HELP! eBay Scam?

jennbyrd · Jan 14th, 2008, 06:18 PM

ok, so here's the deal.
i bought this coach photobook on eBay with BIN.

here's the link - http://cgi.ebay.com/ws/eBayISAPI.dll...MEWN:IT&ih=012

well, i went to pay, and it wouldn't let me because it required a confirmed address.
well, i don't have a confirmed address because I don't have a credit card. whatever.

i contacted the seller, and said, "I bought your item with BIN, and I went to pay. It wouldn't let me because it said that I didn't have a confirmed address. Nowhere in the auction did it say you required this. Please advise."

and this is the response I got back from her: " Hi. We do not require the confirmed address, Paypal does to protect us. If you want to ship it to an unconfirmed address you must pay shipping insurance. Best Regards Niki."

I KNOW PayPal doesn't just "do it" to "protect them", because I have bought FAR more expensive things off of eBay, and PayPal, obviously, does NOT require a confirmed address. This is a load of crap.

What should I do? Please Help!

tanukiki · Jan 14th, 2008, 06:25 PM

Quote:

Originally Posted by jennbyrd

ok, so here's the deal.
i bought this coach photobook on eBay with BIN.

here's the link - http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=220189842224&ssPa geName=STRK:MEWN:IT&ih=012

well, i went to pay, and it wouldn't let me because it required a confirmed address.
well, i don't have a confirmed address because I don't have a credit card. whatever.

i contacted the seller, and said, "I bought your item with BIN, and I went to pay. It wouldn't let me because it said that I didn't have a confirmed address. Nowhere in the auction did it say you required this. Please advise."

and this is the response I got back from her: " Hi. We do not require the confirmed address, Paypal does to protect us. If you want to ship it to an unconfirmed address you must pay shipping insurance. Best Regards Niki."

I KNOW PayPal doesn't just "do it" to "protect them", because I have bought FAR more expensive things off of eBay, and PayPal, obviously, does NOT require a confirmed address. This is a load of crap.

What should I do? Please Help!

If sellers want to be protected under Paypal's rules, they are supposed to only ship to confirmed addresses per Paypal so it's not a load of crap.

bulletproofsoul · Jan 14th, 2008, 06:25 PM

A seller can set up their paypal account to only accept payments from confirmed addresses. I don't think a lot of people know this/do this though, so that's why you haven't encountered it before. Paypal does nothing to protect a seller who is defrauded if they send to an unconfirmed address, so it's understandable why more and more people are choosing to not accept paypal for payment from an unconfirmed address. HTH.

tlloveshim · Jan 14th, 2008, 06:25 PM

No where in her directions does she state that insurance is required if you don't have a confirmed address. Personally, I don't sell to addresses unless they are confirmed to protect myself but that's my choice, not paypal's. She's wanting to protect herself though against a chargeback and honestly, I can't blame her for that. She should have stated this in her listing though. And insurance should only be an additional $1.65 I believe. Insurance protecs you as well.

ETA: I had no idea that there was an option to accept payment only from confirmed addresses! But this is still the choice of the seller not paypal. Sellers can choose to sell to non-confirmed addresses and again, I can't blame the seller for protecting herself with insurance and delivery confirmation.

sarahloveslouis · Jan 14th, 2008, 06:26 PM

Actually, a confirmed address IS to protect the parties involved with the transaction. It makes all the sense in the world.

It really goes down to fraud prevention/protection issues. A confirmed address becomes confirmed when PayPal verifies that the address used on a credit card matches the shipment address. This is to ensure that the person using the credit card really IS the cardholder.

Is there any specific reason you don't use a credit card for purchases through PayPal?? 99% of the people here on tPF recommend the use of a credit card, JUST IN CASE something goes wrong with a purchase and a dispute does not end favorably for you. (Say you were "baited and switched" and got sent a fraudulent item, if you for any reason lose the dispute, you can still do a chargeback to recoup lost $$$)

Bottom line is: PayPal isn't perfect. eBay isn't perfect. Nobody is perfect, and it's up to each individual to shop cautiously and protect their own interests.

vLO · Jan 14th, 2008, 06:38 PM

Hi I'm new to this forum but I sell on eBay and Paypal does not require a confirmed address the only thing it does is mention is that the Item is Ineligible for Seller Protection Policy unless the following is followed:

Quote:

To be eligible for Seller Protection Policy coverage:

Sell a tangible item using a Verified Business or Premier account
Provide timely shipment to a buyer’s Confirmed Address
Retain reasonable proof of delivery that can be tracked online

Seller Protection Policy: Ineligible

When your transaction is ineligible for Seller Protection Policy coverage, we recommend that you take some simple, practical steps to help protect yourself against claims and chargebacks.
For example:

Maintain tracking information for your package and ship using a reputable carrier.
Purchase postal insurance.
Communicate with your buyer to confirm their purchase, validate their shipping address, and let them know when their package has shipped.

