My Poor Whiskey Legacy Bag

dollll · Jul 11th, 2007, 07:31 PM

My whiskey legacy shoulder bag had some stitches that were loose on the inside strap (where the strap end meets the bag). I took it to my friendly Coach boutique for repair on May 8. The store manager waived the shipping and was admiring how well I took care of the bag. She said it would take about 6 weeks. Okay, I can wait.
I get a phone call this past Saturday from an SA who left a message that she wants to speak to me about my Legacy bag. I call her back and she tells me that my bag was lost.

I ask her how in the world that happened. She told me that Fedex lost the whole box of Coach repairs (11 bags to be exact). I bought this bag during the PCE and it was one of the last ones in the country. She gave me a full credit for the bag....but

...I want my bag back!!! Now it's floating around somewhere (maybe even show up on eBay who knows) and I want to

cry. So what I really need here is some sympathy. Thanks for listening and letting me rant

.

Michelle

queenmab · Jul 11th, 2007, 07:40 PM

That is absolutely TRAGIC! I'm so sorry to hear about that. I've sent several of my bags in for repair, all older bags, but none have ever been lost. I'm horrified. Keep your hopes up though. I once had an ipod show up THREE weeks after Fed MESS said it had been delivered. So I'll cross my fingers that your bag will turn up.

sprinkles · Jul 11th, 2007, 07:45 PM

Ugh! I hate hearing fedex stories, especially when it's out of Coach's hands :(

dollll · Jul 11th, 2007, 07:51 PM

Thanks for the sympathetic ears. I forgot to mention one minor detail...the box of 11 repairs never even made it to Jacksonville. It got "lost" at the fedex plant and fedex has a record of receiving it but that's it. It's gone with the wind. Look how long it took Coach to let me know!

shoppy · Jul 11th, 2007, 08:02 PM

I'm so sorry that happened!

knuttybar · Jul 11th, 2007, 08:27 PM

OY...some fedex guy's girlfriend is having a field day! (I hope that isn't what happened, but you never know!)

So sorry to hear that. How frustrating. What are you going to get to replace it?

dollll · Jul 11th, 2007, 08:48 PM

I'm waiting to see if anything else new comes out in the legacy line in whiskey. I love the color and the leather is so yummy. I told my SA that I wasn't crazy about the new legacy line...so we shall see!

JB Bags · Jul 11th, 2007, 09:07 PM

I feel your pain..."she" (Leg. sh. bag in whiskey) is the only bag I've ever purchased a literal "back-up" for (same style and color)...I've now done multiple colors (Ali and Leg. Sh.) of a particular style, but I knew I NEVER wanted to be without this bag. Coach was sold out so I tracked one down thru Nordstrom's online help who put me into contact with a lovely SA who tracked one down in NJ for me (I'm in CA). Hope you find a whiskey in your future!

Stophle · Jul 11th, 2007, 09:08 PM

You poor thing! I would absolutely cry if that happened to me.

I'm glad to hear that Coach gave you a full credit even though it wasn't their fault, but it sucks that you can't find that bag anymore.

graberg · Jul 11th, 2007, 09:13 PM

So very sorry to hear your story! I'd be furious too. Have you check all other department stores like Dillards, Macy's, Nordstroms? You might get lucky and find one still on the shelf.

lvdreamer · Jul 11th, 2007, 09:34 PM

I'm so sorry that this happened to you! I hope that you can find another bag (or maybe even the same bag) that you love just as much!

Kansashalo · Jul 11th, 2007, 09:37 PM

Oh man! Well I do hope the bag shows up eventually.

Taralindsey · Jul 12th, 2007, 12:11 AM

Dollll,

I was at my Dillard's the other day and I spyed 2 legacy shoulder bags. I didn't take I good look, but there was a white one and a brown color one.. could be whiskey or it could have been brown. Wouldn't hurt for you to find out. Its the dillard's at the willowbrook mall in Houston, TX. phone number is
281-890-9200.

