A month later & buyer opens dispute!!

Embratt · Jul 24th, 2008, 08:43 PM

I am so annoyed right now. I sold a purse a month ago and today I get a PayPal dispute from the buyer. She is saying that the purse is smaller than expected. She also said that since I have sold lots of bags, it shouldn't be a problem for me to resell the one she bought. She even wants shipping back!!! I am worried....do you think she has a valid claim? Will PayPal side with her? My PayPal account shows a negative $338!

Now I get an email from the buyer saying "why can't you accept the return because I am new at ordering on eBay and made a big mistake by ordering something and then receiving what I wasn't expecting. Can you not make an exception in this case?"

LegacyGirl · Jul 24th, 2008, 09:03 PM

This wouldn't happen to be her would it?

Paypal Claim! BUT WHY???

sckcs · Jul 24th, 2008, 09:05 PM

Tell her to sell it on eBay like you did.

Barmakianbags · Jul 24th, 2008, 09:19 PM

^^ Exactly!

pot_luck · Jul 24th, 2008, 11:10 PM

I would not take that bag back!

skigirl73 · Jul 24th, 2008, 11:26 PM

Quote:

Originally Posted by sckcs

Tell her to sell it on eBay like you did.

ITA. Did you have the dimensions of the bag on your listing? If so, it's her own stupid fault for not being able to read! And why wait 4 weeks? I had a similar situation about a year ago and the tried to pull the same crap 6 weeks after she had the bag. It was so clear that she used it and then tried to get her money back. Only my buyer apparently wasn't aware of filing a PP claim. Either that or it was over the 45 day limit. I wouldn't take it back. Good luck to you!

LegacyGirl · Jul 25th, 2008, 12:05 AM

Hahaha... man these scamers are awesome. I'm totally going to buy a bag on the bay, use it for 4 weeks, and then demand a refund when I'm sick of it

I'll be like the purse goddess.

It's better than the bag rental places because this doesn't cost you a penny!!! Oh fleabay you are so good to the scamers!

rainyjewels · Jul 25th, 2008, 12:06 AM

uh....why should you, as the seller, bend over backwards for a buyer when she has buyer's remorse? and it definitely doesn't take a whole month for someone to realize the bag is not what she expected. she could've used this bag every single day for a whole month, and now she expects you to "make an exception" and take the bag back in whatever condition it is now and give her a full refund? that's a pretty ridiculous expectation on her part. definitely don't do it.

skigirl73 · Jul 25th, 2008, 12:09 AM

Quote:

Originally Posted by rainyjewels

uh....why should you, as the seller, bend over backwards for a buyer when she has buyer's remorse? And it definitely doesn't take a whole month for someone to realize the bag is not what she expected. She could've used this bag every single day for a whole month, and now she expects you to "make an exception" and take the bag back in whatever condition it is now and give her a full refund? That's a pretty ridiculous expectation on her part. Definitely don't do it.

ita!

bsb4tyke · Jul 25th, 2008, 12:24 AM

Quote:

Originally Posted by LegacyGirl

This wouldn't happen to be her would it?

Paypal Claim! BUT WHY???

thats the first thing that came to my mind

Jul 24th, 2008, 08:43 PM	#1
Embratt Member Joined: May 2008 Location: Cali Posts: 179	I am so annoyed right now. I sold a purse a month ago and today I get a PayPal dispute from the buyer. She is saying that the purse is smaller than expected. She also said that since I have sold lots of bags, it shouldn't be a problem for me to resell the one she bought. She even wants shipping back!!! I am worried....do you think she has a valid claim? Will PayPal side with her? My PayPal account shows a negative $338! Now I get an email from the buyer saying "why can't you accept the return because I am new at ordering on eBay and made a big mistake by ordering something and then receiving what I wasn't expecting. Can you not make an exception in this case?" __________________ "How many cares one loses when one decides not to be something but to be someone"--Coco Chanel Last edited by Embratt; Jul 24th, 2008 at 08:49 PM.

Jul 24th, 2008, 09:03 PM	#2
LegacyGirl Legally Blonde Joined: Mar 2008 Location: Florida Posts: 554	This wouldn't happen to be her would it? Paypal Claim! BUT WHY??? __________________ Come check out my collection on Flicker!!

Jul 24th, 2008, 09:19 PM	#4
Barmakianbags Member Joined: Mar 2008 Location: California Posts: 1,318	^^ Exactly! __________________ ~God grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference~ Looking For Marc Jacobs Petrol Elise Marc Jacobs MP Amythest Marc Jacobs Emerald Bleecker If you see any of these on eBay Please PM me!

Jul 25th, 2008, 12:05 AM	#7
LegacyGirl Legally Blonde Joined: Mar 2008 Location: Florida Posts: 554	Hahaha... man these scamers are awesome. I'm totally going to buy a bag on the bay, use it for 4 weeks, and then demand a refund when I'm sick of it I'll be like the purse goddess. It's better than the bag rental places because this doesn't cost you a penny!!! Oh fleabay you are so good to the scamers! __________________ Come check out my collection on Flicker!!

Jul 25th, 2008, 12:06 AM	#8
rainyjewels Member Joined: Nov 2006 Posts: 2,273	uh....why should you, as the seller, bend over backwards for a buyer when she has buyer's remorse? and it definitely doesn't take a whole month for someone to realize the bag is not what she expected. she could've used this bag every single day for a whole month, and now she expects you to "make an exception" and take the bag back in whatever condition it is now and give her a full refund? that's a pretty ridiculous expectation on her part. definitely don't do it. __________________ Currently Coveting - CL Black patent Wallis MJs - CL burgundy eel altadamas - CL C'est Moi

Jul 24th, 2008, 09:05 PM	#3
sckcs Member Joined: Aug 2007 Posts: 500	Tell her to sell it on eBay like you did.

Jul 24th, 2008, 11:10 PM	#5
pot_luck Member Joined: Nov 2007 Location: The Garden State Posts: 358	I would not take that bag back!