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Ellie Mae · Nov 7th, 2009, 07:16 PM

Several members have received this message from ebay concerning current "technical difficulties" w/ web reporting.

Currently we are having some technical difficulties with a couple of reporting topics that you may use to report items. You may have noticed a decrease in the action taken on your reports due to this issue. The topics in question are:

Listing Violations > Counterfeits and copyright violations > Potential trademark infringement > Counterfeit handbags
Listing Violations > Counterfeits and copyright violations > Potential trademark infringement > Counterfeit clothing, shoes, sunglasses and accessories

While we work to resolve this issue we would like to request that you use the following topics instead when reporting counterfeit items:

Listing Violations > Counterfeits and copyright violations > Potential trademark infringement > Other replica or counterfeit items

Reporting under this topic will ensure that your reports will be reviewed and appropriate action will be taken.

Thank you for your cooperation and you assistance with increasing safety for the eBay Community!

Note that ebay does not say how LONG it may take to rectify these "technical difficulties". However....I suppose, perhaps we can also report via the suggested alternate method above, and see if it helps.

Just an FYI....

abbiesmommy · Nov 7th, 2009, 08:26 PM

Hi Honey

Oh very good to know.Thanks for the update,will try that to see if it helps

Jennie's Aunt · Nov 7th, 2009, 08:38 PM

I just reported a bunch of fake bags. It wasn't easy, I kept getting page cannot be found. Persistence pays off - I finally received a copy of the report in my inbox. Now ... let's see if the bags are removed!

mmmsc · Nov 7th, 2009, 09:00 PM

Thanks for posting this info, EM. Maybe this will help in more reports getting to the right people at Ebay.

Ellie Mae · Nov 7th, 2009, 09:06 PM

Maybe, Ladies, Maybe. TBH, I am not going to hold my breath. BUT, they asked, so I too shall give it a go.

Hyacinth · Nov 7th, 2009, 09:40 PM

Originally Posted by Jennie's Aunt

I just reported a bunch of fake bags. It wasn't easy, I kept getting page cannot be found. Persistence pays off - I finally received a copy of the report in my inbox. Now ... let's see if the bags are removed!

I keep getting the same message.

Ellie Mae · Nov 7th, 2009, 09:43 PM

Originally Posted by Hyacinth

I keep getting the same message.

I kept getting page not responding today. Kept hitting the BACK button, then tried again in a few. It did finally submit.

Jennie's Aunt · Nov 7th, 2009, 10:02 PM

Hey, I did get some progress!!! One item was removed!!! And it only took 1 1/2 hours to be pulled

Ellie Mae · Nov 7th, 2009, 10:04 PM

Originally Posted by Jennie's Aunt

Hey, I did get some progress!!! One item was removed!!! And it only took 1 1/2 hours to be pulled

Curious.. was the 1 removed "really obvious"?

Jennie's Aunt · Nov 7th, 2009, 10:25 PM

Originally Posted by Ellie Mae

Curious.. was the 1 removed "really obvious"?

Not to be rude, but it was so bad that Stevie Wonder could have seen the flaws in it.

Ellie Mae · Nov 7th, 2009, 10:57 PM

Originally Posted by Jennie's Aunt

Not to be rude, but it was so bad that Stevie Wonder could have seen the flaws in it.

OMG... I'm sorry.

Ahem... sadly, those Stevie bags DO still get pulled quickly.... usually.

Jennie's Aunt · Nov 7th, 2009, 11:59 PM

Two more bags were removed!!!

: They weren't in the class of the 'Stevie' bag removed earlier - but they were a definite eyesore!

Gee, only about 8 more bags to go!!

Ellie Mae · Nov 8th, 2009, 12:04 AM

Originally Posted by Jennie's Aunt

Two more bags were removed!!!

: They weren't in the class of the 'Stevie' bag removed earlier - but they were a definite eyesore!

Gee, only about 8 more bags to go!!

WELL, at least you are making progress! Right now, I cannot even get REPORT to work.

Hmmm... I think we have a new term.... STEVIE bag!! LOL

Lvbabydoll · Nov 8th, 2009, 12:23 AM

Oh, good to know it's actually working for some people!

Jennie's Aunt · Nov 8th, 2009, 11:29 AM

I guess my luck ran out .... the rest of the bags are still in active auctions. One bag/wallet combo is so hideously fake (it is in the 'Stevie' category) that I actually emailed the seller. I asked for photos of the paper hang tag (this is a supposed Burberry product). I was trying to feel around to see if the seller knew anything about the brand and maybe the lightbulb would go on in their head 'hey....my bag doesn't have this and it should!' Well, my strategy didn't work - this is the reply that I received: I get these straight out new york from an aunt that is high end in a factory for processing and placing these purses in stores all over the world.

