Question about Naru'ed User and Feedback

crazybaglady25 · Jun 20th, 2008, 04:05 PM

I have a question, I had a horrid transaction a while back with a total scammer which ended with negs on both sides. I guess however her scamming is catching up to her now because now she actually has 0 feedback, she had a few positives but has gotten so many negs now that shes down to a 0. Surely to goodness she will be narued as a non performing seller soon. If that happens does the feedback left by a NARU'ed person dissappear as well? I hate having a negative and it would be wonderful if it went away! Not to mention if she got the boot so she cant rip anyone else off!

jjyounger · Jun 20th, 2008, 04:24 PM

Here is eBay's policy from the Negative Feedback section:

eBay may remove Feedback ratings and/or comments that meet the guidelines outlined below.
Feedback (ratings and comments) may be removed in the following instances:

There is a violation of the Feedback Abuse policy.
A member is unable to form a legally binding contract at the time the item ended or Feedback was left.
A member provided eBay with an email address that is invalid and could not be contacted at the time of the transaction.
A member mistakenly leaves negative or neutral Feedback intended for another member, informs eBay of the error and has already placed the same Feedback for the correct member.
If a member is suspended by eBay, negative & neutral Feedback left by that member is removed. If a member is suspended within 90 days of registration, all Feedback is removed.
eBay is provided with a valid court order requesting Feedback Removal
A buyer fails to respond to the Unpaid Item process.
When the communication and comments left by the buyer within the Unpaid Item Dispute Console undermine the integrity of both the Unpaid Item process and the eBay Feedback system

I hope this helps!

Jun 20th, 2008, 04:05 PM	#1
crazybaglady25 Member	Question about Naru'ed User and Feedback I have a question, I had a horrid transaction a while back with a total scammer which ended with negs on both sides. I guess however her scamming is catching up to her now because now she actually has 0 feedback, she had a few positives but has gotten so many negs now that shes down to a 0. Surely to goodness she will be narued as a non performing seller soon. If that happens does the feedback left by a NARU'ed person dissappear as well? I hate having a negative and it would be wonderful if it went away! Not to mention if she got the boot so she cant rip anyone else off!

Jun 20th, 2008, 04:24 PM	#2
jjyounger Judy Location: Memphis, TN	Here is eBay's policy from the Negative Feedback section: eBay may remove Feedback ratings and/or comments that meet the guidelines outlined below. Feedback (ratings and comments) may be removed in the following instances: There is a violation of the Feedback Abuse policy. A member is unable to form a legally binding contract at the time the item ended or Feedback was left. A member provided eBay with an email address that is invalid and could not be contacted at the time of the transaction. A member mistakenly leaves negative or neutral Feedback intended for another member, informs eBay of the error and has already placed the same Feedback for the correct member. If a member is suspended by eBay, negative & neutral Feedback left by that member is removed. If a member is suspended within 90 days of registration, all Feedback is removed. eBay is provided with a valid court order requesting Feedback Removal A buyer fails to respond to the Unpaid Item process. When the communication and comments left by the buyer within the Unpaid Item Dispute Console undermine the integrity of both the Unpaid Item process and the eBay Feedback system I hope this helps!