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meganka · Oct 25th, 2009, 07:24 AM

Hello all, this is my first time posting here..

My friend in Hongkong has helped me to receive a Balenciaga Giant Hobo bag which has 10 giant studs on it. However, she found out that there are at least four are them feel quite LOOSE, she can even turn one of them for a round! Which is not normal, as I have other Giant bags & none of the studs is loose...all are very tight!

The seller described the bag as NEAR NEW and did not mention any FLAW or the studs are loose in her auction.

In this case, am I eligible for a return? She puts NO RETURN on her auction page.
Moreover, the seller is in Canada and the bag is in Hongkong, who should cover the shipping cost? She charged me $80USD for shipping the bag from Canada to HK.

All ebay experts, your help will be much appreciated!!! Thank you!

mmmsc · Oct 25th, 2009, 12:23 PM

You might ask where the seller originally bought her B bag. If it is Holt Renfrew or some dealer of Bbags in Canada, they will probably repair (tighten them) the studs for someone who has a receipt Or if you are truly unhappy, I think you can file a SNAD for this item. Studs should not be this loose, but I guess it could happen with a lot of use? If you bought on ebay with PP, this return may be easier, and you may even get your shipping back. Others my have more info for you here. Using a middleman like you have makes a return even more complicated.

Apricot Summers · Oct 25th, 2009, 04:54 PM

"Received a bag with loose studs..."

Well if any of those loose studs are in my area, could you send one over? I need a good back massage and if they are good looking too ... well just sayin'.

*ducks and runs*

RACHEY07 · Oct 25th, 2009, 05:16 PM

this may sound really silly and stupid, but I just thought I should mention it. I had a giant besace with loose hardware and I simply just turned it to tighten it again. You know what I mean? just kinda screwed it back the other way and it tightened.

Did you try that?

meganka · Oct 25th, 2009, 06:24 PM

Originally Posted by mmmsc

You might ask where the seller originally bought her B bag. If it is Holt Renfrew or some dealer of Bbags in Canada, they will probably repair (tighten them) the studs for someone who has a receipt Or if you are truly unhappy, I think you can file a SNAD for this item. Studs should not be this loose, but I guess it could happen with a lot of use? If you bought on ebay with PP, this return may be easier, and you may even get your shipping back. Others my have more info for you here. Using a middleman like you have makes a return even more complicated.

just want to clarify, I am the one who bought the bag, and get it shipped to HK as I am going back next month.

the seller claims the bag is used for less than 5 times...and she said she called BALNY and BALNY told her that it is NORMAL and if it ever falls out in the future, BALNY will fix it free of charge as USUALLY they will have extra studs...

so in this case, will ebay or PP stand on my side?

meganka · Oct 25th, 2009, 06:25 PM

Originally Posted by RACHEY07

this may sound really silly and stupid, but I just thought I should mention it. I had a giant besace with loose hardware and I simply just turned it to tighten it again. You know what I mean? just kinda screwed it back the other way and it tightened.

Did you try that?

oooo, Rachey, thank you for reminding me about this...
i will definitely ask my friend to try it! if it works, it will be perfect!

mmmsc · Oct 25th, 2009, 06:37 PM

Yes see if you can screw them in????? They may have just come "un-screwed" and then your problem will be fixed. Hope you do not have to fool with return. Sounds like a very complicated purchase what with someone else having bought the bag for you.

RACHEY07 · Oct 25th, 2009, 06:40 PM

I was really concerned when hardware was loose, but i searched on here and couldn't find anything about hardware falling off. I think it's rare. Screwing it back in should hopefully work. Good luck!

meganka · Oct 25th, 2009, 06:44 PM

Originally Posted by mmmsc

Yes see if you can screw them in????? They may have just come "un-screwed" and then your problem will be fixed. Hope you do not have to fool with return. Sounds like a very complicated purchase what with someone else having bought the bag for you.

it is not that complicated...i am situated in Sydney at the moment, there is no confirmed paypal address for users outside US/Canada...only verified account...that's why i chose to get the bag shipped to HK(my family & friends are there) instead as i said i will be going back soon...

anyway, i will ask my friend later today to see if she can screw them back!

thank you for your advice!

meganka · Oct 25th, 2009, 06:47 PM

Originally Posted by RACHEY07

I was really concerned when hardware was loose, but i searched on here and couldn't find anything about hardware falling off. I think it's rare. Screwing it back in should hopefully work. Good luck!

thank you again!
but i remember someone bought a brand new 09 GGH PT from BAL a few months before, and one of the studs came off....
that's why it really freaks me out now.....

hotshot · Oct 25th, 2009, 08:36 PM

Hope you can correct your loose screws by the suggestion above.. try it you have nothing to lose

hotshot · Oct 25th, 2009, 08:37 PM

Meant to say your studs..but you et the pic

mmmsc · Oct 25th, 2009, 08:50 PM

Originally Posted by hotshot

Meant to say your studs..but you et the pic

Ha, ha. Loose screws, loose studs -- bring them on!!!!!!!

