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jhazn85 · Oct 20th, 2009, 04:46 PM

i'm a brand-new ebay seller so i apologize in advance if i'm being silly!

i listed a pair of Dolce & Gabbana sunglasses on ebay and a buyer with 224 100% positive feedback won the item. that's pretty amazing to me, to have 224 sellers claim that you were perfect.

anyhow, i immediately message him just to remind him that because he is in the united kingdom, he has to pay the international shipping fee as indicated on my item page.

no response.

today i messaged him again with an invoice. the weird thing, in the past TWO days, he's gotten three more 100% positive feedback comments saying that he's paid instantly.

i don't know why, but i'm just getting the feeling that something fishy is going on? i haven't gotten a response from him, but by looking at his buyer details, i think he literally lives on ebay and bids on items all day long. which means he's clearly getting my messages. and the last few items he's bought are ALL sunglasses! but for much less that what he bid for on mine. i wonder if it's buyer's remorse.

karmenzsofia · Oct 20th, 2009, 05:00 PM

Hmm...hard to say. He might be busy with the other transactions and has yours waiting in line, somewhere. You've already sent a couple of emails/invoices, so all you can do now is wait. If nothing happens after seven days, I would file a NPB, get my fees back and move on.

luvtami · Oct 20th, 2009, 05:03 PM

Yup, no need for further messages.

You can actually begin the Unpaid Item Process 4 days after auction close now. eBay has changed the process as of last week.

Ellie Mae · Oct 20th, 2009, 05:07 PM

Originally Posted by luvtami

yup, no need for further messages.

You can actually begin the unpaid item process 4 days after auction close now. Ebay has changed the process as of last week.

yeah!

jhazn85 · Oct 20th, 2009, 05:18 PM

i'm thinking maybe i should contact the person who lost to the buyer and offer a second chance offer?

karmenzsofia · Oct 20th, 2009, 05:32 PM

Originally Posted by luvtami

Yup, no need for further messages.

You can actually begin the Unpaid Item Process 4 days after auction close now. eBay has changed the process as of last week.

Really? I missed that! Thanks for posting this info, luvtami; it's good news. I see that it states 4 days in one Help page (under Unpaid Item Policy), but it still states 7 days in another page (in Seller section). No wonder people get so confused over there...

luvtami · Oct 20th, 2009, 05:48 PM

^^ The last thing I'd ever expect from eBay is consistency and clear policies -- so no surprises there! :)

I believe the new system works as follows:

1) Seller is allowed to begin UPI process 4 days after auction close.

2) Buyer must respond within 3 days by either completing payment or negotiating with the seller for a new payment date/canceling the transaction.

This is actually one of the best changes I've seen eBay make, the old 7 day to start UPI and 7 days before it could be closed (assuming no-response) was ridiculously long.

hotshot · Oct 20th, 2009, 05:51 PM

^ agree and patience, you may be pleasantly surprised that he will pay

karmenzsofia · Oct 20th, 2009, 06:03 PM

^ ITA. Patience...

abbiesmommy · Oct 20th, 2009, 07:03 PM

I would not do that , as what if the second chance offer accepts,then this person also pays .Now both can leave you a neg and turn you in for not selling them the item.Just be patient.All buyers know they have the certain number of days to pay and some take their sweet time .I know it is frustrating however really nothing you can do.Just sit back and if worse comes to worse file the NPB ,wait until it is closed relist or offer to second highest bidder then..great luck!!

abbiesmommy · Oct 20th, 2009, 07:14 PM

Originally Posted by jhazn85

i'm thinking maybe i should contact the person who lost to the buyer and offer a second chance offer?

see above,sorry meant to put in your comment =)

gacats · Oct 20th, 2009, 08:22 PM

OP, just be patient and see what happens in the 4 day time frame. Whatever happens, keep us informed.

jhazn85 · Oct 20th, 2009, 10:16 PM

you guys are right. i'm overreacting. i think i just got a little nervous when i saw that he was bidding on other items and paying immediately....so i thought it was weird that he hadn't paid for mine.

i will be patient!

mmmsc · Oct 21st, 2009, 12:03 AM

Just give us a report what happens and best of luck on this one.

Leeleerae · Oct 21st, 2009, 12:05 AM

Also, positive feedback is meaningless when it pertains to buyers. Alot of sellers leave positive feedback that has been pre written by ebay. They leave the feedback because they want feedback left for them. Sellers can't give buyers negative feedback.

