Will Coach help with a defect on a department store piece?

curlsjang · Jul 29th, 2008, 06:07 PM

I just bought a cute swingbag from Macy's this weekend. I only noticed a major ding on the turnlock when I got home. I don't think they have any left as I remember the SA telling me that it was on sale coz it's the last one. Could I bring it to a Coach store and see if it can be replaced?

90046 · Jul 29th, 2008, 06:12 PM

Yes.
Does not matter where it was purchased as long as it's Coach.

curlsjang · Jul 29th, 2008, 06:39 PM

Oh really, that's great! Thanks 90046!!! Should I leave the tag on to show that it's brand new and the ding didn't come from daily use?

Jul 29th, 2008, 06:07 PM	#1
curlsjang Member	Will Coach help with a defect on a department store piece? I just bought a cute swingbag from Macy's this weekend. I only noticed a major ding on the turnlock when I got home. I don't think they have any left as I remember the SA telling me that it was on sale coz it's the last one. Could I bring it to a Coach store and see if it can be replaced? __________________ Pretty in Pink!!!!!!!!!

Jul 29th, 2008, 06:39 PM	#3
curlsjang Member	Oh really, that's great! Thanks 90046!!! Should I leave the tag on to show that it's brand new and the ding didn't come from daily use? __________________ Pretty in Pink!!!!!!!!!

Jul 29th, 2008, 06:12 PM	#2
90046 Member	Yes. Does not matter where it was purchased as long as it's Coach.