Sorry OP, getting kind of silly and off topic here....

ladyisobel · Oct 26th, 2009, 03:28 AM

I wish i could tighten up MY screws ! *snigger*

Apricot Summers · Oct 26th, 2009, 04:20 AM

All I want are some loose studs. lol

Oct 25th, 2009, 07:24 AM	#1
meganka OP Member Joined: Nov 2006 Location: Sydney Posts: 1,509	Rec'd a bag w/ loose STUDS, what can I do? Hello all, this is my first time posting here.. My friend in Hongkong has helped me to receive a Balenciaga Giant Hobo bag which has 10 giant studs on it. However, she found out that there are at least four are them feel quite LOOSE, she can even turn one of them for a round! Which is not normal, as I have other Giant bags & none of the studs is loose...all are very tight! The seller described the bag as NEAR NEW and did not mention any FLAW or the studs are loose in her auction. In this case, am I eligible for a return? She puts NO RETURN on her auction page. Moreover, the seller is in Canada and the bag is in Hongkong, who should cover the shipping cost? She charged me $80USD for shipping the bag from Canada to HK. All ebay experts, your help will be much appreciated!!! Thank you!
	__________________ Time to LOSE......7KGS! Still have 5 to go now!

Oct 25th, 2009, 05:16 PM	#4
RACHEY07 just one more... Joined: Feb 2009 Location: Colorado Posts: 1,499	this may sound really silly and stupid, but I just thought I should mention it. I had a giant besace with loose hardware and I simply just turned it to tighten it again. You know what I mean? just kinda screwed it back the other way and it tightened. Did you try that?
	__________________ With NO exceptions....for a VERY long time.

Oct 25th, 2009, 06:40 PM	#8
RACHEY07 just one more... Joined: Feb 2009 Location: Colorado Posts: 1,499	I was really concerned when hardware was loose, but i searched on here and couldn't find anything about hardware falling off. I think it's rare. Screwing it back in should hopefully work. Good luck!
	__________________ With NO exceptions....for a VERY long time.

Oct 25th, 2009, 08:36 PM	#11
hotshot Member Joined: Apr 2007 Posts: 2,859	Hope you can correct your loose screws by the suggestion above.. try it you have nothing to lose
hotshot Member Joined: Apr 2007 Posts: 2,859

Oct 25th, 2009, 08:37 PM	#12
hotshot Member Joined: Apr 2007 Posts: 2,859	Meant to say your studs..but you et the pic
hotshot Member Joined: Apr 2007 Posts: 2,859

Oct 25th, 2009, 12:23 PM	#2
mmmsc monachus animadverto Joined: Feb 2007 Location: USA Posts: 5,813	You might ask where the seller originally bought her B bag. If it is Holt Renfrew or some dealer of Bbags in Canada, they will probably repair (tighten them) the studs for someone who has a receipt Or if you are truly unhappy, I think you can file a SNAD for this item. Studs should not be this loose, but I guess it could happen with a lot of use? If you bought on ebay with PP, this return may be easier, and you may even get your shipping back. Others my have more info for you here. Using a middleman like you have makes a return even more complicated.

Oct 25th, 2009, 04:54 PM	#3
Apricot Summers Member Joined: Jul 2009 Location: West Coast Posts: 65	"Received a bag with loose studs..." Well if any of those loose studs are in my area, could you send one over? I need a good back massage and if they are good looking too ... well just sayin'. ducks and runs

Oct 25th, 2009, 06:37 PM	#7
mmmsc monachus animadverto Joined: Feb 2007 Location: USA Posts: 5,813	Yes see if you can screw them in????? They may have just come "un-screwed" and then your problem will be fixed. Hope you do not have to fool with return. Sounds like a very complicated purchase what with someone else having bought the bag for you.

Oct 26th, 2009, 03:28 AM	#14
ladyisobel Member Joined: Mar 2006 Location: devon uk Posts: 2,885	I wish i could tighten up MY screws ! snigger
	__________________ i'm twittering ! http://twitter.com/ladyisobel_tpf facebook ! http://www.facebook.com/profile.php?...37&ref=profile

Oct 26th, 2009, 04:20 AM	#15
Apricot Summers Member Joined: Jul 2009 Location: West Coast Posts: 65	All I want are some loose studs. lol

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