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ecmf · Oct 22nd, 2009, 06:36 AM

ok so as some of you may already know i have been waiting for one of my buyers to pay, and i got an email from her today asking if i can reduce the postage cost which i am happy to do so but because the listing has ended i cant change the details in the listing? so how do i reduce the postage cost? i asked on ebay live chat, and was told something about a payment template??? what is this??? any help asap much appreciated as i need to contact the buyer with the postage cost so she has no more lalalas and PAYSSSSS

ladyisobel · Oct 22nd, 2009, 07:27 AM

i think you can edit your invoice , i could be wrong, but i'm sure there's a discounts bit at the bottom.

ecmf · Oct 22nd, 2009, 07:32 AM

^^ thank you, i just found out how i think lol ill be back if it doesnt work lol

abbiesmommy · Oct 22nd, 2009, 09:37 AM

Go to the ended item,and go to send a new invoice.At the far right side you will see shipping handeling-insurance ect those little boxes ,bottom one you will see a - minus sign and a + plus sign put in - minus whatever amount you agreed on,then you can hit see invocie before sending and it will have the adjustment,then just hit send and off you are

ecmf · Oct 22nd, 2009, 04:17 PM

^^^thank you for your reply, i found it.

abbiesmommy · Oct 22nd, 2009, 04:33 PM

Originally Posted by ecmf

^^^thank you for your reply, i found it.

Your very welcome.

.by the way, not a fan of giving a lower shipping price after the deal is done ....Did something happen?

ladyisobel · Oct 23rd, 2009, 02:34 AM

^come to think of it, it WAS a bit naughty to ask for lower shipping fees !

ecmf · Oct 23rd, 2009, 04:03 AM

^^^ yeah well what happened was after the bidding ended the buyer contacted me asking about the shade of pink/red the wallet is, you think she would ask this before bidding but anyways, i contacted her back with the best description i could give (note i had 6 pics in the listing) i then didnt hear from her for 6 days and sent her a reminder email about making payment within 7 days, so i get a reply saying she is sorry but is sick atm and will pay the following day, but an hour later she contacts me again asking if i can post for less $$$, i must say i only put one postage price in my listings and need to take defferent zip/post codes into account so it turns out i can reduce the postage cost by $2.50 lol so i sent her the reminder invoice and changed the postage to the $2.50 less thinking if i keep her happy and reduce it she will pay and i can send her the darn wallet. i now sent the invoice over 24 hours ago and its now 8 days after the listing ended AAAHHHH

trumanfinn · Oct 23rd, 2009, 07:10 AM

I would ask her if she wants to back out, and relist the wallet.
She sounds like trouble!
And why can't she pay because she's sick? If she is well enough to send ebay messages, she should be well enough to click "pay now." Right?

ecmf · Oct 23rd, 2009, 07:17 AM

Originally Posted by trumanfinn

I would ask her if she wants to back out, and relist the wallet.
She sounds like trouble!
And why can't she pay because she's sick? If she is well enough to send ebay messages, she should be well enough to click "pay now." Right?

she JUST paid lol, thanks for your reply ita i was wondering how hard can it be to press the pay now button??

alij78 · Oct 23rd, 2009, 07:28 AM

glad she paid! i can't tell you how many NPBs I have had using "I am sick" as an excuse to try and avoid a transaction

abbiesmommy · Oct 23rd, 2009, 08:31 AM

LOLLLLLLLL,You are funny

abbiesmommy · Oct 23rd, 2009, 08:31 AM

Originally Posted by ladyisobel

^come to think of it, it WAS a bit naughty to ask for lower shipping fees !

Sorry right above for this..

abbiesmommy · Oct 23rd, 2009, 08:44 AM

Originally Posted by ecmf

^^^ yeah well what happened was after the bidding ended the buyer contacted me asking about the shade of pink/red the wallet is, you think she would ask this before bidding but anyways, i contacted her back with the best description i could give (note i had 6 pics in the listing) i then didnt hear from her for 6 days and sent her a reminder email about making payment within 7 days, so i get a reply saying she is sorry but is sick atm and will pay the following day, but an hour later she contacts me again asking if i can post for less $$$, i must say i only put one postage price in my listings and need to take defferent zip/post codes into account so it turns out i can reduce the postage cost by $2.50 lol so i sent her the reminder invoice and changed the postage to the $2.50 less thinking if i keep her happy and reduce it she will pay and i can send her the darn wallet. i now sent the invoice over 24 hours ago and its now 8 days after the listing ended AAAHHHH

Ok,I see.I know it seems many people love to ask for lower price or ? AFTER the sale has ended I think at that point all should be done and resolved.I of course always anwser my ? but hate neg at that point with prices.I know if you do it by weight you can offer several shipping choices.Yes agree why I can email you back saying I am sick yet not pay???...I know I have had that before, beyond me...Well I am very glad she paid and you did not have any NPB this go round

