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cutiek1t · Jan 26th, 2007, 12:06 PM

Okay i sold a purse send it out and the buyer decided that it was to small after emailing me how she been wanting this and can't wait to have it. I told her send it back and i'll refund her back through paypal, even know that i have stated in the auction all sales are final. I don't have issue of taking it back my issue is that i should have the purse back in my possesion before clicking return all her funds minus shipping. But she insisted she should get her money back before she ship my purse out..WTH.

spendingmore · Jan 26th, 2007, 12:14 PM

If they don't send the bag back, I wouldn't refund them.

tlloveshim · Jan 26th, 2007, 12:44 PM

If you go to a department store to return a bag, you don't get the money back until you give them the bag back. This is the same thing. Don't give her any money back until you have your bag back and in your possession. I'd subtract the ebay fees and paypal fees that she's costing you too. Her buyer's remorse shouldn't cost you anything.

erdrwife.flalv · Jan 26th, 2007, 12:45 PM

I agree with the other posters here. I would definately NOT refund the buyers money until AFTER you receive the bag.

pquiles · Jan 26th, 2007, 12:48 PM

Don't refund her until you get your bag. I find it quite offensive that she wants to raise hell about that. She sounds like she's up to something....like maybe keeping the purse and the money perhaps?

justonemore · Jan 26th, 2007, 12:50 PM

WTF!
Don't send the money back until you have the bag in your possession and it is in the same condition as you sent it.
YES, deduct as tlloveshim states!

lorihmatthews · Jan 26th, 2007, 01:38 PM

Totally agree. Do not refund until you have the bag in hand and you have inspected it.

Also, insist that she provide you with a tracking number when she returns it. If she's serious, she will, but if she's lazy she may just keep the bag.

photoobsessive · Jan 26th, 2007, 08:52 PM

bag first.
she can open a paypal dispute if she wants, and she will lose. the reason she is trying to return in not a valid one, especially in light of the emails you have from her. (as long as you still have them) and the fact that you clearly state no returns, you are covered. you don't even HAVE to do this.

More lv please · Jan 26th, 2007, 08:55 PM

I totally agree with everyone else here. I've never heard of getting a refund before returning the item.

eliza · Jan 26th, 2007, 11:48 PM

^ Agree with everyone. What she is suggesting you do is absolutely ludicrous. It's simply not how buying and selling goes. Bag first, $$$ later!

noshoepolish · Jan 27th, 2007, 01:41 AM

Bag first - & make sure there wasn't a switcharoo!

lmpsola · Jan 27th, 2007, 01:49 AM

WTF!? Is she serious?! Bag first, and you need to inspect it, and make sure it is your bag, and the condition must be the same as when you sold it to her. Then refund her!

lulilu · Jan 27th, 2007, 08:11 AM

She's lucky you are willing to take it back. Definitely wait to refund her.

QueenOfDa702 · Jan 27th, 2007, 08:25 AM

Originally Posted by tlloveshim

If you go to a department store to return a bag, you don't get the money back until you give them the bag back. This is the same thing. Don't give her any money back until you have your bag back and in your possession. I'd subtract the ebay fees and paypal fees that she's costing you too. Her buyer's remorse shouldn't cost you anything.

Agreed. Thats BULL S**T! *sighs* gotta love the Ebayers or should I say...SCAMMERS!

P.S. Im new 'round here. The name's Val.

hlfinn · Jan 27th, 2007, 08:38 AM

yues, same as everyone. say i'm sorry but i need to have the bag back in my possesion before i issue a refund. i need to inspect the bag to make sure it is in the same condition as when i sent it to you before i csn refund you thanks. and see what she says.

Jan 26th, 2007, 12:06 PM	#1
cutiek1t OP Member Joined: Oct 2006 Posts: 651	Ebay issue again! Okay i sold a purse send it out and the buyer decided that it was to small after emailing me how she been wanting this and can't wait to have it. I told her send it back and i'll refund her back through paypal, even know that i have stated in the auction all sales are final. I don't have issue of taking it back my issue is that i should have the purse back in my possesion before clicking return all her funds minus shipping. But she insisted she should get her money back before she ship my purse out..WTH.
cutiek1t OP Member Joined: Oct 2006 Posts: 651

Jan 26th, 2007, 12:14 PM	#2
spendingmore Sofa King Banned Joined: Oct 2006 Posts: 1,000	Re: Ebay issue again! If they don't send the bag back, I wouldn't refund them.