Good luck! I hope you find one.

coachgrl · Jul 12th, 2007, 03:16 AM

Oh so SORRY to hear of your loss. I hope that you can find one through one of the resources that have been mentioned so far.

Also, do you have an outlet nearby? If so, call them, speak to the manager and ask them to put you on their client track incase one shows up. You need to put multiple 'feelers' out there to try to track one down. Also, search by the style number (10328) on eBay. There are a lot of reputable sellers out there, you might get lucky. You can have your eBay search send you an email, daily, when it finds a match.

If you cannot locate one, check out the Legacy Leigh bag(11128), the dimensions are similar. The COACH store in Annapolis, Maryland (410-266-8767) has a gorgeous one in Whiskey on display. It was returned, but there is nothing wrong with it. I am VERY picky, and I would buy this particular bag in a heartbeat! Or you can order it from COACH JAX.

Good luck replacing your bag, I hope you're able to find something that makes your heart beat fast!

coachgrl

kstyle · Jul 12th, 2007, 10:59 AM

I'm so sorry Dollll, maybe your bag will turn up at some point. I hope that you'll find a new bag to love.

Jul 11th, 2007, 07:31 PM	#1
dollll Member	My Poor Whiskey Legacy Bag My whiskey legacy shoulder bag had some stitches that were loose on the inside strap (where the strap end meets the bag). I took it to my friendly Coach boutique for repair on May 8. The store manager waived the shipping and was admiring how well I took care of the bag. She said it would take about 6 weeks. Okay, I can wait. I get a phone call this past Saturday from an SA who left a message that she wants to speak to me about my Legacy bag. I call her back and she tells me that my bag was lost. I ask her how in the world that happened. She told me that Fedex lost the whole box of Coach repairs (11 bags to be exact). I bought this bag during the PCE and it was one of the last ones in the country. She gave me a full credit for the bag....but...I want my bag back!!! Now it's floating around somewhere (maybe even show up on eBay who knows) and I want to cry. So what I really need here is some sympathy. Thanks for listening and letting me rant. Michelle

Jul 11th, 2007, 07:40 PM	#2
queenmab Reach for the sun Location: Rainyville	Re: My Poor Whiskey Legacy Bag That is absolutely TRAGIC! I'm so sorry to hear about that. I've sent several of my bags in for repair, all older bags, but none have ever been lost. I'm horrified. Keep your hopes up though. I once had an ipod show up THREE weeks after Fed MESS said it had been delivered. So I'll cross my fingers that your bag will turn up. __________________

Jul 11th, 2007, 07:45 PM	#3
sprinkles professional enabler	Re: My Poor Whiskey Legacy Bag Ugh! I hate hearing fedex stories, especially when it's out of Coach's hands :( __________________

Jul 11th, 2007, 07:51 PM	#4
dollll Member	Re: My Poor Whiskey Legacy Bag Thanks for the sympathetic ears. I forgot to mention one minor detail...the box of 11 repairs never even made it to Jacksonville. It got "lost" at the fedex plant and fedex has a record of receiving it but that's it. It's gone with the wind. Look how long it took Coach to let me know!

Jul 11th, 2007, 08:02 PM	#5
shoppy Waiting4barresults! Location: Michigan	Re: My Poor Whiskey Legacy Bag I'm so sorry that happened! __________________ On a bar indefinitely....saving for my down payment!!!!

Jul 11th, 2007, 08:27 PM	#6
knuttybar Bullys are my Buddys Location: Oh so bitten by the LV Bug!	Re: My Poor Whiskey Legacy Bag OY...some fedex guy's girlfriend is having a field day! (I hope that isn't what happened, but you never know!) So sorry to hear that. How frustrating. What are you going to get to replace it?

Jul 11th, 2007, 08:48 PM	#7
dollll Member	Re: My Poor Whiskey Legacy Bag I'm waiting to see if anything else new comes out in the legacy line in whiskey. I love the color and the leather is so yummy. I told my SA that I wasn't crazy about the new legacy line...so we shall see!

