coach needs new shipping company!!!

kattykay · Jul 29th, 2008, 04:54 PM

fed-ex left my $400 purse just sitting outside! wtf?? anyone who drives by could have see that sitting on my doorstep and pulled up and had a brand new pleated ergo satchel(whill ill post pics of in a minute). i cant stand fed-ex first they gave me that hole not due for delivery thing, now this i really think coach should change to ups, or usps

TnC · Jul 29th, 2008, 04:57 PM

i'm with you! i hate fed-ex too. Even when i tell the boutique i want signature confirmation fed-ex still leaves it in front of my door! I get so irritated cause someone can just snatch it. i like ups.

SuperMom2 · Jul 29th, 2008, 05:00 PM

I agree they have done the same thing to me. Even claimed my address did not exist one time and then refused to let me come and pick up the package when it was back at the station. I had to wait until the next day. The address was correct the driver for some reason couldn't find it. Which was strange because I have gotten stuff from Fedex before and it was the same driver.

90046 · Jul 29th, 2008, 06:04 PM

It's in a plain box, right?
When I've received things (hopefully today as well, when I'm home) it's never been obvious that the item was from COACH. I think a lot of boxes would get "lost" in the mail if that was the case!

I'm used to having deliveries dropped on the porch.
Thankfully, my neighbors are all honest and we haven't (yet?) experienced any thefts.

kkiimm · Jul 29th, 2008, 06:14 PM

actually UPS and DHL do this to me also.. USPS does too unless there's a signature required.

when i got my tattersall scarf though, i said i didn't want signature required but they made it so that i would have to sign. go figure.

LipGlossQueen · Jul 29th, 2008, 07:19 PM

I agree. My Zoe was sitting in the local fedex facility(15 minutes away) for 24 hours. It does have a package label that says Coach, so if someone were to look at it, they would know its from Coach. I was so upset, here's my $500.00 bag, sitting around for 24 hours. Thanks Goodness I was home to accept delivery. I don't think anyone would take it, but you never know.

coachfreak · Jul 29th, 2008, 07:28 PM

Quote:

Originally Posted by 90046

It's in a plain box, right?
When I've received things (hopefully today as well, when I'm home) it's never been obvious that the item was from COACH. I think a lot of boxes would get "lost" in the mail if that was the case!

I'm used to having deliveries dropped on the porch.
Thankfully, my neighbors are all honest and we haven't (yet?) experienced any thefts.

No, it says COach.com on the label which they look at when they scan it for delivery.

I too have had the stupid "signature required" on the d*mn box and they left it.

I live around the corner from FedEx so it isn't too difficult for me to go get it at the end of the day, but I have just decided that if the package is ever stolen (after being left on the porch) Coach or FedEx will be responsible, NOT ME.

TnC · Jul 29th, 2008, 07:53 PM

Yup, i agree. If it does get stolen it'll be fed-ex fault. I like UPS cause they leave it in my porch which is covered and no one will be able to see my package. But Fed-ex leaves it in the front of my door where everyone can see it.

sinniebunnie · Jul 29th, 2008, 07:55 PM

hmm.. my ups guy leaves stuff at the back gate around the side of my house.. it pays to have a nice relationship with your delivery people.. offer them water.. leave a note.. etc

shy*violet · Jul 29th, 2008, 07:59 PM

That's so weird.

Maybe this is because I live in an apt, but Fedex NEVER leaves boxes here. They don't even leave them at the office like UPS/DHL does.

I have to go pick it up at the station if I miss Fedex Man

Suzzeee · Jul 29th, 2008, 10:11 PM

I've had all the carriers just leave boxes even when a signature is required - I think they are all way too rushed these days. I did have a panicked UPS person come running back up after she'd left a Balenciaga bag on my doorstep one day saying she had to get a signature. Bal NY always requires a signature and I'm pretty sure if a carrier just leaves the package when there is a sig required, they would be liable. If no sig required, I'm not so sure, but whoever you buy the item from is responsible for actually getting it to you.

lodilove · Jul 29th, 2008, 10:34 PM

I have a long driveway with an electric gate and my fedex man always leaves the package OUTSIDE the gate, right by the street, ugh! My UPS and USPS are great, though and always slip the packages over the gate, so at least they are safe in my yard.

