Do I ship or refund????

jrw118 · Sep 3rd, 2008, 09:09 PM

Hi, I just sold a Gucci bag to a newbie (0 feedback) from Greece. Uncondirmed address and ineligible for seller protection. If I do send it I will send it usps express so it can be tracked. Do I send it of just refund???
TIA
Jess

neatfreak · Sep 3rd, 2008, 09:11 PM

Make sure to insure for the full amount AND declare it on the customs form if you decide to complete the transaction...

mmmsc · Sep 3rd, 2008, 09:17 PM

Read all the threads here and see why you probably shouldn't do it. You have ABSOLUTELY NO protection from anyone - not paypal, not anyone. Even if you insure through the USPS, IF you get back money for insurance and possibly lose the bag; they can do PP chargeback. Tell them if they really want the bag to send Western Union payment? (don't give them your bank info for wire transfer - that could be a scam)

Firefly32 · Sep 3rd, 2008, 09:18 PM

I would refund! I wouldn't take that chance with no protection.

Carrie

LVMOMMY · Sep 3rd, 2008, 09:19 PM

You will only be protected if you send it to a confirmed address. It's not worth the hassel of being out of money and your bag if the buyer is using a stolen credit card. This happend to me all of the time when I was selling on eBay. Email the buyer and let them know before issuing the refund. I would refund the payment and ask them to get their address confirmed by Paypal then I will send them their item or you can just refund the amount if they don't want to. You risk a negative from them but it's better then losing your money. I heard that ebay will chaning the rules on unconfirmed payments but I don't know when it will be in effect. Call Paypal and see what they say. Good luck!

coco girl · Sep 3rd, 2008, 09:51 PM

Why not ask her to pay via a money gram. Then you don't have to worry about paypal and their rules.

coachfreak · Sep 3rd, 2008, 09:55 PM

Quote:

Originally Posted by coco girl

Why not ask her to pay via a money gram. Then you don't have to worry about paypal and their rules.

jrw118 · Sep 3rd, 2008, 09:55 PM

Thanks, you are all great. I am going to refind the payment and request western union. I am offering the buyer 1/2 price express shipping to pay with western union instead.
Thanks for the advise.
Jess

alliemia · Sep 4th, 2008, 12:16 AM

refund the payment, ask them to pay with wire transfer, otherwise cancel the sale. not worth the risk.

gro3602 · Sep 4th, 2008, 12:22 AM

Be careful.

Ship the best way possible.

I had a buyer from Greece previously. The handbag was stuck in customs for months.

It was very expensive to get this bag back.

karmenzsofia · Sep 4th, 2008, 01:44 AM

I wouldn't do it. Not worth the risk in my book.

BeBear · Sep 4th, 2008, 04:09 AM

I wouldn't. International shipping with no protection is like throwing money into the ocean.

moi et mes sacs · Sep 4th, 2008, 08:20 AM

I wouldnt send . I just refunded a buyer in my own country with no confirmed address. Its too stressful otherwise.

TheBigBagAddict · Sep 4th, 2008, 09:15 AM

I wouldn't send it either, I too have just had to refund a buyer with an unconfirmed address....no seller Paypal protection at all, just not worth the risk or the stress!

gayathri · Sep 4th, 2008, 01:41 PM

Refund the payment and ask them to pay you through a bank transfer.

Otherwise you are opening yourself to a scam via PayPal/CC chargeback.

Sep 3rd, 2008, 09:09 PM	#1
jrw118 Member	Do I ship or refund???? Hi, I just sold a Gucci bag to a newbie (0 feedback) from Greece. Uncondirmed address and ineligible for seller protection. If I do send it I will send it usps express so it can be tracked. Do I send it of just refund??? TIA Jess

Sep 4th, 2008, 12:22 AM	#10
gro3602 BAL RAOKVILLE Location: shhhhhhhh	Be careful. Ship the best way possible. I had a buyer from Greece previously. The handbag was stuck in customs for months. It was very expensive to get this bag back. __________________ Guide on wholesale scams! Exposing "Wholesale" websites that sell counterfeits !! Monaco-babe, aka paparazzi-girl, aka moda-da, aka fashionanyone has been MIA for a year now. Is she in a French Jail? http://www.moda-davictims.com/

Sep 4th, 2008, 08:20 AM	#13
moi et mes sacs Science Geek!	I wouldnt send . I just refunded a buyer in my own country with no confirmed address. Its too stressful otherwise. __________________ If you never change your mind, why have one? Edward de Bono

Sep 3rd, 2008, 09:11 PM	#2
neatfreak Member	Make sure to insure for the full amount AND declare it on the customs form if you decide to complete the transaction...

Sep 3rd, 2008, 09:17 PM	#3
mmmsc Delta Dog Location: Mississippi USA	Read all the threads here and see why you probably shouldn't do it. You have ABSOLUTELY NO protection from anyone - not paypal, not anyone. Even if you insure through the USPS, IF you get back money for insurance and possibly lose the bag; they can do PP chargeback. Tell them if they really want the bag to send Western Union payment? (don't give them your bank info for wire transfer - that could be a scam)

Sep 3rd, 2008, 09:18 PM	#4
Firefly32 Member Location: Michigan	I would refund! I wouldn't take that chance with no protection. Carrie

Sep 3rd, 2008, 09:19 PM	#5
LVMOMMY Proud mom of 4	You will only be protected if you send it to a confirmed address. It's not worth the hassel of being out of money and your bag if the buyer is using a stolen credit card. This happend to me all of the time when I was selling on eBay. Email the buyer and let them know before issuing the refund. I would refund the payment and ask them to get their address confirmed by Paypal then I will send them their item or you can just refund the amount if they don't want to. You risk a negative from them but it's better then losing your money. I heard that ebay will chaning the rules on unconfirmed payments but I don't know when it will be in effect. Call Paypal and see what they say. Good luck!

Sep 3rd, 2008, 09:51 PM	#6
coco girl Member Location: Florida	Why not ask her to pay via a money gram. Then you don't have to worry about paypal and their rules.

Sep 3rd, 2008, 09:55 PM	#8
jrw118 Member	Thanks, you are all great. I am going to refind the payment and request western union. I am offering the buyer 1/2 price express shipping to pay with western union instead. Thanks for the advise. Jess

Sep 4th, 2008, 12:16 AM	#9
alliemia purse-crazy mommy Location: NY	refund the payment, ask them to pay with wire transfer, otherwise cancel the sale. not worth the risk.

Sep 4th, 2008, 01:44 AM	#11
karmenzsofia Incurable Gypsy Location: alwayZ on the moVe kuZ I'm sUpa kOoL	I wouldn't do it. Not worth the risk in my book.

Sep 4th, 2008, 04:09 AM	#12
BeBear Member	I wouldn't. International shipping with no protection is like throwing money into the ocean.

Sep 4th, 2008, 09:15 AM	#14
TheBigBagAddict Member Location: UK	I wouldn't send it either, I too have just had to refund a buyer with an unconfirmed address....no seller Paypal protection at all, just not worth the risk or the stress!

Sep 4th, 2008, 01:41 PM	#15
gayathri Member	Refund the payment and ask them to pay you through a bank transfer. Otherwise you are opening yourself to a scam via PayPal/CC chargeback.