Jul 11th, 2007, 09:07 PM	#8
JB Bags Member Location: California	Re: My Poor Whiskey Legacy Bag *I feel your pain*..."she" (Leg. sh. bag in whiskey) is the only bag I've ever purchased a literal "back-up" for (same style and color)...I've now done multiple colors (Ali and Leg. Sh.) of a particular style, but I knew I NEVER wanted to be without this bag. Coach was sold out so I tracked one down thru Nordstrom's online help who put me into contact with a lovely SA who tracked one down in NJ for me (I'm in CA). Hope you find a whiskey in your future!

Jul 11th, 2007, 09:08 PM	#9
Stophle Loyal Browncoat Location: Texas	Re: My Poor Whiskey Legacy Bag You poor thing! I would absolutely cry if that happened to me. I'm glad to hear that Coach gave you a full credit even though it wasn't their fault, but it sucks that you can't find that bag anymore. __________________ Wishlist: Chanel icon pearl necklace, Chanel timeless pearl necklace, Chanel 227 or 228 Reissue (any color), Chanel black PNY wallet, Chanel Black Caviar GST w/silver hw (waiting for it), Green Fendi Spy, Bottega Venetta knot clutch and large Veneta, and White Prada Fairy Bag (in my dreams..)

Jul 11th, 2007, 09:13 PM	#10
graberg Member	Re: My Poor Whiskey Legacy Bag So very sorry to hear your story! I'd be furious too. Have you check all other department stores like Dillards, Macy's, Nordstroms? You might get lucky and find one still on the shelf.

Jul 11th, 2007, 09:34 PM	#11
lvdreamer Purse-uing Happiness Location: Central California	Re: My Poor Whiskey Legacy Bag I'm so sorry that this happened to you! I hope that you can find another bag (or maybe even the same bag) that you love just as much! __________________ "Nothing is impossible. Some things are just less likely than others." -- Jonathan Winters

Jul 11th, 2007, 09:37 PM	#12
Kansashalo Michelangelo's muse Location: take a guess...	Re: My Poor Whiskey Legacy Bag Oh man! Well I do hope the bag shows up eventually. __________________

Jul 12th, 2007, 12:11 AM	#13
Taralindsey Ready to Lose Location: TX	Re: My Poor Whiskey Legacy Bag Dollll, I was at my Dillard's the other day and I spyed 2 legacy shoulder bags. I didn't take I good look, but there was a white one and a brown color one.. could be whiskey or it could have been brown. Wouldn't hurt for you to find out. Its the dillard's at the willowbrook mall in Houston, TX. phone number is 281-890-9200. Good luck! I hope you find one. __________________

Jul 12th, 2007, 03:16 AM	#14
coachgrl Member Location: Earth	Re: My Poor Whiskey Legacy Bag Oh so SORRY to hear of your loss. I hope that you can find one through one of the resources that have been mentioned so far. Also, do you have an outlet nearby? If so, call them, speak to the manager and ask them to put you on their client track incase one shows up. You need to put multiple 'feelers' out there to try to track one down. Also, search by the style number (10328) on eBay. There are a lot of reputable sellers out there, you might get lucky. You can have your eBay search send you an email, daily, when it finds a match. If you cannot locate one, check out the Legacy Leigh bag(11128), the dimensions are similar. The COACH store in Annapolis, Maryland (410-266-8767) has a gorgeous one in Whiskey on display. It was returned, but there is nothing wrong with it. I am VERY picky, and I would buy this particular bag in a heartbeat! Or you can order it from COACH JAX. Good luck replacing your bag, I hope you're able to find something that makes your heart beat fast! coachgrl

Jul 12th, 2007, 10:59 AM	#15
kstyle Member	Re: My Poor Whiskey Legacy Bag I'm so sorry Dollll, maybe your bag will turn up at some point. I hope that you'll find a new bag to love.