Please help! I think I may have just thrown away $250!

RaquelleBelle · Jul 12th, 2008, 05:18 PM

I just received this message in my eBay messages regarding a Juicy Couture Nesting Doll charm I bought as a buy-it-now for $239 excluding s&h and insurance.

The following listing:

200237797513 - Juicy Couture Charm~Nesting Doll Charm~~NIB

has been removed from eBay for violating eBay policy. Since this listing was removed, you are not required to complete the transaction.

For a complete list of eBay?s policies, please visit:

http://pages.ebay.com/help/sell/item_allowed.html

Regards,

Customer Support (Trust and Safety Department)

It was probably removed for being a fake charm!

I know it says I am under no obligation to pay, but I already did using PayPal!! I am so scared.

Is there any way to cancel the PayPal payment? I looked at my PayPal account and there really isn't any phone # to call!

This has never happened to me before!

Please help!!!

airedale3 · Jul 12th, 2008, 05:19 PM

Check your paypal account to see if the transaction was completed or pending. You may be able to cancel it.

RaquelleBelle · Jul 12th, 2008, 05:38 PM

Quote:

Originally Posted by airedale3

Check your paypal account to see if the transaction was completed or pending. You may be able to cancel it.

It says Completed! All of my eBay-PayPal transactions say completed instantly, as soon as I click 'confirm payment' Ugh so worried...

mima · Jul 12th, 2008, 06:08 PM

Something similar happened to me recently, they pulled the listing and the seller was no longer listed; but then I received a message a couple of days later saying that they had investigated and then they reversed my payment. Give it a couple of days to see if you get notice.
Hope everything works out!

ejbfelton · Jul 12th, 2008, 06:11 PM

If you paid with a credit card you can call the number on the back of your card and ask to do a chargeback.

jjyounger · Jul 12th, 2008, 06:21 PM

Quote:

Originally Posted by ejbfelton

If you paid with a credit card you can call the number on the back of your card and ask to do a chargeback.

This is an excellent idea if you used a cc. If not, call PayPal and explain the circumstances. Once you are talking to a live person, you will get far more help than through any emails to PayPal. 1-888-221-1161.

moi et mes sacs · Jul 12th, 2008, 06:24 PM

Absolutely call Paypal right away. Dont worry you shouldnt lose your money

RaquelleBelle · Jul 12th, 2008, 06:40 PM

Okay, things just got weirder..

I noticed that the # for the item listing in the eBay msg does NOT match the # for the item I purchased.

But, I am not involved with another Nesting Doll charm in any way shape or form! What the HECK is going on??

caannie · Jul 12th, 2008, 06:40 PM

I was watching that auction. The charm isn't fake, as far as I can tell. The seller probably just got hit with the newest wave of "copyright infringement" auction cancelations, that have been happening to people on this board as well. Email the seller and ask them what happened. Also, see if they will go through with the transaction (if you want to). Those charms were selling for over $300 last month so it's a good deal if you can keep it.

caannie · Jul 12th, 2008, 06:41 PM

Don't freak about the auction numbers not matching. eBay's been known to put the wrong number in an email (I've seen it myself). Just make sure the email is in your inbox on Ebay as well, so you can be sure it's not a scam email.

skigirl73 · Jul 12th, 2008, 10:59 PM

Quote:

Originally Posted by caannie

I was watching that auction. The charm isn't fake, as far as I can tell. The seller probably just got hit with the newest wave of "copyright infringement" auction cancelations, that have been happening to people on this board as well. Email the seller and ask them what happened. Also, see if they will go through with the transaction (if you want to). Those charms were selling for over $300 last month so it's a good deal if you can keep it.

ITA. Definitely email the seller. She (or he) could very well have been the victim of eBay's latest listing cancellation sprees.

imashopaholic · Jul 13th, 2008, 12:06 AM

Contact the seller immediately and sort it out with them as soon as possible. It may just be an error on EvilBAY's side, which is more than likely. They've been doing some crazy things lately.

jjyounger · Jul 13th, 2008, 01:00 AM

I agree with you all. If I bought an item and received an email from eBay saying that the listing had been pulled, I would no longer automatically think, "I've been scammed." I do not trust eBay's knowledge of what's authentic and what is not. I think working this out with the seller makes perfect sense, if you still want the charm, RaquelleBelle!

coachfreak · Jul 13th, 2008, 01:26 AM

Honestly there are a lot of "honest" sellers that get their auctions cancelled AFTER they sell. I would contact the seller to verify if they have mailed the item yet. I remember a few other posts where the transaction went just fine after one of those messages and the items were not fake.

skigirl73 · Jul 13th, 2008, 02:29 AM

Quote:

Originally Posted by coachfreak

Honestly there are a lot of "honest" sellers that get their auctions cancelled AFTER they sell. I would contact the seller to verify if they have mailed the item yet. I remember a few other posts where the transaction went just fine after one of those messages and the items were not fake.

I had that happen with one of my items and the buyer had received the item almost 3 weeks before eBay said they pulled my listing. I had already gotten positive feedback from the buyer and everything was fine.

