I need help!!!

VenetiaWanter · Feb 21st, 2007, 06:04 PM

So I sold some nail polish on eBay, sent it out on 14/02, she should've got it in like 2 days, its been a week now, I have a receipt from the post office. Can she claim against me? What do I do? Refund her? Insurance was optional :(

sabrinahchan · Feb 21st, 2007, 06:09 PM

how did you ship it? if you sent it first class, those idiots at the usps take up to 3 weeks. it says on eBay that seller is not responsible for shipping time. you should still always purchase a delivery conf. in case the buyer challenges you.

VenetiaWanter · Feb 21st, 2007, 06:10 PM

UK seller, but yeah it was first class :( You get a slip here with the amount paid to ship and the buyers address on it

noshoepolish · Feb 21st, 2007, 06:12 PM

Not enough time has passed yet. Give it a while yet.

Swanky Mama Of Three · Feb 21st, 2007, 06:12 PM

Did she pay thru Paypal?
I don;'t know what the Intl' Paypal rules are though.
Here, in the states, if she doesn't get the package, Paypal will refund her.
It's not her responsibilty to buy insurance, Paypal/eBay says it's the SELLER'S responsibilty to make sure the package gets to them.
They side w/ the Buyer almost everytime.

sabrinahchan · Feb 21st, 2007, 06:13 PM

did she pay through paypal? paypal doesn't cover international transactions. she could file a claim if she wants to. are you wondering because she complained?

lachick23 · Feb 21st, 2007, 09:04 PM

I usually tack insurance & delivery confirmation onto my shipping charge. As Swanky says, it's the seller's responsibility to get the package to the buyer.

Was it sent within your own country?

Michele · Feb 21st, 2007, 10:19 PM

It may take more time. I had the same thing happen to me. I mailed nail polish to NY from DC on a Wednesday and the seller did not get it until the following Saturday.

I was about to refund her money that Monday, but she had emailed me that Saturday saying she got it.

VenetiaWanter · Feb 22nd, 2007, 03:48 AM

I'm not worried, just like to know where I stand with things like this lol :)
thanks, I will lyk what happens

Feb 21st, 2007, 06:04 PM	#1
VenetiaWanter Balenciaga Fanatic Location: Edinburgh	I need help!!! So I sold some nail polish on eBay, sent it out on 14/02, she should've got it in like 2 days, its been a week now, I have a receipt from the post office. Can she claim against me? What do I do? Refund her? Insurance was optional :( __________________ Current Collection : Balenciaga CP's :Bubblegum Pink 08, Jaune 07, Plomb, Violet 07 Balenciaga City Black 07 Louis Vuitton MC Koala Marc Jacobs Blake Spearmint.

Feb 21st, 2007, 06:09 PM	#2
sabrinahchan Member	Re: I need help!!! how did you ship it? if you sent it first class, those idiots at the usps take up to 3 weeks. it says on eBay that seller is not responsible for shipping time. you should still always purchase a delivery conf. in case the buyer challenges you. __________________ I'm not a bad speller... just a bad typer. ------------------------------------- M Y W I S H L I S T Katherine Kwei Zara Tote Lambskin - Chocolate LV Monogram Satin Aumônière LV Denim Mini Pleaty LV Vernis Houston LV Vernis Brentwood LV Suhali L'Épanoui GM LV Onatah Leather Pochette

Feb 21st, 2007, 06:10 PM	#3
VenetiaWanter Balenciaga Fanatic Location: Edinburgh	Re: I need help!!! UK seller, but yeah it was first class :( You get a slip here with the amount paid to ship and the buyers address on it __________________ Current Collection : Balenciaga CP's :Bubblegum Pink 08, Jaune 07, Plomb, Violet 07 Balenciaga City Black 07 Louis Vuitton MC Koala Marc Jacobs Blake Spearmint.

Feb 21st, 2007, 06:12 PM	#4
noshoepolish Addicted to Coach	Re: I need help!!! Not enough time has passed yet. Give it a while yet.

Feb 21st, 2007, 06:12 PM	#5
Swanky Mama Of Three Location: Dallas Area	Re: I need help!!! Did she pay thru Paypal? I don;'t know what the Intl' Paypal rules are though. Here, in the states, if she doesn't get the package, Paypal will refund her. It's not her responsibilty to buy insurance, Paypal/eBay says it's the SELLER'S responsibilty to make sure the package gets to them. They side w/ the Buyer almost everytime. __________________ Holy inappropriateness!!! - a la Bethenny

Feb 21st, 2007, 06:13 PM	#6
sabrinahchan Member	Re: I need help!!! did she pay through paypal? paypal doesn't cover international transactions. she could file a claim if she wants to. are you wondering because she complained? __________________ I'm not a bad speller... just a bad typer. ------------------------------------- M Y W I S H L I S T Katherine Kwei Zara Tote Lambskin - Chocolate LV Monogram Satin Aumônière LV Denim Mini Pleaty LV Vernis Houston LV Vernis Brentwood LV Suhali L'Épanoui GM LV Onatah Leather Pochette

Feb 21st, 2007, 09:04 PM	#7
lachick23 Addicted Too!	Re: I need help!!! I usually tack insurance & delivery confirmation onto my shipping charge. As Swanky says, it's the seller's responsibility to get the package to the buyer. Was it sent within your own country? __________________

Feb 21st, 2007, 10:19 PM	#8
Michele Member Location: Maryland	Re: I need help!!! It may take more time. I had the same thing happen to me. I mailed nail polish to NY from DC on a Wednesday and the seller did not get it until the following Saturday. I was about to refund her money that Monday, but she had emailed me that Saturday saying she got it.

Feb 22nd, 2007, 03:48 AM	#9
VenetiaWanter Balenciaga Fanatic Location: Edinburgh	Re: I need help!!! I'm not worried, just like to know where I stand with things like this lol :) thanks, I will lyk what happens __________________ Current Collection : Balenciaga CP's :Bubblegum Pink 08, Jaune 07, Plomb, Violet 07 Balenciaga City Black 07 Louis Vuitton MC Koala Marc Jacobs Blake Spearmint.