Retuning an item to seller She wants me to mark them as used

lulabee · Aug 5th, 2008, 12:24 PM

What do you think that is all about??? I just got these Gucci shoes from a seller in Italy yesterday, Im in the US. The shoes are definitely defective but not used! I don't quite get why she would want me to mark them as used? Any thoughts?

Trocadero · Aug 5th, 2008, 12:35 PM

So she won't have to pay customs on them when they come back?

lovely64 · Aug 5th, 2008, 12:43 PM

Why are you sending them back? Not as described? She wont have to pay customs if they are marked used, gift and has a low value.......not sure how much Italy is but in Sweden we can only buy for $30 (yes, it´s true!!!!) anything above that and the full value is subjected to a 40% custom and tax fee (insane Swedes

)

lulabee · Aug 5th, 2008, 01:12 PM

Quote:

Originally Posted by lovely64

Why are you sending them back? Not as described? She wont have to pay customs if they are marked used, gift and has a low value.......not sure how much Italy is but in Sweden we can only buy for $30 (yes, it´s true!!!!) anything above that and the full value is subjected to a 40% custom and tax fee (insane Swedes

)

I guess they could be considered not as described? She was selling two pairs in different sizes and only used a pic of the other size. The back part of the shoe that covers the heel is freakishly wide.....looks so strange. I'm thinking they are defective? She has no problem with me sending them back but was a bit suspish as to why she wanted them marked as used. The customs issue makes sense to me though.

So just mark as used on the box I guess?

P.S. 40%????? Good Gawd that's steep!

lovely64 · Aug 5th, 2008, 01:31 PM

Yes, it´s probably a custom thing...I´d ask here though if I were you.

Yeah, the custom fees are insane

but so are our taxes in general....punishment for living in Sweden

Quote:

Originally Posted by lulabee

I guess they could be considered not as described? She was selling two pairs in different sizes and only used a pic of the other size. The back part of the shoe that covers the heel is freakishly wide.....looks so strange. I'm thinking they are defective? She has no problem with me sending them back but was a bit suspish as to why she wanted them marked as used. The customs issue makes sense to me though.

So just mark as used on the box I guess?

P.S. 40%????? Good Gawd that's steep!

VeryIntoChanel · Aug 5th, 2008, 01:37 PM

I am pretty sure its a custom thing. If she accepts returns and you are not losing out, why not help her out? JMO.... But like what lovely64 said on the above post, its better to ask her....

lulabee · Aug 5th, 2008, 02:08 PM

Quote:

Originally Posted by VeryIntoChanel

I am pretty sure its a custom thing. If she accepts returns and you are not losing out, why not help her out? JMO.... But like what lovely64 said on the above post, its better to ask her....

ITA, I've got no problem if it's a customs issue. I've never dealt with an international seller is all. I did shoot her an e-mail but dont know the time difference. BTW guys thank you for the replies!

onegirlcreative · Aug 5th, 2008, 02:13 PM

If it doesn't really affect you, I would do it. No big deal as you will get your refund regardless of how they're marked.

lovely64 · Aug 5th, 2008, 02:28 PM

I´m in the South of Sweden and we are on the same time as Italy....it´s now 7.30 pm just so you´ll know what time it is compared to yours

Quote:

Originally Posted by lulabee

ITA, I've got no problem if it's a customs issue. I've never dealt with an international seller is all. I did shoot her an e-mail but dont know the time difference. BTW guys thank you for the replies!

Babyjlo · Aug 5th, 2008, 03:07 PM

just a thought - does the buyer have to get insurance? I know you have to provide the tracking no to get a refund through a dispute, but what if it gets lost?
And how come we all tell sellers to not commit mail fraud by lying in customs forms for buyers but a buyer can do it to return to a seller?! Just wondering...

lulabee · Aug 5th, 2008, 03:16 PM

Lovely 64, Thanks for the info!

Babyjlo, Good point, would not want to get in trouble for mail fraud especially since my father used to be a higher up at the USPS!

BTW, I'd def get insurance and signature confirmation, just to be safe.

