Please help - shipping to unconfirmed "friend's" address

cutieupdate18 · Aug 26th, 2008, 09:06 AM

I recently sold a portable digital radio on eBay. The buyer paid immediately, but I noticed that: 1. the PayPal name does not match the eBay name, and also 2. this address is unconfirmed.

I sent a message to the eBay member through the eBay messaging system, and she says that this is for her friend and that she'd like it shipped directly to him.

Should I back away from this transaction? The eBay live reps were absolutely useless - they said that as long as I send it signature confirmed and insured then I would be covered by eBay and the shipping company.

How would I be protected by the shippers? If this turns out to be a scam, well, to their eyes, it was delivered to the name addressed on the parcel. I have saved the Live Session ID and a copy of the conversation with him saying that I'm covered by both, but what should I do? Tell the buyer I can only ship to confirmed addresses and that she should give it to her friend herself? Just send it to the address and hope for the best? Try to telephone her? It didn't sell for very much (< $100) but it's the hassle I'm concerned about.

Thanks so much!

gro3602 · Aug 26th, 2008, 09:22 AM

I would NEVER ship to an unconfirmed address.

Read some of these threads here, you will see many "nightmares".

thatgurl · Aug 26th, 2008, 09:24 AM

Quote:

Originally Posted by gro3602

I would NEVER ship to an unconfirmed address.

Read some of these threads here, you will see many "nightmares".

ITA.

You will not be covered under PP's seller protection if you ship to an unconfirmed address.

jjyounger · Aug 26th, 2008, 11:55 AM

Quote:

Originally Posted by gro3602

I would NEVER ship to an unconfirmed address.

Quote:

Originally Posted by gro3602

Read some of these threads here, you will see many "nightmares".

ITA as well!!! Definitely a bad situation to put yourself in.

cutieupdate18 · Aug 26th, 2008, 12:07 PM

Thanks for your opinions - I knew my gut instinct was probably right. What would you do though? Would you just refund the buyer? Or tell them that I'll only ship if the address is confirmed?

jjyounger · Aug 26th, 2008, 12:17 PM

Quote:

Originally Posted by cutieupdate18

Thanks for your opinions - I knew my gut instinct was probably right. What would you do though? Would you just refund the buyer? Or tell them that I'll only ship if the address is confirmed?

I would email her and tell her that you will only ship to a confirmed address. If she cannot provide one, tell her you must cancel the transaction and then refund her. I'd much rather be safe than sorry. So many people have been scammed with this trick and I am very wary of any buyer who requests that an expensive item be shipped elsewhere.

cutieupdate18 · Aug 26th, 2008, 12:46 PM

Thanks, Judy. Can she neg me even if I refund her and the transaction does not go through? I have a 100% FB and would be sad to lose it

And will I have lost my fees already?

jjyounger · Aug 26th, 2008, 01:11 PM

If you had a statement in your listing that you do not ship to unconfirmed addresses, eBay would consider this malicious buying, I believe. In order to get your fees back, you will have to file a claim AFTER you refund her and check off "Mutually Agreed Not to Complete the Transaction." When I have to do this, I email the buyer to let them know eBay will be sending them an email to cancel the transaction. And yes, unfortunately, she can still leave a neg, but she may not realize this. I understand completely how you feel; I have 100% too and would hate to lose it. But I am also a buyer and I certainly feel very different about a seller's negatives than I used to feel. They don't have the significance they once had. Let's hope she thinks that if the transaction is cancelled, she cannot leave fb. You might want to call eBay about this one. I've had the same situation and they were actually helpful.

fantastic_3 · Aug 26th, 2008, 01:20 PM

I had the same problem with a buyer buying my LV Croissant purse. I refunded her immediately. Her name and shipping address was different from eBay as well. She then re-sent payment with a confirmed address and told me that it was her boyfriend paying for the purse and the address was his also. I was still very hesitant because she only had 2 feedbacks. At the end this transaction turned out well.

In any case, you can't be too careful these days. Too many scams out there.