For more detailed information about the Seller Protection Policy, please review the User Agreement.

Okay so I quoted most of their policy but I think it's useful. I've shipped to Ineligible buyers and had no problem. I did add Deivery Confirmation, Insurance, and provided the tracking number via eBay and Paypal.

I think you should contact eBay as she didn't state that you'd be responsible for Insurance if you paid from an unconfirmed address.

starrymaz · Jan 14th, 2008, 07:02 PM

Sellers can set their PayPal preferences to allow only buyers with confirmed addresses. PayPal only protects sellers if they send to a confirmed address. I sell on eBay myself and while I haven't set my preferences to only allow confirmed addresses, I do have it stated in my auctions that buyers must have a confirmed address. Even so I still get buyers with unconfirmed addresses, which to be honest, makes me uneasy. I would feel much more confident sending to a confirmed address. On higher-priced auctions, though, I will only accept payment from confirmed addresses. Your seller probably should have stated in her auction that she only accepts payment from confirmed addresses. But as others have said, requiring a confirmed address is standard (and necessary) PayPal policy.

LouiseyPeasey · Jan 14th, 2008, 08:19 PM

I don't see a scam in here anywhere - just a seller using the strictest Paypal settings to protect themselves.

LV Rawks · Jan 14th, 2008, 08:54 PM

Quote:

Originally Posted by jennbyrd

What should I do? Please Help!

I would pay the insurance, it is not a lot.

finzup · Jan 14th, 2008, 09:37 PM

I don't think you need a credit card to have a confirmed address -- you can confirm your bank account...

mmmpurses! · Jan 14th, 2008, 09:39 PM

That seller is most def not out to scam you - they are actually very good Coach sellers. I wouldn't worry -

In the future please know that confirmed addresses are a form of protection from scammer buyers. The fact is YOU could be the one up to no good, and if so, the seller would be the one out of luck if a dispute comes up. ok please do not take what I just stated in a personal way because I am not saying anything about you in particular, this is a generalization as far as buyers without confirmed addresses are concerned.

MissCrystal · Jan 14th, 2008, 11:53 PM

i dont see no scam ... i agree with every1 else

gtomad · Jan 15th, 2008, 01:23 AM

Quote:

Originally Posted by mmmpurses!

That seller is most def not out to scam you - they are actually very good Coach sellers. I wouldn't worry -

In the future please know that confirmed addresses are a form of protection from scammer buyers. The fact is YOU could be the one up to no good, and if so, the seller would be the one out of luck if a dispute comes up. ok please do not take what I just stated in a personal way because I am not saying anything about you in particular, this is a generalization as far as buyers without confirmed addresses are concerned.

ITA it is up to the seller although it may not be on the auction terms - they will not be protected should the bag go missing in the mail.

noshoepolish · Jan 15th, 2008, 01:56 AM

I would just pay with a money order. Ask if you need insurance if you pay with a MO...

geniepr · Jan 15th, 2008, 02:00 AM

Insurance is only $1.30 and you would be protected if it gets lost. No scam here. The seller have all the right to ask for a confirmed address. I saw the terms of sale on her ME section but I totally think they should be listed in the sale as well. Either way if you don't want to pay insurance just sent a money order like suggested.

Jan 14th, 2008, 06:18 PM	#1
jennbyrd "Forever Plus Tax" Location: Crabcakes & Football	HELP! Ebay Scam? ok, so here's the deal. i bought this coach photobook on eBay with BIN. here's the link - http://cgi.ebay.com/ws/eBayISAPI.dll...MEWN:IT&ih=012 well, i went to pay, and it wouldn't let me because it required a confirmed address. well, i don't have a confirmed address because I don't have a credit card. whatever. i contacted the seller, and said, "I bought your item with BIN, and I went to pay. It wouldn't let me because it said that I didn't have a confirmed address. Nowhere in the auction did it say you required this. Please advise." and this is the response I got back from her: " Hi. We do not require the confirmed address, Paypal does to protect us. If you want to ship it to an unconfirmed address you must pay shipping insurance. Best Regards Niki." I KNOW PayPal doesn't just "do it" to "protect them", because I have bought FAR more expensive things off of eBay, and PayPal, obviously, does NOT require a confirmed address. This is a load of crap. What should I do? Please Help! __________________ Jenn. used to be a coach fanatic, but balenciaga has stolen my heart! wishlist. 07 anthracite twiggy 08 white twiggy 05 apple green twiggy 05 teal twiggy 04 pewter mini twiggy 07 black wallet 08 white makeup bag