Babyjlo · Aug 5th, 2008, 03:58 PM

I'm pretty sure that you could put returned merchandise on there. But aren't there restrictions on sending leather to Italy or does that only apply to bags?

lulabee · Aug 5th, 2008, 04:00 PM

Ok, i just got an email from the seller. It's a customs issue. I replied that I'll be sending them back with insurance and signature confirmation and would furnish tracking number to her as well.

noshoepolish · Aug 5th, 2008, 06:17 PM

I would write it is a return to original owner - defective item. Value $0 since it's defective, un less you insure it.

lulabee · Aug 5th, 2008, 06:29 PM

Quote:

Originally Posted by noshoepolish

I would write it is a return to original owner - defective item. Value $0 since it's defective, un less you insure it.

I would much rather write defective item than used mainly because they weren't used ,it just feels so dishonest. I was going to purchase insurance for my own safety. But now that you bring it up I don't know what to do.

Would it be ok to write used per her request and then insure it for what I paid for them in the first place? Grrrr, I wish my Dad was still here to advise me.

Aug 5th, 2008, 12:24 PM	#1
lulabee Sofa King Brunette Location: Pennsylvania	Retuning an item to seller She wants me to mark them as used What do you think that is all about??? I just got these Gucci shoes from a seller in Italy yesterday, Im in the US. The shoes are definitely defective but not used! I don't quite get why she would want me to mark them as used? Any thoughts?

Aug 5th, 2008, 12:43 PM	#3
lovely64 On bal overdrive;) Location: Europe	Why are you sending them back? Not as described? She wont have to pay customs if they are marked used, gift and has a low value.......not sure how much Italy is but in Sweden we can only buy for $30 (yes, it´s true!!!!) anything above that and the full value is subjected to a 40% custom and tax fee (insane Swedes) __________________ I am looking for a CDC bracelet in a pop colour with phw "man never is but always to be blessed" Alexander Pope stop buying GM shawls, and start saving for that Birkin

Aug 5th, 2008, 01:37 PM	#6
VeryIntoChanel Member	I am pretty sure its a custom thing. If she accepts returns and you are not losing out, why not help her out? JMO.... But like what lovely64 said on the above post, its better to ask her.... __________________ Saving up for the Cruise 09 Red Caviar Jumbo Yo!

Aug 5th, 2008, 02:13 PM	#8
onegirlcreative Bond Girls R Easy Location: My loft in front of the computer!	If it doesn't really affect you, I would do it. No big deal as you will get your refund regardless of how they're marked. __________________ One Girl Creative :: Graphic Design :: Pop Art :: www.onegirlcreative.com

Aug 5th, 2008, 03:07 PM	#10
Babyjlo Purse banned for 08! Location: Chicago	just a thought - does the buyer have to get insurance? I know you have to provide the tracking no to get a refund through a dispute, but what if it gets lost? And how come we all tell sellers to not commit mail fraud by lying in customs forms for buyers but a buyer can do it to return to a seller?! Just wondering... __________________ Purse banned for the rest of 08... Except for if a HH Ibiza Convertible in Olive comes my way at a deep enough discount...

Aug 5th, 2008, 12:35 PM	#2
Trocadero Member	So she won't have to pay customs on them when they come back?

Aug 5th, 2008, 03:16 PM	#11
lulabee Sofa King Brunette Location: Pennsylvania	Lovely 64, Thanks for the info! Babyjlo, Good point, would not want to get in trouble for mail fraud especially since my father used to be a higher up at the USPS! BTW, I'd def get insurance and signature confirmation, just to be safe. Last edited by lulabee; Aug 5th, 2008 at 03:17 PM. Reason: forgot to add

Aug 5th, 2008, 03:58 PM	#12
Babyjlo Purse banned for 08! Location: Chicago	I'm pretty sure that you could put returned merchandise on there. But aren't there restrictions on sending leather to Italy or does that only apply to bags? __________________ Purse banned for the rest of 08... Except for if a HH Ibiza Convertible in Olive comes my way at a deep enough discount...

Aug 5th, 2008, 04:00 PM	#13
lulabee Sofa King Brunette Location: Pennsylvania	Ok, i just got an email from the seller. It's a customs issue. I replied that I'll be sending them back with insurance and signature confirmation and would furnish tracking number to her as well.

Aug 5th, 2008, 06:17 PM	#14
noshoepolish Addicted to Coach	I would write it is a return to original owner - defective item. Value $0 since it's defective, un less you insure it.