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Communication DSRs

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Aug 8, 2012, 5:28pm   #1
carlpsmom's Avatar
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carlpsmom
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Just a quick question about the DSRs. I know that if there is no "communication", then that section is not rateable. I am wondering how it works if a buyer contacts the seller and gets no response. Do they not answer and thus protect the stars? Or, if a buyer sends a message, does that open it up? I emailed my seller and have not received an answer yet (no the answer is not in their listing). I am happy to give them to time to respond, but it made me wonder.
Thank you!
Aug 8, 2012, 9:00pm   #2
noshoepolish's Avatar
noshoepolish
Addicted to Coach
Did you buy it yet? It is for after sales.
Aug 8, 2012, 9:28pm   #3
carlpsmom's Avatar
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carlpsmom
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Yes, I did purchase already. I just had a question and, now, wonder if maybe they will simply not answer cuz of the stars. Thanks!
Aug 8, 2012, 9:31pm   #4
noshoepolish's Avatar
noshoepolish
Addicted to Coach
Look at the transaction details and contact her through the e-mail address. See if that works.
Aug 8, 2012, 9:57pm   #5
carlpsmom's Avatar
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carlpsmom
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Good idea!
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