Neiman Marcus Gift Card sale

[UPONTHEVENTURA]

Originally Posted by tillie46

Sorry guys, I forgot to mention the sale is at NM Last Call. If you have one near you, they have a lot of Gucci, and other extremely high end items.

Your killin' me Tillie!

[ptsall]

Originally Posted by tillie46

Sorry guys, I forgot to mention the sale is at NM Last Call. If you have one near you, they have a lot of Gucci, and other extremely high end items.

whoopsie!

[coin]

any exclusion?

[ama123]

Last year Saks was giving out $400 GC for buying 2 handbangs (or one handbag and one wallet) worth $1000 or more... Was truly hoping that the same will happen this year also, but it didn't.
This is one is OK, but it isn't not $400.

[coin]

I think it is a good deal after geting confirm from online chat. There is no brand exclusion. Only regular price merchandise---it is OK I CAN BUY UGG

[schadenfreude]

Interesting. So it's not like anything you get with this sale is non-returnable, you just forfeit the gift card if you return... at least that is my understanding. Gah! I hate buying shoes online, but desperate times call for desperate measures, and I would feel better knowing I could return them if they didn't fit.

[ptsall]

Originally Posted by MarvelGirl

I received this email too. The promo began on Monday and is over tomorrow, the 21st. The fine print: - snip - **Available online only. To receive your NM Gift card, enter code BESTOCT at checkout. Offer valid on regular-priced merchandise only. Customers will receive Gift Cards within 6-8 weeks. Customers will receive their Gift Card via the e-mail address that is used when placing your order with redemption instructions. Gift Card must be redeemed within two months from the date of issue. Only one NM Gift Card is allowed per customer, only at the highest possible reward level. Any dollar amount spent above the qualified level will be forfeited. Applicable returns will be subtracted from the submitted sales, and any Gift Card earned may be forfeited or the value reduced. Canceled orders will not qualify for the Gift Card. Gift Card cannot be earned on delivery and processing charges, sales tax, bridal registry, gift packaging, and NM Gift Cards. This offer cannot be applied to previous purchases or catalog orders. Neiman Marcus employees are not eligible for this offer. Offer valid only for the owner of the e-mail address to which this offer was sent and cannot be combined with any other Gift Card offer. Offer expires 10/21/09 at 11:59 PM CT.

I wonder what they mean by "offer valid only for the owner of [this] email address." That statement was in the offer I rec'd too. Maybe someone should check with nm to be sure they'll get the gc even if they didn't receive the offer.

[holala]

Hi guys,

I am so disappointed now that I have to share with my fellows here in this forum.

NM had a beauty event on Sept09 that offered $100 CG if purchase $500 Cosmetic. I was so thrill to make an order of $500. Then NM itself cancelled one item that decreased the total cost to 470 few weeks later. When I chatted with an associate, she informed that I am not qualified for the CG. Even though I wanted to place an order for another item instead of that item to make my order back to $500.

To my opinion, this is not fair to any customer. If anyone should purchase for $1000 to get a GC, then NM just goes ahead and cancels one $20 item and NM does not need to fulfill its Promotion?

Maybe my sole voice in this case will be ignored but I feel so cheated. It is not the money but the way customers are treated, and the way NM conduct their "fantastic" deal.

Purchasing from NM online for more than 6 years, this is the first time I experienced this situation.

Hope no one has to go through this.

Good luck all.

[kuromi-chan]

^ sorry to hear that holala! that sucks! bad NM.com!!

[UPONTHEVENTURA]

I decided to say to heck with their dumb Gift Card thing and I am praying that Gucci will be included in the "Private Sale" as it has been every other year.

I think the policy with Gucci and Prada is that the 1st cuts have to be after a certain date.. I am worried because Gucci does not have their sale until early December and Neiman's sale is in mid/late November. I wonder if the dept. stores cannot discount before Prada and Gucci themselves discount their merchandise..

[baglady2007]

Originally Posted by holala

Hi guys, I am so disappointed now that I have to share with my fellows here in this forum. NM had a beauty event on Sept09 that offered $100 CG if purchase $500 Cosmetic. I was so thrill to make an order of $500. Then NM itself cancelled one item that decreased the total cost to 470 few weeks later. When I chatted with an associate, she informed that I am not qualified for the CG. Even though I wanted to place an order for another item instead of that item to make my order back to $500. To my opinion, this is not fair to any customer. If anyone should purchase for $1000 to get a GC, then NM just goes ahead and cancels one $20 item and NM does not need to fulfill its Promotion? Maybe my sole voice in this case will be ignored but I feel so cheated. It is not the money but the way customers are treated, and the way NM conduct their "fantastic" deal. Purchasing from NM online for more than 6 years, this is the first time I experienced this situation. Hope no one has to go through this. Good luck all.

That's crazy given it was the fault of NM that you didn't get the $20 item.

[ZsaZsasCloset]

Originally Posted by holala

Hi guys, I am so disappointed now that I have to share with my fellows here in this forum. NM had a beauty event on Sept09 that offered $100 CG if purchase $500 Cosmetic. I was so thrill to make an order of $500. Then NM itself cancelled one item that decreased the total cost to 470 few weeks later. When I chatted with an associate, she informed that I am not qualified for the CG. Even though I wanted to place an order for another item instead of that item to make my order back to $500. To my opinion, this is not fair to any customer. If anyone should purchase for $1000 to get a GC, then NM just goes ahead and cancels one $20 item and NM does not need to fulfill its Promotion? Maybe my sole voice in this case will be ignored but I feel so cheated. It is not the money but the way customers are treated, and the way NM conduct their "fantastic" deal. Purchasing from NM online for more than 6 years, this is the first time I experienced this situation. Hope no one has to go through this. Good luck all.

This is absurd. If I were you I would return EVERY item that you purchased from them. They don't deserve your money.

If you wish to pursue it, you may be able to call back and ask for a supervisor and make a complaint, then they may reconsider.

[holala]

Thank you for all your replies. It is nice that there is someone understands me. I really want to return every item but they are gifts for my Mom and I even promised her the $100 GC. Anyway, I guess I just want everyone to be careful with these promotions and always get better deals.