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Old Jul 25th, 2008, 07:14 PM   #1
more coach please
 
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Location: Phoenix
Talking Great boutique experience today

I had the best Coach day today here's why:

I've been trying to convince myself that the pleated satchel I bought during june PCE was for me, but I just couldn't do it. The straps wouldn't stay and it just didn't fit me right and give me that in love feeling. After modeling it a million times infront of my mirror, I decided it must go back. So I read that someone has ordered my ideal bag, the black Carly with nickel hardware . It was a sign...not only was I taking back my satchel, the new floorset is out AND I have today off!! Tell me the stars aren't aligned for me today. Anyway, so I go to do the exchange and I have to give the SA the style number cuz she didn't even know it was available, which was fine. So I give her my receipt which shows I bought the satchel on PCE for $343. I gave her my license and debit card for the exchange cuz the Carley is $398. WELL.. here's the kicker... I have a credit of $61. I said "But.." and she goes "It's ok" Can you believe that!! She credited the full amount of the satchel!! I guess I can't complain that I didn't get a $50 off coupon, which I definitely would have used on this bag. So now I have a $61 credit burning a hole in my pocket, I'm sure it won't last the weekend.
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THE "THINK I NEED" LIST:
Lindsay in grey
Leah embossed patent wristlet in pink
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Old Jul 25th, 2008, 07:19 PM   #2
TnC
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Congrats! I love when we experience awesome customer service! I can't wait to see pics!
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Old Jul 25th, 2008, 07:22 PM   #3
Blessings all around
 
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Congrats! It's nice when things like that happen!
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Old Jul 25th, 2008, 07:34 PM   #4
more coach please
 
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Location: Phoenix
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So now I'm afraid to leave the house, what if I used all my good luck? I also went to get my daughter some new clothes since she is growing so fast, she just turned 1. The Children's Place was having a sale of 50% already marked down items, plus I had a 15% off coupon. I got 3 bottoms and 6 tops for $25!
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THE "THINK I NEED" LIST:
Lindsay in grey
Leah embossed patent wristlet in pink
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Old Jul 25th, 2008, 07:39 PM   #5
Blessings all around
 
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Heh heh--just don't question it! These blessings are happening to you for a reason so enjoy it!

Quote:
Originally Posted by mlangland View Post
So now I'm afraid to leave the house, what if I used all my good luck? I also went to get my daughter some new clothes since she is growing so fast, she just turned 1. The Children's Place was having a sale of 50% already marked down items, plus I had a 15% off coupon. I got 3 bottoms and 6 tops for $25!
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Old Jul 25th, 2008, 09:01 PM   #6
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Location: The Big Apple!
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You should hurry and play the lottery.

That was great customer service.
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Old Jul 25th, 2008, 09:14 PM   #7
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You are one lucky girl. Congrats.
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Old Jul 25th, 2008, 09:25 PM   #8
spideymommy
 
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Location: Singapore
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Quote:
Originally Posted by hlchen View Post
You should hurry and play the lottery.

That was great customer service.
i agree with hl!

ps. you can get some of the new keyfobs with that credit! that fox is really cute!
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hunting:
rose legacy wristlet

pond legacy wallet
ladybug kisslock purse

please PM me if you see them!



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Old Jul 25th, 2008, 09:51 PM   #9
Drooling over.....
 
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Location: Virginia
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Um you should go buy a lottery ticket! lol days like that don't happen often!!
awesome!
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Old Jul 25th, 2008, 09:58 PM   #10
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Congrats on both your new bag and your great shopping day!!
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Old Jul 26th, 2008, 01:58 AM   #11
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Wow! That's awesome! Congrats and I hope you love the Carly!
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Old Jul 26th, 2008, 02:26 AM   #12
coach lovin' hippie
 
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Location: NJ
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lol. maybe you'll have a good luck weekend! that would be cool :)
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