How to respond to feedback?

maggie7 · May 14th, 2007, 01:18 AM

I'm sure this has been asked before, but I did a search and couldn't find it..sometimes I see comments under feedback (especially negative) and wonder how you do it?

I'm not a seller and have had nothing but great experiences on eBay, but this might be about to change...

I have just received a pair of shoes, which were advertised NIB, but has clearly been worn

Of course I want to return them and receive a refund and I've emailed the seller and hope this will be resolved amicably, but if it turns nasty and he leaves me a negative (ruining my perfect score, sniff..), I would like to explain why I wasn't happy, so how are you able to respond to feedback?

bnjj · May 14th, 2007, 01:23 AM

Click on 'feeback' on the left and then go to the 'feedback forum'.

maggie7 · May 14th, 2007, 06:39 AM

Thanks, bnjj!!

chokorai · May 14th, 2007, 10:07 AM

Just a tip.
Before you post a non positive feedback on a seller, make sure he has already posted a positive one on you.
Otherwise he would post a non positive one you...

Think about it...

May 14th, 2007, 01:18 AM	#1
maggie7 Member Location: Australia	How to respond to feedback? I'm sure this has been asked before, but I did a search and couldn't find it..sometimes I see comments under feedback (especially negative) and wonder how you do it? I'm not a seller and have had nothing but great experiences on eBay, but this might be about to change... I have just received a pair of shoes, which were advertised NIB, but has clearly been worn Of course I want to return them and receive a refund and I've emailed the seller and hope this will be resolved amicably, but if it turns nasty and he leaves me a negative (ruining my perfect score, sniff..), I would like to explain why I wasn't happy, so how are you able to respond to feedback?

May 14th, 2007, 01:23 AM	#2
bnjj ♪ Jovi Junkie ♪ Location: Bon Jovi Blvd.	Re: How to respond to feedback? Click on 'feeback' on the left and then go to the 'feedback forum'. __________________

May 14th, 2007, 06:39 AM	#3
maggie7 Member Location: Australia	Re: How to respond to feedback? Thanks, bnjj!!

May 14th, 2007, 10:07 AM	#4
chokorai Urban Hip Wear	Re: How to respond to feedback? Just a tip. Before you post a non positive feedback on a seller, make sure he has already posted a positive one on you. Otherwise he would post a non positive one you... Think about it... __________________