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Old Aug 4th, 2008, 02:10 PM   #1
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Default Increasing protection for buyers and sellers on eBay

***Increasing protection for buyers and sellers with PayPal***
04 August, 2008 | 09:41AM BST

We're delighted to announce a significant expansion of the protection offered to buyers and sellers when they use PayPal on eBay. These improvements will come into effect from October this year.
Buyers
Starting in October, eBay buyers will receive protection for the full value of their purchases (including postage) when they pay with PayPal. Currently, buyers are protected up to a maximum amount of £500. Find out more about buyer protection
Sellers
Also from October, all sellers will qualify for expanded seller protection against certain claims for fraudulent payments and item not received, regardless of whether they are a PowerSeller or not.

Improvements include:
  • No more confirmed address. eBay Sellers can post to whichever address the buyer provides them for the eBay sale through PayPal, whether it is confirmed or not.
  • No more coverage limit. Currently sellers have a coverage payout limit under the Seller Protection Policy of £3,250 per year. We are removing this limit to cover all eligible claims.
  • Coverage in more places around the world. Coverage is now extended to the 190 countries supported by PayPal for sales made via eBay, so sellers can post to customers wherever they are and feel safe.
Find out more about expanded seller protection (currently only available for PowerSellers).
These improvements continue our efforts to make eBay a safer, more vibrant marketplace, where buyers can shop and sellers can sell with even greater confidence that they’ll be protected in the unlikely event that things go wrong.
We look forward to updating you with further details nearer the time.
Regards,
The eBay Team
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Old Aug 4th, 2008, 02:42 PM   #2
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Thanks for the info...that sounds great..I hope that it will be great too!
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Old Aug 4th, 2008, 02:54 PM   #3
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Now, lets see how they actually use it. It could be nice or it could just be all words.
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Old Aug 4th, 2008, 03:16 PM   #4
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I don't like the unconfirmed address part...
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Old Aug 4th, 2008, 03:25 PM   #5
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Quote:
Originally Posted by zuzu maxx View Post
I don't like the unconfirmed address part...

Neither do I, how does that work?
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Old Aug 4th, 2008, 03:53 PM   #6
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Quote:
Originally Posted by appleye View Post
Neither do I, how does that work?
My thoughts exactly
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Old Aug 4th, 2008, 04:40 PM   #7
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You no longer need a confirmed address, paypal will cover you as long as you send it to the address on the paypal account. I have been doing it since they have offered it to powersellers with no problems.....it has actually increased my sales.
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Old Aug 4th, 2008, 05:03 PM   #8
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Quote:
Originally Posted by 4theluvof-it View Post
You no longer need a confirmed address, paypal will cover you as long as you send it to the address on the paypal account. I have been doing it since they have offered it to powersellers with no problems.....it has actually increased my sales.
Thanks for the explaination! 4theluvofit. As long as we are protected I like the idea too
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Old Aug 4th, 2008, 05:13 PM   #9
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How do they know this address belongs to the buyer, does it have to be the credit card billing address, do they confirm it or can they change it as many times as they like to suit them?
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Old Aug 4th, 2008, 08:09 PM   #10
 
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As long as Paypal covers any addresses, I'm okay with that.
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Old Aug 4th, 2008, 08:14 PM   #11
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Quote:
Originally Posted by appleye View Post
How do they know this address belongs to the buyer, does it have to be the credit card billing address, do they confirm it or can they change it as many times as they like to suit them?

The link that you provided in your first post actually explains that. I would have copied and pasted it, but is was to much.
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Old Aug 4th, 2008, 10:23 PM   #12
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I'm glad to hear this news. Thanks for posting!
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Old Aug 4th, 2008, 11:21 PM   #13
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That is great news!!!

I would really appreciate the increased protection instead of the 200usd Paypal pays me for dodgy transactions, that is way short of the full amount including shipping.
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