Rachelsea · Jul 29th, 2008, 10:50 PM

My husband works for DHL so I'm gonna chime in here. I've gotta stand up for these guys (and girls!). They are just doing their job.

Consider leaving a note saying something like, "I will be home after 2pm", or "Please DO NOT leave package unless I am here to sign for it." Or better yet, if you request a signature for drop-off, make sure you are at home. The driver doesnt have time to come back to your house 2 or 3 times in the day to see if you are home for the signature, so I think sometimes they figure you'd rather have your package waiting at your doorstep than a note saying "Sorry we missed you." By leaving a note for the delivery person, you can let he or she know exactly what you want.

If the drivers themselves were to steal packages on their routes or in the warehouse, they'd be out of their job. For the most part, they are honest, hard working people like you and me. And if they did want to steal packages, there are things of MUCH more value than a $500 purse that pass through their hands.

Lastly, if you are that unhappy with fedex delivery, arrange to pick up your package at the Coach boutique, or at the fedex facility near your home.

I'm just trying to offer a different perspective.

kattykay · Jul 29th, 2008, 11:41 PM

my father works for ups so i know about the shipping companies, if we ever have something shipped ups to our house they will go to the neighbors if we arent home.

jen6292 · Jul 29th, 2008, 11:45 PM

Yeah that has happened to me with my Leigh. Luckily I saw him walking away, the guys didn't even knock on the door.

Jul 29th, 2008, 04:54 PM	#1
kattykay Sofa King Banned Location: new jersey	coach needs new shipping company!!! fed-ex left my $400 purse just sitting outside! wtf?? anyone who drives by could have see that sitting on my doorstep and pulled up and had a brand new pleated ergo satchel(whill ill post pics of in a minute). i cant stand fed-ex first they gave me that hole not due for delivery thing, now this i really think coach should change to ups, or usps

Jul 29th, 2008, 04:57 PM	#2
TnC ♥ ♡ ♥ ♡ ♥	i'm with you! i hate fed-ex too. Even when i tell the boutique i want signature confirmation fed-ex still leaves it in front of my door! I get so irritated cause someone can just snatch it. i like ups. __________________ ♥♥HAPPY THANKSGIVING♥♥

Jul 29th, 2008, 05:00 PM	#3
SuperMom2 SAHM of 2 Location: MA	I agree they have done the same thing to me. Even claimed my address did not exist one time and then refused to let me come and pick up the package when it was back at the station. I had to wait until the next day. The address was correct the driver for some reason couldn't find it. Which was strange because I have gotten stuff from Fedex before and it was the same driver. Last edited by SuperMom2; Jul 29th, 2008 at 05:03 PM. Reason: spelling

Jul 29th, 2008, 06:14 PM	#5
kkiimm Addict! ♥ Location: Houston, TX	actually UPS and DHL do this to me also.. USPS does too unless there's a signature required. when i got my tattersall scarf though, i said i didn't want signature required but they made it so that i would have to sign. go figure. __________________ my avatar was made by lefury on livejournal. this signature was made by me.

Jul 29th, 2008, 07:53 PM	#8
TnC ♥ ♡ ♥ ♡ ♥	Yup, i agree. If it does get stolen it'll be fed-ex fault. I like UPS cause they leave it in my porch which is covered and no one will be able to see my package. But Fed-ex leaves it in the front of my door where everyone can see it. __________________ ♥♥HAPPY THANKSGIVING♥♥

Jul 29th, 2008, 06:04 PM	#4
90046 Member	It's in a plain box, right? When I've received things (hopefully today as well, when I'm home) it's never been obvious that the item was from COACH. I think a lot of boxes would get "lost" in the mail if that was the case! I'm used to having deliveries dropped on the porch. Thankfully, my neighbors are all honest and we haven't (yet?) experienced any thefts.