Princess_lydz · Aug 26th, 2008, 02:38 PM

I have often paid for things for my lil sis as she doesnt have a Paypal account - so i wouldnt worry about the names not matching. But i wouldnt send to an unconfirmed address, just in case. Explain that to your buyer.

tresjoliex · Aug 26th, 2008, 03:11 PM

This happened to me. I sold an item, the buyer paid, names were also different, the buyer was international, the address was unconfirmed, and they asked to be shippped out to a different address. I said NO! So I filed an unpaid item strike, with buyer and seller mutually agreeing to end transaction.

hgnolte · Aug 26th, 2008, 04:49 PM

I know there are lots of scams out there, I would be very hesitant..that being said, I have completed a couple of transactions like that, and they worked out fine...just do only what you are comfortable doing..

onegirlcreative · Aug 26th, 2008, 05:10 PM

The only time I ship to unconfirmed addresses are with my Pop Art auctions. They're replaceable and only $13, so I'm not really losing anything if it gets lost or if something happens.

In fact, I had a buyer purchase one of my prints but as a gift, wanted me to send it to their friend. She even had me enclose a little note, as well. I had no problem with this since it was replaceable and inexpensive.

But you're right to be concerned, because something like that may not be easily replaceable and since it is under $100, that's still a lot of money (I'm assuming it's closer to the $100 than not). I would just let the buyer know that you will ONLY ship to their confirmed address. End of story.

Aug 26th, 2008, 09:06 AM	#1
cutieupdate18 Epi-crazy!	Please help - shipping to unconfirmed "friend's" address I recently sold a portable digital radio on eBay. The buyer paid immediately, but I noticed that: 1. the PayPal name does not match the eBay name, and also 2. this address is unconfirmed. I sent a message to the eBay member through the eBay messaging system, and she says that this is for her friend and that she'd like it shipped directly to him. Should I back away from this transaction? The eBay live reps were absolutely useless - they said that as long as I send it signature confirmed and insured then I would be covered by eBay and the shipping company. How would I be protected by the shippers? If this turns out to be a scam, well, to their eyes, it was delivered to the name addressed on the parcel. I have saved the Live Session ID and a copy of the conversation with him saying that I'm covered by both, but what should I do? Tell the buyer I can only ship to confirmed addresses and that she should give it to her friend herself? Just send it to the address and hope for the best? Try to telephone her? It didn't sell for very much (< $100) but it's the hassle I'm concerned about. Thanks so much! __________________ My bag family: Bottega Veneta Medium Veneta in Ebano Bottega Veneta Small Woven Hobo in Red LV Epi Speedy 25 in Cannelle LV Epi Speedy 30 in Mandarin LV Epi Petit Noe in Kenyan Fawn LV Monogram Mat Fowler in Black Prada Tessuto Fiocco Tote in Black Prada Vitello Daino Pocket Tote in Bruciato Miu Miu Calf Leather Tote in Corda Gucci Medium Boston Bag in Black Bottega Veneta Quarzo Clutch in Ebano Marc by Marc Jacobs Dr Q Groovee Satchel in Saddle

Aug 26th, 2008, 09:22 AM	#2
gro3602 BAL RAOKVILLE Location: shhhhhhhh	I would NEVER ship to an unconfirmed address. Read some of these threads here, you will see many "nightmares". __________________ Guide on wholesale scams! Exposing "Wholesale" websites that sell counterfeits !! Monaco-babe, aka paparazzi-girl, aka moda-da, aka fashionanyone has been MIA for a year now. Is she in a French Jail? http://www.moda-davictims.com/

Aug 26th, 2008, 12:07 PM	#5
cutieupdate18 Epi-crazy!	Thanks for your opinions - I knew my gut instinct was probably right. What would you do though? Would you just refund the buyer? Or tell them that I'll only ship if the address is confirmed? __________________ My bag family: Bottega Veneta Medium Veneta in Ebano Bottega Veneta Small Woven Hobo in Red LV Epi Speedy 25 in Cannelle LV Epi Speedy 30 in Mandarin LV Epi Petit Noe in Kenyan Fawn LV Monogram Mat Fowler in Black Prada Tessuto Fiocco Tote in Black Prada Vitello Daino Pocket Tote in Bruciato Miu Miu Calf Leather Tote in Corda Gucci Medium Boston Bag in Black Bottega Veneta Quarzo Clutch in Ebano Marc by Marc Jacobs Dr Q Groovee Satchel in Saddle

