Originally Posted by Brwneyed1
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Really?
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Yep.
From Dooney:
The trade in program allows you to send back items and use half of their original suggested retail price toward a new item of equal or greater suggested retail price. So for example, if an item was originally $200, we'd be able to take $100 of the cost of a new item valued at $200 or greater. Alternatively, you can pick something less than the item's original suggested retail price and we can charge half of the item's original retail price. So for example, if the item sent back was $200, and you picked something that was $175, we'd be able to bring it down to $100.
This can't be combined with sales or promotions, and it does always have to be a 1:1 exchange ratio.
The address is
Dooney & Bourke
ATTN: Trade-In
1 Regent St.
Norwalk, CT, 06855
and just include a brief letter w/ your name, daytime phone #, return address, and explaining that you're interested in the trade in program. You should receive a letter within 7-10 days detailing the amount of the credit as well as reviewing basically everything I've written above. From there, you can call our CS department at 1-800-347-5000 to place the order by phone. We accept all major credit/debit cards, or check/money order by mail. All orders need to be placed within 30 days of us receiving the trade in item, or the trade in item gets returned.