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Old Oct 3rd, 2008, 09:59 PM   #16
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I know! I was fully expecting to get a crappy brass one and when I opened the envelope and saw the pond, I was THRILLED!
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Old Oct 3rd, 2008, 11:02 PM   #17
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That's awesome! I called to get a replacement one for whiskey shoulder bag and they sent me a metal one. Now that stumped me b/c they were currently selling the exact same bag I needed a replacement for! I can't believe you got a tag from a bag they haven't made in a long time!
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Old Oct 3rd, 2008, 11:18 PM   #18
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congrats!! always great to hear about good customer service
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