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mx2000 · Oct 27th, 2009, 05:57 PM

I sold a used lens for less than $100 on ebay. I printed the label online and shipped to the buyer's confirmed paypal address. DC shows that it was delivered on 10/21, but the buyer said he didn't get it. I just want to know if the package is lost and the buyer files a dispute against me, am I protected by the seller protection policy? Many thanks!

mmmsc · Oct 27th, 2009, 06:02 PM

Give them the tracking # and ask your buyer to check around in their apt. building, neighbors, and ask at their PO for the package. You will be covered as long as you have the delivery confirmation.

mx2000 · Oct 27th, 2009, 06:07 PM

Originally Posted by mmmsc

Give them the tracking # and ask your buyer to check around in their apt. building, neighbors, and ask at their PO for the package. You will be covered as long as you have the delivery confirmation.

Thanks for your reply.

HandbagAngel · Oct 27th, 2009, 06:11 PM

I believe PP only requires delivery confirmation for items under $250. If you could provide the delivery proof, I should be okay.

Oct 27th, 2009, 05:57 PM	#1
mx2000 OP Member Joined: Feb 2009 Posts: 30	Am I protected by the seller protection? I sold a used lens for less than $100 on ebay. I printed the label online and shipped to the buyer's confirmed paypal address. DC shows that it was delivered on 10/21, but the buyer said he didn't get it. I just want to know if the package is lost and the buyer files a dispute against me, am I protected by the seller protection policy? Many thanks!
mx2000 OP Member Joined: Feb 2009 Posts: 30

Oct 27th, 2009, 06:11 PM	#4
HandbagAngel Member Joined: Apr 2006 Posts: 7,170	I believe PP only requires delivery confirmation for items under $250. If you could provide the delivery proof, I should be okay.
HandbagAngel Member Joined: Apr 2006 Posts: 7,170

Oct 27th, 2009, 06:02 PM	#2
mmmsc monachus animadverto Joined: Feb 2007 Location: USA Posts: 5,832	Give them the tracking # and ask your buyer to check around in their apt. building, neighbors, and ask at their PO for the package. You will be covered as long as you have the delivery confirmation.

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