So for the last month I've been contemplating selling my speedy because I've only worn it twice since I have had it. First I decided to go through Yoogis, and they sent me a ridiculously low rate that I laughed at and deleted out of my inbox. SO then I decided to venture into eBay. I am new to the Bay, never purchased or sold anything on the site. So I followed eBays guidelines and tutorial on how to post an item, everything went smooth with posting the item I went to sleep and woke up to 8 bids! I thought everything was going great! And then a eBay member messaged me asking questions about the bag, and after I had replied, within a minute the member had bought the bag with my "Buy it now" price. I was amazed at how easy ebay was! My bag had sold in less then 24 hours! So after the item had sold I received and email saying that now that my item is sold I should print out a shipping label (stupidly following ebays instructions) I purchased the $20 shipping label and messaged the buyer. That was on the 6th and I have yet to here from the buyer again, I have sent them 3 messages about payment and no reply. Now im stuck with a shipping label that will not even be used and lost $20! I just dont understand why someone would purchase something and not pay!!! and why ebay would encourage me to buy a shipping label before receiving payment! I'm just so upset because not only is my bag not sold but I also lost money and I cant file a claim with ebay for a non paying bidder until tomorrow!
^ Yes never do anything until they have paid you! I have had similar experience where the buyer simply does not reply after 'committing to buy' open a case on ebay to get your listing fees back and cancel your shipping label - if its been too long, contact ebay and tell them what happened.
I had a similar issue a while back. I thought I sold a vintage Gucci bag, the buyer never paid. She sent me a message about having buyers remorse!! I didn't buy the shipping label, I always just go to the post office and do it myself once I've received my payment. Maybe they will pay in a day or two, I've had that happen too. Good luck.
So sorry to hear of your bad luck :(. I also go to the post office when I sell (which is not that often), after I have payment. I don't know about the label, but make sure to do what you have to in order to get that $20 back, and file the non-paying bidder, which will get you back your fees from ebay and paypal.
ETA: read the guidelines posted in this section about how to set up your preferences to weed out non-paying bidders, buyers with negative feedback, etc.
Lol. I remember the first time this happened to me. I was indignant and perplexed too. I ended up submitting a second chance offer to the next bidder who was delightful to deal with and thrilled with the item. Maybe this will work with for you as well.
Well the buyer technically has 4 days to pay. So there is a slim chance they might still pay. But to be honest a non-paying buyer is one of the "better" ebay issues. Yes it's annoying and time consuming and you may be out of $20, but you still have your bag and should be able to get that $20 back or tack it on to the price when you re-list. File the strike and re-list. You might consider posting on bonanza. With all the buyers filing SNAD and INR claims, the NPB is a little easier to deal with. That's why they call it evilbay....