Jan 26th, 2007, 12:44 PM	#3
tlloveshim <3 my puppy! Joined: Mar 2006 Location: The Great Plains Posts: 8,618	Re: Ebay issue again! If you go to a department store to return a bag, you don't get the money back until you give them the bag back. This is the same thing. Don't give her any money back until you have your bag back and in your possession. I'd subtract the ebay fees and paypal fees that she's costing you too. Her buyer's remorse shouldn't cost you anything.
	__________________

Jan 26th, 2007, 12:45 PM	#4
erdrwife.flalv RW Obsessed Joined: Mar 2006 Posts: 233	Re: Ebay issue again! I agree with the other posters here. I would definately NOT refund the buyers money until AFTER you receive the bag.
erdrwife.flalv RW Obsessed Joined: Mar 2006 Posts: 233

Jan 26th, 2007, 12:48 PM	#5
pquiles 65% off or more Joined: Jun 2006 Location: FH, TX Posts: 3,014	Re: Ebay issue again! Don't refund her until you get your bag. I find it quite offensive that she wants to raise hell about that. She sounds like she's up to something....like maybe keeping the purse and the money perhaps?

Jan 26th, 2007, 12:50 PM	#6
justonemore Scream Real Loud Joined: May 2006 Location: Left Coast Posts: 1,258	Re: Ebay issue again! WTF! Don't send the money back until you have the bag in your possession and it is in the same condition as you sent it. YES, deduct as tlloveshim states!

Jan 26th, 2007, 01:38 PM	#7
lorihmatthews Fall is here! Joined: Oct 2006 Location: San Francisco Posts: 11,036	Re: Ebay issue again! Totally agree. Do not refund until you have the bag in hand and you have inspected it. Also, insist that she provide you with a tracking number when she returns it. If she's serious, she will, but if she's lazy she may just keep the bag.

Jan 26th, 2007, 08:52 PM	#8
photoobsessive hold me back, girls Joined: Oct 2006 Location: "Sunny Sunny" So Fla Posts: 8,082	Re: Ebay issue again! bag first. she can open a paypal dispute if she wants, and she will lose. the reason she is trying to return in not a valid one, especially in light of the emails you have from her. (as long as you still have them) and the fact that you clearly state no returns, you are covered. you don't even HAVE to do this.

Jan 26th, 2007, 08:55 PM	#9
More lv please Member Joined: Jul 2006 Posts: 598	Re: Ebay issue again! I totally agree with everyone else here. I've never heard of getting a refund before returning the item.
More lv please Member Joined: Jul 2006 Posts: 598

Jan 26th, 2007, 11:48 PM	#10
eliza Member Joined: Dec 2006 Location: Toronto Posts: 1,255	Re: Ebay issue again! ^ Agree with everyone. What she is suggesting you do is absolutely ludicrous. It's simply not how buying and selling goes. Bag first, $$$ later!

Jan 27th, 2007, 01:41 AM	#11
noshoepolish Addicted to Coach Joined: Oct 2006 Posts: 5,071	Re: Ebay issue again! Bag first - & make sure there wasn't a switcharoo!

Jan 27th, 2007, 01:49 AM	#12
lmpsola Sofa King Banned Joined: Sep 2005 Location: Los Angeles Posts: 3,933	Re: Ebay issue again! WTF!? Is she serious?! Bag first, and you need to inspect it, and make sure it is your bag, and the condition must be the same as when you sold it to her. Then refund her!

Jan 27th, 2007, 08:11 AM	#13
lulilu Member Joined: Mar 2006 Posts: 8,491	Re: Ebay issue again! She's lucky you are willing to take it back. Definitely wait to refund her.
lulilu Member Joined: Mar 2006 Posts: 8,491

Jan 27th, 2007, 08:38 AM	#15
hlfinn runner in training Joined: Nov 2006 Posts: 10,295	Re: Ebay issue again! yues, same as everyone. say i'm sorry but i need to have the bag back in my possesion before i issue a refund. i need to inspect the bag to make sure it is in the same condition as when i sent it to you before i csn refund you thanks. and see what she says.
hlfinn runner in training Joined: Nov 2006 Posts: 10,295

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