Aug 26th, 2008, 12:46 PM	#7
cutieupdate18 Epi-crazy!	Thanks, Judy. Can she neg me even if I refund her and the transaction does not go through? I have a 100% FB and would be sad to lose it And will I have lost my fees already? __________________ My bag family: Bottega Veneta Medium Veneta in Ebano Bottega Veneta Small Woven Hobo in Red LV Epi Speedy 25 in Cannelle LV Epi Speedy 30 in Mandarin LV Epi Petit Noe in Kenyan Fawn LV Monogram Mat Fowler in Black Prada Tessuto Fiocco Tote in Black Prada Vitello Daino Pocket Tote in Bruciato Miu Miu Calf Leather Tote in Corda Gucci Medium Boston Bag in Black Bottega Veneta Quarzo Clutch in Ebano Marc by Marc Jacobs Dr Q Groovee Satchel in Saddle

Aug 26th, 2008, 02:38 PM	#10
Princess_lydz Member Location: UK	I have often paid for things for my lil sis as she doesnt have a Paypal account - so i wouldnt worry about the names not matching. But i wouldnt send to an unconfirmed address, just in case. Explain that to your buyer. __________________ Got: Chloe black noir snappy paddy 08 Chloe plexi lock black noir purse 08 Prada Fairy Clutch Balenciaga Metallic Magenta Classic First Bbag Wish list: Miu Miu Bow bag Chloe white paddy with clear plexi lock Part-time Bbag (Sapphire 08) Chloe Paraty in Black python **The more that turn PINK the happier i am**

Aug 26th, 2008, 01:11 PM	#8
jjyounger Judy Location: Memphis, TN	If you had a statement in your listing that you do not ship to unconfirmed addresses, eBay would consider this malicious buying, I believe. In order to get your fees back, you will have to file a claim AFTER you refund her and check off "Mutually Agreed Not to Complete the Transaction." When I have to do this, I email the buyer to let them know eBay will be sending them an email to cancel the transaction. And yes, unfortunately, she can still leave a neg, but she may not realize this. I understand completely how you feel; I have 100% too and would hate to lose it. But I am also a buyer and I certainly feel very different about a seller's negatives than I used to feel. They don't have the significance they once had. Let's hope she thinks that if the transaction is cancelled, she cannot leave fb. You might want to call eBay about this one. I've had the same situation and they were actually helpful.

Aug 26th, 2008, 01:20 PM	#9
fantastic_3 Member	I had the same problem with a buyer buying my LV Croissant purse. I refunded her immediately. Her name and shipping address was different from eBay as well. She then re-sent payment with a confirmed address and told me that it was her boyfriend paying for the purse and the address was his also. I was still very hesitant because she only had 2 feedbacks. At the end this transaction turned out well. In any case, you can't be too careful these days. Too many scams out there.

Aug 26th, 2008, 03:11 PM	#11
tresjoliex adore couture	This happened to me. I sold an item, the buyer paid, names were also different, the buyer was international, the address was unconfirmed, and they asked to be shippped out to a different address. I said NO! So I filed an unpaid item strike, with buyer and seller mutually agreeing to end transaction. __________________ What will be, will be.

Aug 26th, 2008, 04:49 PM	#12
hgnolte Member	I know there are lots of scams out there, I would be very hesitant..that being said, I have completed a couple of transactions like that, and they worked out fine...just do only what you are comfortable doing.. __________________

Aug 26th, 2008, 05:10 PM	#13
onegirlcreative Bond Girls R Easy Location: My loft in front of the computer!	The only time I ship to unconfirmed addresses are with my Pop Art auctions. They're replaceable and only $13, so I'm not really losing anything if it gets lost or if something happens. In fact, I had a buyer purchase one of my prints but as a gift, wanted me to send it to their friend. She even had me enclose a little note, as well. I had no problem with this since it was replaceable and inexpensive. But you're right to be concerned, because something like that may not be easily replaceable and since it is under $100, that's still a lot of money (I'm assuming it's closer to the $100 than not). I would just let the buyer know that you will ONLY ship to their confirmed address. End of story. __________________ One Girl Creative :: Graphic Design :: Pop Art :: www.onegirlcreative.com