And ebay takes their time reviewing

our reports of fake items???

Well, after that reply I got on live chat and the rep seemed intelligent. He took the auction number and is going to report it to the correct department. I also gave them the list of the other auctions that need to be pulled.

Let's see if anything is done!!

Nov 7th, 2009, 07:16 PM	#1
Ellie Mae OP KIABCRS Joined: May 2008 Posts: 8,278	FYI: Message from eBAY about Reporting Several members have received this message from ebay concerning current "technical difficulties" w/ web reporting. Currently we are having some technical difficulties with a couple of reporting topics that you may use to report items. You may have noticed a decrease in the action taken on your reports due to this issue. The topics in question are: Listing Violations > Counterfeits and copyright violations > Potential trademark infringement > Counterfeit handbags Listing Violations > Counterfeits and copyright violations > Potential trademark infringement > Counterfeit clothing, shoes, sunglasses and accessories While we work to resolve this issue we would like to request that you use the following topics instead when reporting counterfeit items: Listing Violations > Counterfeits and copyright violations > Potential trademark infringement > Other replica or counterfeit items Reporting under this topic will ensure that your reports will be reviewed and appropriate action will be taken. Thank you for your cooperation and you assistance with increasing safety for the eBay Community! Note that ebay does not say how LONG it may take to rectify these "technical difficulties". However....I suppose, perhaps we can also report via the suggested alternate method above, and see if it helps. Just an FYI....
Ellie Mae OP KIABCRS Joined: May 2008 Posts: 8,278	__________________ *http://scams-n-shams.blogspot.com*

Nov 7th, 2009, 09:06 PM	#5
Ellie Mae OP KIABCRS Joined: May 2008 Posts: 8,278	Maybe, Ladies, Maybe. TBH, I am not going to hold my breath. BUT, they asked, so I too shall give it a go.
Ellie Mae OP KIABCRS Joined: May 2008 Posts: 8,278	__________________ *http://scams-n-shams.blogspot.com*

Nov 8th, 2009, 12:23 AM	#14
Lvbabydoll ♥'s Cupcakes Joined: Mar 2006 Location: California Posts: 42,742	Oh, good to know it's actually working for some people!
	__________________ *My Bag collection! *My Juicy Couture charms! Request my Juicy Couture charm list HERE My Handmade Felt Pins: www.RitzeeRebel.etsy.com ("Food" pins added 11/13!)

Nov 7th, 2009, 08:26 PM	#2
abbiesmommy PURSE FANATIC Joined: Apr 2009 Location: Missouri Posts: 398	Hi Honey Oh very good to know.Thanks for the update,will try that to see if it helps

Nov 7th, 2009, 08:38 PM	#3
Jennie's Aunt Member Joined: Oct 2008 Location: Philly Posts: 136	I just reported a bunch of fake bags. It wasn't easy, I kept getting page cannot be found. Persistence pays off - I finally received a copy of the report in my inbox. Now ... let's see if the bags are removed!

Nov 7th, 2009, 09:00 PM	#4
mmmsc monachus animadverto Joined: Feb 2007 Location: USA Posts: 5,812	Thanks for posting this info, EM. Maybe this will help in more reports getting to the right people at Ebay.

Nov 7th, 2009, 10:02 PM	#8
Jennie's Aunt Member Joined: Oct 2008 Location: Philly Posts: 136	Hey, I did get some progress!!! One item was removed!!! And it only took 1 1/2 hours to be pulled

Nov 7th, 2009, 11:59 PM	#12
Jennie's Aunt Member Joined: Oct 2008 Location: Philly Posts: 136	Two more bags were removed!!! : They weren't in the class of the 'Stevie' bag removed earlier - but they were a definite eyesore! Gee, only about 8 more bags to go!!

Nov 8th, 2009, 11:29 AM	#15
Jennie's Aunt Member Joined: Oct 2008 Location: Philly Posts: 136	I guess my luck ran out .... the rest of the bags are still in active auctions. One bag/wallet combo is so hideously fake (it is in the 'Stevie' category) that I actually emailed the seller. I asked for photos of the paper hang tag (this is a supposed Burberry product). I was trying to feel around to see if the seller knew anything about the brand and maybe the lightbulb would go on in their head 'hey....my bag doesn't have this and it should!' Well, my strategy didn't work - this is the reply that I received: I get these straight out new york from an aunt that is high end in a factory for processing and placing these purses in stores all over the world. And ebay takes their time reviewing our reports of fake items??? Well, after that reply I got on live chat and the rep seemed intelligent. He took the auction number and is going to report it to the correct department. I also gave them the list of the other auctions that need to be pulled. Let's see if anything is done!!

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