HELP- Never had this problem before!

fashion4forward · Dec 25th, 2007, 03:38 AM

I bought a Marc Jacobs bag for my mom. It was listed brand new, never been used- $600. I just received it and it looks like its in good condition, but it does look used. In fact it smells soooo bad a of smoke. I've never had this problem before. If the seller won't take it back, will paypal go in my favor. How can I prove what the bag smells? I'm so bummed, this was going to be a Christmas gift.

momo · Dec 25th, 2007, 03:52 AM

OH my gosh I just posted the same thing but I got a Luella bag that stinks to high heaven of cigarettes! I don't know what to do, I've contacted seller but nothing back from her yet. Like you this was an x-mas gift too.

laundry · Dec 25th, 2007, 10:03 PM

Momo, fashion, did your sellers mention anything about smoke in their homes, or if they were smoke-free?

fashion4forward · Dec 26th, 2007, 03:02 AM

They did not say it was from a smoke free home, but they did say it was brand new never been used. This bag definently smells like cigarettes were stored in it. Its so disgusting, makes me want to vomit.

momo · Dec 26th, 2007, 03:12 AM

Quote:

Originally Posted by laundry

Momo, fashion, did your sellers mention anything about smoke in their homes, or if they were smoke-free?

No, I never asked the seller either. Dumb of me but I've definitely learned a valuable lesson! BTW she's going to refund me the purse/shipping too.

fashion4forward · Dec 26th, 2007, 03:14 AM

Wow, I'm happy for you! I hope my seller does the same

4theluvof-it · Dec 26th, 2007, 02:03 PM

Quote:

Originally Posted by momo

No, I never asked the seller either. Dumb of me but I've definitely learned a valuable lesson! BTW she's going to refund me the purse/shipping too.

IMO you shouldn't have to ask, I sell mens clothes, I don't smoke nor do I ever allow anyone to smoke in my house, but I never mention that in my auctions. I wouldn't think to ask the question myself....

Glad your seller is working with you, that is great!

Maybe the sellers who smoke should add to their listings that they smoke and if you are sensitive to smell don't bid.

I have seen a few do that and I would steer clear.

forenfinal · Dec 26th, 2007, 03:09 PM

If you got a good deal on the bag I would put some charcol in a paper bag and place it in the bag for a few days --- that should neutralize the smells...

fashion4forward · Dec 26th, 2007, 03:12 PM

Quote:

Originally Posted by 4theluvof-it

IMO you shouldn't have to ask, I sell mens clothes, I don't smoke nor do I ever allow anyone to smoke in my house, but I never mention that in my auctions. I wouldn't think to ask the question myself....

Glad your seller is working with you, that is great!

Maybe the sellers who smoke should add to their listings that they smoke and if you are sensitive to smell don't bid.

I have seen a few do that and I would steer clear.

I agree with you, thank you for your support. I've definently learned my lesson to ask in the future. I just would think a brand new bag would not smell like cigarettes were stored in it. I keep smelling the bag to see if the smell has gone away, but its still there really strong. I'm going to open a dispute with paypal and see what they say, the seller does not want to return the bag

Rain12 · Dec 26th, 2007, 03:21 PM

I've tried that as well. Not with a bag though, but with a Nike shirt. It said it was brand new, but when I got it it smelled like aftershave and the sleeves were a bit dirty, so it had been worn at least a few times and NOT washed.

fashion4forward · Dec 26th, 2007, 03:22 PM

Quote:

Originally Posted by Rain12

I've tried that as well. Not with a bag though, but with a Nike shirt. It said it was brand new, but when I got it it smelled like aftershave and the sleeves were a bit dirty, so it had been worn at least a few times and NOT washed.

Did you open a dispute, what happened?

Rain12 · Dec 26th, 2007, 03:33 PM

Quote:

Originally Posted by fashion4forward

Did you open a dispute, what happened?

No I didn't want to do that even though looking back I think I probably should have. I just washed it and it was as good as new. I just think it's annoying that people write an item is brand new and unused when it's obviously used!

Dec 25th, 2007, 03:38 AM	#1
fashion4forward Member	HELP- Never had this problem before! I bought a Marc Jacobs bag for my mom. It was listed brand new, never been used- $600. I just received it and it looks like its in good condition, but it does look used. In fact it smells soooo bad a of smoke. I've never had this problem before. If the seller won't take it back, will paypal go in my favor. How can I prove what the bag smells? I'm so bummed, this was going to be a Christmas gift.

Dec 25th, 2007, 03:52 AM	#2
momo Member	Re: HELP- Never had this problem before! OH my gosh I just posted the same thing but I got a Luella bag that stinks to high heaven of cigarettes! I don't know what to do, I've contacted seller but nothing back from her yet. Like you this was an x-mas gift too.

Dec 25th, 2007, 10:03 PM	#3
laundry Resident Lurker Location: Toronto	Re: HELP- Never had this problem before! Momo, fashion, did your sellers mention anything about smoke in their homes, or if they were smoke-free? __________________ 'Know, first, who you are; and then adorn yourself accordingly.' -- Epictetus Next up: Anna Corinna Gunmetal midi-City; Chanel black lambskineast/west, timeless clutch; Gerard Darel Saint-Germain; Jenny Yuen Gatsby Sapphire; Rebecca Minkoff Matinee Midnight Pewter, Matinee Wine, MAMini mocha also: lanvin ballet flats; vivienne westwood silver knuckle duster; hermes collier de chien, ulysse pm

Dec 26th, 2007, 03:02 AM	#4
fashion4forward Member	Re: HELP- Never had this problem before! They did not say it was from a smoke free home, but they did say it was brand new never been used. This bag definently smells like cigarettes were stored in it. Its so disgusting, makes me want to vomit.

Dec 26th, 2007, 03:14 AM	#6
fashion4forward Member	Re: HELP- Never had this problem before! Wow, I'm happy for you! I hope my seller does the same

Dec 26th, 2007, 03:09 PM	#8
forenfinal My 'lil honeybun! Location: USA	Re: HELP- Never had this problem before! If you got a good deal on the bag I would put some charcol in a paper bag and place it in the bag for a few days --- that should neutralize the smells...

Dec 26th, 2007, 03:21 PM	#10
Rain12 Member	Re: HELP- Never had this problem before! I've tried that as well. Not with a bag though, but with a Nike shirt. It said it was brand new, but when I got it it smelled like aftershave and the sleeves were a bit dirty, so it had been worn at least a few times and NOT washed. __________________