Jul 12th, 2008, 05:18 PM	#1
RaquelleBelle "The Purse Fiend" Location: Northeast Ohio	Please help! I think I may have just thrown away $250! I just received this message in my eBay messages regarding a Juicy Couture Nesting Doll charm I bought as a buy-it-now for $239 excluding s&h and insurance. The following listing: 200237797513 - Juicy Couture Charm~Nesting Doll Charm~~NIB has been removed from eBay for violating eBay policy. Since this listing was removed, you are not required to complete the transaction. For a complete list of eBay?s policies, please visit: http://pages.ebay.com/help/sell/item_allowed.html Regards, Customer Support (Trust and Safety Department) It was probably removed for being a fake charm! I know it says I am under no obligation to pay, but I already did using PayPal!! I am so scared. Is there any way to cancel the PayPal payment? I looked at my PayPal account and there really isn't any phone # to call! This has never happened to me before! Please help!!! __________________ lovin' my.. RM Black/Blue Stamp MAM & Charcoal Lex! droolin' over.. RM Royal BW MA, White/Black Quilted Combo MA, Flat-Iron Gray MAC RM Mint Nikki, Black Studded Devote LV Heart Coin Purse, Inclusion in Praline or Gray LQ in Mercury or Charcoal, Cobalt or Maritime

Jul 12th, 2008, 06:24 PM	#7
moi et mes sacs Science Geek!	Absolutely call Paypal right away. Dont worry you shouldnt lose your money __________________ If you never change your mind, why have one? Edward de Bono

Jul 12th, 2008, 06:40 PM	#8
RaquelleBelle "The Purse Fiend" Location: Northeast Ohio	??? Okay, things just got weirder.. I noticed that the # for the item listing in the eBay msg does NOT match the # for the item I purchased. But, I am not involved with another Nesting Doll charm in any way shape or form! What the HECK is going on?? __________________ lovin' my.. RM Black/Blue Stamp MAM & Charcoal Lex! droolin' over.. RM Royal BW MA, White/Black Quilted Combo MA, Flat-Iron Gray MAC RM Mint Nikki, Black Studded Devote LV Heart Coin Purse, Inclusion in Praline or Gray LQ in Mercury or Charcoal, Cobalt or Maritime

Jul 12th, 2008, 06:40 PM	#9
caannie Will Work for Hermes Location: Montgomery, AL	I was watching that auction. The charm isn't fake, as far as I can tell. The seller probably just got hit with the newest wave of "copyright infringement" auction cancelations, that have been happening to people on this board as well. Email the seller and ask them what happened. Also, see if they will go through with the transaction (if you want to). Those charms were selling for over $300 last month so it's a good deal if you can keep it. __________________ To the world you may just be somebody, but to somebody you may just be the world

Jul 12th, 2008, 06:41 PM	#10
caannie Will Work for Hermes Location: Montgomery, AL	Don't freak about the auction numbers not matching. eBay's been known to put the wrong number in an email (I've seen it myself). Just make sure the email is in your inbox on Ebay as well, so you can be sure it's not a scam email. __________________ To the world you may just be somebody, but to somebody you may just be the world

Jul 12th, 2008, 05:19 PM	#2
airedale3 Member	Check your paypal account to see if the transaction was completed or pending. You may be able to cancel it.

Jul 12th, 2008, 06:08 PM	#4
mima Charlie's Mom Location: Boca Raton, Fl	Something similar happened to me recently, they pulled the listing and the seller was no longer listed; but then I received a message a couple of days later saying that they had investigated and then they reversed my payment. Give it a couple of days to see if you get notice. Hope everything works out!

Jul 12th, 2008, 06:11 PM	#5
ejbfelton Member	If you paid with a credit card you can call the number on the back of your card and ask to do a chargeback.

Jul 13th, 2008, 12:06 AM	#12
imashopaholic Christmas in 23 days Location: Australia	Contact the seller immediately and sort it out with them as soon as possible. It may just be an error on EvilBAY's side, which is more than likely. They've been doing some crazy things lately. __________________ Woohoo! We're getting an arts & crafts sub-forum. All the info is here

Jul 13th, 2008, 01:00 AM	#13
jjyounger Judy Location: Memphis, TN	I agree with you all. If I bought an item and received an email from eBay saying that the listing had been pulled, I would no longer automatically think, "I've been scammed." I do not trust eBay's knowledge of what's authentic and what is not. I think working this out with the seller makes perfect sense, if you still want the charm, RaquelleBelle!

Jul 13th, 2008, 01:26 AM	#14
coachfreak MUST HAVE TATTERSALL Location: Anywhere there is Coach :)	Honestly there are a lot of "honest" sellers that get their auctions cancelled AFTER they sell. I would contact the seller to verify if they have mailed the item yet. I remember a few other posts where the transaction went just fine after one of those messages and the items were not fake. __________________ Card carrying member of Coachaholics Anonymous Have you seen my collection??? http://forum.purseblog.com/your-bag-...on-202157.html Desperately trying to be good