Originally Posted by BeautyBootyBabe

UPDATE: In case anyone is interested, I emailed the buyer and told her that I didn't think changing her mind warranted a refund. She just emailed me back and said that she completely understood and that she will relist the bag on her own. Crisis averted! Thanks you so much for your input, ladies!

Great to hear!

Great!!!

Originally Posted by BeautyBootyBabe

UPDATE: In case anyone is interested, I emailed the buyer and told her that I didn't think changing her mind warranted a refund. She just emailed me back and said that she completely understood and that she will relist the bag on her own. Crisis averted! Thanks you so much for your input, ladies!

Yeah happy ending:) im glad it work out

Originally Posted by BeautyBootyBabe

UPDATE: In case anyone is interested, I emailed the buyer and told her that I didn't think changing her mind warranted a refund. She just emailed me back and said that she completely understood and that she will relist the bag on her own. Crisis averted! Thanks you so much for your input, ladies!

Congrats to a happy and proper ending! Changing your mind really should NOT be a reason to get a refund; so happy it ended in your favor.

Thanks for posting the follow up! That was good news and it's nice to see your buyer being responsible.

Originally Posted by shinymagpie

Thanks for posting the follow up! That was good news and it's nice to see your buyer being responsible.

I thought so, too. I felt a little bad about being upset that she wanted a refund - I mean the bag wasn't expensive, it was just the principal of the matter, ya know? Anyway, she was really nice and understanding about it, so that's good. Definitely learned my lesson!

Originally Posted by BeautyBootyBabe

I thought so, too. I felt a little bad about being upset that she wanted a refund - I mean the bag wasn't expensive, it was just the principal of the matter, ya know? Anyway, she was really nice and understanding about it, so that's good. Definitely learned my lesson!

I think things are a little uncertain since the new returns ruling kicked in. I personally have not taken the plunge on it yet, because I don't want to have things going back and forth on a whim ( all my postage is international). My husband has added returns to his listings, and so far there has only been one problem, which is good. I'll definitely be checking my global settings when I get home!

Good. I'm glad it worked out! :)

Originally Posted by tutushopper

Congrats to a happy and proper ending! Changing your mind really should NOT be a reason to get a refund; so happy it ended in your favor.

Just playing devil's advocate here, but why not? If the listing said that refunds would be accepted and there were no other qualifications listed there, why shouldn't "changed my mind" be an option?

I love a happy ending!

Originally Posted by Morisa

Just playing devil's advocate here, but why not? If the listing said that refunds would be accepted and there were no other qualifications listed there, why shouldn't "changed my mind" be an option?

Yes, of course, when a seller accepts returns.

The OP unfortunately made a mistake in offering returns when she hadn't planned on doing so.

It's great that it all worked out.

Good Lord you are not Macy's!! What's wrong with people...man I remember the simple days of e-bay...

Originally Posted by lenaofdc

Good Lord you are not Macy's!! What's wrong with people...man I remember the simple days of e-bay...

I know!

I had a lady wanting to return a fragrance after wearing it for nearly a month telling me that she felt is was too much to spend on a fragrance.



She obviously had my store confused with QVC.

Originally Posted by chinableu

Yes, of course, when a seller accepts returns. The OP unfortunately made a mistake in offering returns when she hadn't planned on doing so. It's great that it all worked out.

I guess I don't see the difference between OP making a mistake about offering a refund on her listing when she didn't intend to do so vs. a buyer making a bid on an item that they later changed their mind about. Both are legally binding contracts -- the seller operates by the terms of the listing, and the buyer operates by the terms of placing the bid.

In any event, I agree that it's a non-issue here, and I'm happy to hear that everything worked out in this case.

It did work out well.. but if a seller's listing that she will accept returns

she really has to..like it or not...