If I intercept the package then I have to pay UPS another $15. Then if the transaction is legit, another $20 to re-ship it. So I'd be out $55.
I mean arent I protected by seller protection since I did everything they asked of me? Or are you saying they can go back on their word?
Check the details section of your Paypal transaction page. If the transaction is specified as "eligible" your seller protection will cover you for unauthorized use of a credit card. This is assuming you met the other eligibility criteria which is to ship within seven days and signature confirmation.
This is pretty black and white so I can't see how they can go back on their word.
Isnt chargeback also covered under seller protection? Btw he paid instantly which means he paid from PP funds and not cc or bank, i believe.
Seller protection is the reason PP cited for releasing the funds to me even though the buyer hasnt responded to their inquiry yet.
Yes, your seller protection covers you for a chargeback. You did everything right - Paypal specified address, signature confirmation. It doesn't matter that it is a different name on the signature. Don't worry, you should be protected if it comes down to a chargeback.
So if buyer files chargeback with his cc and wins.... I could be out the money and the item?
I thought PP Seller Protection would reimburse me in that case. Or am I wrong?
Yep! If the buyer convinces their credit card the item wasn't as described they can do a chargeback and PayPal won't do a thing (except charge you an extra $20 to "dispute" the chargeback with the credit card). The buyer keeps the item and their money and seller gets nada. It happened to me too.