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Hermes From Govberg in PA

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Jul 3, 2012, 1:47pm   #1
lizavet8's Avatar
Thread Starter
lizavet8
"Ruffian"
Hello all-
I made my first serious mistake as a buyer last month.I have been searching for a double tour strap for my Cape Cod...found one on eBay, made an offer, and bought it.

http://www.ebay.com/itm/290712788185...84.m1439.l2649

Dumb me-it was too wide. They accept returns, and I sent the band back, priority,; they were going to check for the 14mm for me.

I did not get a tracking number. Moron.

It was sent 6/22. They claim they never received it...then I read their feedback, which is less than stellar. I know that it is absolutely possible that it was lost-I just strongly feel that it wasn't.

I have never, never lost anything shipped priority. Are any of you ladies/gents from Philly? Govberg Jewelers is the name of the place.

This is just a bit of a rant-I am to blame for no trackig nor insurance. Do I have ny eBay/Paypal recourse?
Jul 3, 2012, 2:48pm   #2
h
hotshot
Member
Unless you can prove delivery confirmation, you don't have any claim..

You have to rely upon the honesty of Govberg Jewelers

You can try contacting pp/ebay.. if you paid by your credit card

you an see what they suggest

I would try contacting the jewelry store again & ask
Jul 4, 2012, 12:45pm   #3
marie-lou's Avatar
marie-lou
Chocolate Heaven
^^ita
Jul 4, 2012, 12:47pm   #4
lizavet8's Avatar
Thread Starter
lizavet8
"Ruffian"
I was actually able to call them...sure enough they decided they had it; they said it wasn't sent to anyone's attention, so they couldn't figure out where it came from. Sigh. Lesson learned. Tracking, insurance and signature confirmation.
Jul 4, 2012, 1:17pm   #5
GlamGirly's Avatar
GlamGirly
Smile. Laugh. Love
Congratulations! You are super lucky to have learned a lesson without any loss to you. You are right, next time...tracking and signature confirmation at the very least! :)
Jul 4, 2012, 2:16pm   #6
h
hotshot
Member
Originally Posted by lizavet8
I was actually able to call them...sure enough they decided they had it; they said it wasn't sent to anyone's attention, so they couldn't figure out where it came from. Sigh. Lesson learned. Tracking, insurance and signature confirmation.

No matter how costly the item is, wise to insure, tracking (on line)

& signature conf..

Glad this worked out
Jul 4, 2012, 2:26pm   #7
chinableu's Avatar
chinableu
Member
Excellent that they're so honest.

*phew*
Jul 4, 2012, 3:21pm   #8
Jennie's Aunt's Avatar
Jennie's Aunt
Member
I'm glad that they tracked your return down. I'm in Philly and Govberg is a well know jewelery store.
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