,I hope they all enjoy their items and do not give you any problems ,if they do update us

ecmf · Oct 23rd, 2009, 05:26 PM

^^^yep i only hope now she read my listing of NO RETURNS

Oct 22nd, 2009, 06:36 AM	#1
ecmf OP Member Joined: Dec 2008 Location: i dont know, could you tell me? Posts: 697	ebay live chat made me more confused??? ok so as some of you may already know i have been waiting for one of my buyers to pay, and i got an email from her today asking if i can reduce the postage cost which i am happy to do so but because the listing has ended i cant change the details in the listing? so how do i reduce the postage cost? i asked on ebay live chat, and was told something about a payment template??? what is this??? any help asap much appreciated as i need to contact the buyer with the postage cost so she has no more lalalas and PAYSSSSS

Oct 22nd, 2009, 07:27 AM	#2
ladyisobel Member Joined: Mar 2006 Location: devon uk Posts: 2,903	i think you can edit your invoice , i could be wrong, but i'm sure there's a discounts bit at the bottom.
	__________________ i'm twittering ! http://twitter.com/ladyisobel_tpf facebook ! http://www.facebook.com/profile.php?...37&ref=profile

Oct 23rd, 2009, 02:34 AM	#7
ladyisobel Member Joined: Mar 2006 Location: devon uk Posts: 2,903	^come to think of it, it WAS a bit naughty to ask for lower shipping fees !
	__________________ i'm twittering ! http://twitter.com/ladyisobel_tpf facebook ! http://www.facebook.com/profile.php?...37&ref=profile

Oct 23rd, 2009, 07:10 AM	#9
trumanfinn Member Joined: Jul 2009 Location: Pa Posts: 421	I would ask her if she wants to back out, and relist the wallet. She sounds like trouble! And why can't she pay because she's sick? If she is well enough to send ebay messages, she should be well enough to click "pay now." Right?
	__________________ Laura: OFFICIALLY BANNED UNTIL SUMMER 2010!!!! Wishlist!!! Mono Neverfull MM- Got it!!!! Damier Azur Speedy 30- Got it!!!! Damier Azur Neverfull MM.....waiting....

Oct 23rd, 2009, 07:28 AM	#11
alij78 Member Joined: Nov 2007 Posts: 929	glad she paid! i can't tell you how many NPBs I have had using "I am sick" as an excuse to try and avoid a transaction
alij78 Member Joined: Nov 2007 Posts: 929	__________________ WISHLIST Chanel Beige Med/Large Caviar w SHW - GOT IT YAY!!! Chanel Red 05 Caviar w SHW - GOT IT - THE HG!!! Chanel White Med/Large w GHW Louis Vuitton Black Mahina XL Louis Vuitton Mono/Damier Neverfull GM and the ultimate .... Hermes Birkin Etoupe or Black

Oct 22nd, 2009, 07:32 AM	#3
ecmf OP Member Joined: Dec 2008 Location: i dont know, could you tell me? Posts: 697	^^ thank you, i just found out how i think lol ill be back if it doesnt work lol

Oct 22nd, 2009, 09:37 AM	#4
abbiesmommy PURSE FANATIC Joined: Apr 2009 Location: Missouri Posts: 404	Go to the ended item,and go to send a new invoice.At the far right side you will see shipping handeling-insurance ect those little boxes ,bottom one you will see a - minus sign and a + plus sign put in - minus whatever amount you agreed on,then you can hit see invocie before sending and it will have the adjustment,then just hit send and off you are

Oct 22nd, 2009, 04:17 PM	#5
ecmf OP Member Joined: Dec 2008 Location: i dont know, could you tell me? Posts: 697	^^^thank you for your reply, i found it.

Oct 23rd, 2009, 04:03 AM	#8
ecmf OP Member Joined: Dec 2008 Location: i dont know, could you tell me? Posts: 697	^^^ yeah well what happened was after the bidding ended the buyer contacted me asking about the shade of pink/red the wallet is, you think she would ask this before bidding but anyways, i contacted her back with the best description i could give (note i had 6 pics in the listing) i then didnt hear from her for 6 days and sent her a reminder email about making payment within 7 days, so i get a reply saying she is sorry but is sick atm and will pay the following day, but an hour later she contacts me again asking if i can post for less $$$, i must say i only put one postage price in my listings and need to take defferent zip/post codes into account so it turns out i can reduce the postage cost by $2.50 lol so i sent her the reminder invoice and changed the postage to the $2.50 less thinking if i keep her happy and reduce it she will pay and i can send her the darn wallet. i now sent the invoice over 24 hours ago and its now 8 days after the listing ended AAAHHHH

Oct 23rd, 2009, 08:31 AM	#12
abbiesmommy PURSE FANATIC Joined: Apr 2009 Location: Missouri Posts: 404	LOLLLLLLLL,You are funny

Oct 23rd, 2009, 05:26 PM	#15
ecmf OP Member Joined: Dec 2008 Location: i dont know, could you tell me? Posts: 697	^^^yep i only hope now she read my listing of NO RETURNS

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