Oct 20th, 2009, 04:46 PM	#1
jhazn85 OP Member Joined: Jan 2007 Location: New York Posts: 539	buyer has soooo much positive feedback but won't respond to me? i'm a brand-new ebay seller so i apologize in advance if i'm being silly! i listed a pair of Dolce & Gabbana sunglasses on ebay and a buyer with 224 100% positive feedback won the item. that's pretty amazing to me, to have 224 sellers claim that you were perfect. anyhow, i immediately message him just to remind him that because he is in the united kingdom, he has to pay the international shipping fee as indicated on my item page. no response. today i messaged him again with an invoice. the weird thing, in the past TWO days, he's gotten three more 100% positive feedback comments saying that he's paid instantly. i don't know why, but i'm just getting the feeling that something fishy is going on? i haven't gotten a response from him, but by looking at his buyer details, i think he literally lives on ebay and bids on items all day long. which means he's clearly getting my messages. and the last few items he's bought are ALL sunglasses! but for much less that what he bid for on mine. i wonder if it's buyer's remorse.

Oct 20th, 2009, 05:00 PM	#2
karmenzsofia Life is Plan Z Joined: Jun 2008 Location: Tarot Card Posts: 14,888	Hmm...hard to say. He might be busy with the other transactions and has yours waiting in line, somewhere. You've already sent a couple of emails/invoices, so all you can do now is wait. If nothing happens after seven days, I would file a NPB, get my fees back and move on.
	__________________ Satisfied but wishing 4 a WTM Mini and an AP ~~* Is it true? Is it helpful? Is it necessary? Is it kind? Or, more importantly, is it funny?

Oct 20th, 2009, 05:03 PM	#3
luvtami Member Joined: Nov 2008 Posts: 659	Yup, no need for further messages. You can actually begin the Unpaid Item Process 4 days after auction close now. eBay has changed the process as of last week.
luvtami Member Joined: Nov 2008 Posts: 659

Oct 20th, 2009, 05:48 PM	#7
luvtami Member Joined: Nov 2008 Posts: 659	^^ The last thing I'd ever expect from eBay is consistency and clear policies -- so no surprises there! :) I believe the new system works as follows: 1) Seller is allowed to begin UPI process 4 days after auction close. 2) Buyer must respond within 3 days by either completing payment or negotiating with the seller for a new payment date/canceling the transaction. This is actually one of the best changes I've seen eBay make, the old 7 day to start UPI and 7 days before it could be closed (assuming no-response) was ridiculously long.
luvtami Member Joined: Nov 2008 Posts: 659

Oct 20th, 2009, 05:51 PM	#8
hotshot Member Joined: Apr 2007 Posts: 2,869	^ agree and patience, you may be pleasantly surprised that he will pay
hotshot Member Joined: Apr 2007 Posts: 2,869

Oct 20th, 2009, 05:18 PM	#5
jhazn85 OP Member Joined: Jan 2007 Location: New York Posts: 539	i'm thinking maybe i should contact the person who lost to the buyer and offer a second chance offer?

Oct 20th, 2009, 06:03 PM	#9
karmenzsofia Life is Plan Z Joined: Jun 2008 Location: Tarot Card Posts: 14,888	^ ITA. Patience...
	__________________ Satisfied but wishing 4 a WTM Mini and an AP ~~* Is it true? Is it helpful? Is it necessary? Is it kind? Or, more importantly, is it funny?

Oct 20th, 2009, 07:03 PM	#10
abbiesmommy PURSE FANATIC Joined: Apr 2009 Location: Missouri Posts: 404	I would not do that , as what if the second chance offer accepts,then this person also pays .Now both can leave you a neg and turn you in for not selling them the item.Just be patient.All buyers know they have the certain number of days to pay and some take their sweet time .I know it is frustrating however really nothing you can do.Just sit back and if worse comes to worse file the NPB ,wait until it is closed relist or offer to second highest bidder then..great luck!!

Oct 20th, 2009, 08:22 PM	#12
gacats love me some bags! Joined: Oct 2006 Location: Georgia Posts: 7,086	OP, just be patient and see what happens in the 4 day time frame. Whatever happens, keep us informed.
	__________________ GaCats Proud Navy Mom 2010 Wishlist: 1 Chanel bag - still thinking LV Damier Neverfull I'm editing my possessions, folks!

Oct 20th, 2009, 10:16 PM	#13
jhazn85 OP Member Joined: Jan 2007 Location: New York Posts: 539	you guys are right. i'm overreacting. i think i just got a little nervous when i saw that he was bidding on other items and paying immediately....so i thought it was weird that he hadn't paid for mine. i will be patient!

Oct 21st, 2009, 12:03 AM	#14
mmmsc monachus animadverto Joined: Feb 2007 Location: USA Posts: 5,834	Just give us a report what happens and best of luck on this one.

Oct 21st, 2009, 12:05 AM	#15
Leeleerae Member Joined: Jan 2009 Posts: 823	Also, positive feedback is meaningless when it pertains to buyers. Alot of sellers leave positive feedback that has been pre written by ebay. They leave the feedback because they want feedback left for them. Sellers can't give buyers negative feedback.
Leeleerae Member Joined: Jan 2009 Posts: 823	__________________ Check out my new site: www.GuiltlessPurse.com

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