Jan 14th, 2008, 06:25 PM	#3
bulletproofsoul Chanelegant Location: Viva! Las Vegas	Re: HELP! Ebay Scam? A seller can set up their paypal account to only accept payments from confirmed addresses. I don't think a lot of people know this/do this though, so that's why you haven't encountered it before. Paypal does nothing to protect a seller who is defrauded if they send to an unconfirmed address, so it's understandable why more and more people are choosing to not accept paypal for payment from an unconfirmed address. HTH. __________________ Please feel free to view my wedding photos! (New link with professional photos) http://picasaweb.google.com/bulletpr...ndGinaSWedding

Jan 14th, 2008, 06:25 PM	#4
tlloveshim ~My Buttercup~ Location: The Great Plains	Re: HELP! Ebay Scam? No where in her directions does she state that insurance is required if you don't have a confirmed address. Personally, I don't sell to addresses unless they are confirmed to protect myself but that's my choice, not paypal's. She's wanting to protect herself though against a chargeback and honestly, I can't blame her for that. She should have stated this in her listing though. And insurance should only be an additional $1.65 I believe. Insurance protecs you as well. ETA: I had no idea that there was an option to accept payment only from confirmed addresses! But this is still the choice of the seller not paypal. Sellers can choose to sell to non-confirmed addresses and again, I can't blame the seller for protecting herself with insurance and delivery confirmation. __________________ Last edited by tlloveshim; Jan 14th, 2008 at 06:28 PM.

Jan 14th, 2008, 06:26 PM	#5
sarahloveslouis I don't eat turkey!	Re: HELP! Ebay Scam? Actually, a confirmed address IS to protect the parties involved with the transaction. It makes all the sense in the world. It really goes down to fraud prevention/protection issues. A confirmed address becomes confirmed when PayPal verifies that the address used on a credit card matches the shipment address. This is to ensure that the person using the credit card really IS the cardholder. Is there any specific reason you don't use a credit card for purchases through PayPal?? 99% of the people here on tPF recommend the use of a credit card, JUST IN CASE something goes wrong with a purchase and a dispute does not end favorably for you. (Say you were "baited and switched" and got sent a fraudulent item, if you for any reason lose the dispute, you can still do a chargeback to recoup lost $$$) Bottom line is: PayPal isn't perfect. eBay isn't perfect. Nobody is perfect, and it's up to each individual to shop cautiously and protect their own interests. __________________

Jan 14th, 2008, 07:02 PM	#7
starrymaz Member	Re: HELP! Ebay Scam? Sellers can set their PayPal preferences to allow only buyers with confirmed addresses. PayPal only protects sellers if they send to a confirmed address. I sell on eBay myself and while I haven't set my preferences to only allow confirmed addresses, I do have it stated in my auctions that buyers must have a confirmed address. Even so I still get buyers with unconfirmed addresses, which to be honest, makes me uneasy. I would feel much more confident sending to a confirmed address. On higher-priced auctions, though, I will only accept payment from confirmed addresses. Your seller probably should have stated in her auction that she only accepts payment from confirmed addresses. But as others have said, requiring a confirmed address is standard (and necessary) PayPal policy.

Jan 14th, 2008, 08:19 PM	#8
LouiseyPeasey Member	Re: HELP! Ebay Scam? I don't see a scam in here anywhere - just a seller using the strictest Paypal settings to protect themselves.

Jan 14th, 2008, 09:37 PM	#10
finzup Addicted Belenista! Location: The BE RAOK Island	Re: HELP! Ebay Scam? I don't think you need a credit card to have a confirmed address -- you can confirm your bank account... __________________ "Indecision may or may not be my problem..." What I think about sometimes @ http://finzup.blogspot.com

Jan 14th, 2008, 09:39 PM	#11
mmmpurses! "Will Be Back"	Re: HELP! Ebay Scam? That seller is most def not out to scam you - they are actually very good Coach sellers. I wouldn't worry - In the future please know that confirmed addresses are a form of protection from scammer buyers. The fact is YOU could be the one up to no good, and if so, the seller would be the one out of luck if a dispute comes up. ok please do not take what I just stated in a personal way because I am not saying anything about you in particular, this is a generalization as far as buyers without confirmed addresses are concerned.

Jan 14th, 2008, 11:53 PM	#12
MissCrystal Member Location: Vancouver, Canada	Re: HELP! Ebay Scam? i dont see no scam ... i agree with every1 else

Jan 15th, 2008, 01:56 AM	#14
noshoepolish Addicted to Coach	Re: HELP! Ebay Scam? I would just pay with a money order. Ask if you need insurance if you pay with a MO...

Jan 15th, 2008, 02:00 AM	#15
geniepr Member	Re: HELP! Ebay Scam? Insurance is only $1.30 and you would be protected if it gets lost. No scam here. The seller have all the right to ask for a confirmed address. I saw the terms of sale on her ME section but I totally think they should be listed in the sale as well. Either way if you don't want to pay insurance just sent a money order like suggested.