Jul 29th, 2008, 07:19 PM	#6
LipGlossQueen Member	I agree. My Zoe was sitting in the local fedex facility(15 minutes away) for 24 hours. It does have a package label that says Coach, so if someone were to look at it, they would know its from Coach. I was so upset, here's my $500.00 bag, sitting around for 24 hours. Thanks Goodness I was home to accept delivery. I don't think anyone would take it, but you never know.

Jul 29th, 2008, 07:55 PM	#9
sinniebunnie Neurotic 4 Alignment Location: bay area, ca	hmm.. my ups guy leaves stuff at the back gate around the side of my house.. it pays to have a nice relationship with your delivery people.. offer them water.. leave a note.. etc __________________

Jul 29th, 2008, 07:59 PM	#10
shy*violet I heart PINK! Location: texas	That's so weird. Maybe this is because I live in an apt, but Fedex NEVER leaves boxes here. They don't even leave them at the office like UPS/DHL does. I have to go pick it up at the station if I miss Fedex Man __________________ My wishlist: * Signature Stripe Tote in Gunmetal? * Ergo Pleated Satchel in BLACK PATENT!!! present company included

Jul 29th, 2008, 10:11 PM	#11
Suzzeee Proud Belenista Location: California	I've had all the carriers just leave boxes even when a signature is required - I think they are all way too rushed these days. I did have a panicked UPS person come running back up after she'd left a Balenciaga bag on my doorstep one day saying she had to get a signature. Bal NY always requires a signature and I'm pretty sure if a carrier just leaves the package when there is a sig required, they would be liable. If no sig required, I'm not so sure, but whoever you buy the item from is responsible for actually getting it to you. __________________ Wish List Sapin Bal Day, BE's new Hobo 2 in Navy, BE TMA in Petrol (ordered), RM Studded Devote Tote in Almond (on pre-order), Ignes Francis in Raspberry (ordered)

Jul 29th, 2008, 10:34 PM	#12
lodilove Some Day...	I have a long driveway with an electric gate and my fedex man always leaves the package OUTSIDE the gate, right by the street, ugh! My UPS and USPS are great, though and always slip the packages over the gate, so at least they are safe in my yard. __________________ ADDICTED TO LEGACY

Jul 29th, 2008, 10:50 PM	#13
Rachelsea Coachie Monster Location: CT	My husband works for DHL so I'm gonna chime in here. I've gotta stand up for these guys (and girls!). They are just doing their job. Consider leaving a note saying something like, "I will be home after 2pm", or "Please DO NOT leave package unless I am here to sign for it." Or better yet, if you request a signature for drop-off, make sure you are at home. The driver doesnt have time to come back to your house 2 or 3 times in the day to see if you are home for the signature, so I think sometimes they figure you'd rather have your package waiting at your doorstep than a note saying "Sorry we missed you." By leaving a note for the delivery person, you can let he or she know exactly what you want. If the drivers themselves were to steal packages on their routes or in the warehouse, they'd be out of their job. For the most part, they are honest, hard working people like you and me. And if they did want to steal packages, there are things of MUCH more value than a $500 purse that pass through their hands. Lastly, if you are that unhappy with fedex delivery, arrange to pick up your package at the Coach boutique, or at the fedex facility near your home. I'm just trying to offer a different perspective.

Jul 29th, 2008, 11:41 PM	#14
kattykay Sofa King Banned Location: new jersey	my father works for ups so i know about the shipping companies, if we ever have something shipped ups to our house they will go to the neighbors if we arent home.

Jul 29th, 2008, 11:45 PM	#15
jen6292 Member Location: OR	Yeah that has happened to me with my Leigh. Luckily I saw him walking away, the guys didn't even knock on the door. __________________