is a safe payment method for you because the buyer cannot do a chargeback. Read the other threads because there is a lot of information about this in them.

Customs declarations: Depending on their countries' laws, buyers may be subject to customs fees levied at their port of entry. Ask any seller around here and they will adamantly say the buyer is responsible for any customs fees.

However, buyers in other countries may ask sellers to declare a low value on the customs form the seller completes at the Post Office when shipping the package.

This is when I really wish Search was back because there are a TON of threads on this topic alone.

Some sellers do it, others do not. I do not.

Not only is it illegal to lie on US customs documents, but all of the "danger" is then put on the seller. Here's the deal:

Say an item sold on eBay for US$500. If a seller declares a low value on the item (say US$50) the seller can only be insured/reimbursed for US$50. You cannot declare an item to be US$50 but then buy US$500 in insurance.

So the buyer is thus asking the seller to take a HUGE risk, but the buyer will always win out if something happens to the package in transit (loss, damage, not delivered, etc).

The buyer can try to get their entire US$500 back whilst the seller can file a claim for only US$50 with the Post Office. So in the end, the seller can be out US$450 plus a bag.

Sure, it's not often that packages get lost but if it happens to you, it's gonna be bad.

My advice is to protect YOURSELF as a seller and declare/buy insurance for the sold amount. Tell the buyer this up front and if s/he doesn't want to buy from you because of it, so be it.

Good luck!
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Old Jun 4th, 2008, 08:22 PM   #9
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Originally Posted by purseladyabc View Post
Every item I list lately gets a question from someone in Singapore wanting me to ship to them. It is kind of weird. Is their dollar performing incredibly?
The US dollar is incredibly weak vs. foreign currencies. There are many non-US buyers coming to eBay as a result.
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Old Jun 4th, 2008, 08:40 PM   #10
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Every item I list lately gets a question from someone in Singapore wanting me to ship to them. It is kind of weird. Is their dollar performing incredibly?
Singapore is a very wealthy nation (0% foreign debt). I've visited many times and the shopping is incredible. Every major designer has a boutique in Singapore. They love designer brands and their dollar is very strong especially against the weakening dollar.

If the buyers can afford shipping, why not?

Singapore is one of the safest countries in the world with zero corruption and her citizens have incredible buying power.
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Old Jun 4th, 2008, 08:52 PM   #11
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Thanks everyone for their advice. I have one more question...a different international buyer contacted me asking if it could be sent as a "gift." I assume that is to avoid paying custom fees. Thoughts on this?
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Old Jun 4th, 2008, 08:57 PM   #12
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just make sure that they understand that they will be completely responsible for customs fees. If you mark it as a gift but still insure it, they'll most likely will have to pay fees.
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Old Jun 4th, 2008, 09:04 PM   #13
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Every item I list lately gets a question from someone in Singapore wanting me to ship to them. It is kind of weird. Is their dollar performing incredibly?
No. Our dollar is underperforming incredibly. Sorry. Couldn't resist.
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Old Jun 4th, 2008, 09:10 PM   #14
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I just used this - USPS Global Express Shipping service with insurance and tracking services. Shipped a Marc Jacob handbag won to an E-Buyer in Singapore, she is supposed to have it in 6 business days.
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Old Jun 4th, 2008, 10:35 PM   #15
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Wow, I hate to throw a wrench in everyone's selling dreams...

The only one chargeback I ever had (in over 2700 transactions) was with a buyer in Singapore. I won the chargeback cuz the idiot wasn't extremely intelligent about his scamming me (and I saved all his emails)

But I don't do overseas due to this one transaction.
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