[metroelle]

hi guys,

my mom recently got an ergo hobo from dillards for as a late bday present for me, she forgot that i mentioned i didnt like the hobo, but a tote. i wanted to exchange it for the leather tote and pay the difference. but there's no dillards in my vicinity, i was wondering if i could exchange it at a boutique? or should i just ship it back to my mom and have her just return it at dillards? it hasnt been used it, still has tags and stuff. thanks soo much!

[bag-mania]

I would think the ethical thing to do would be to exchange it through Dillard's since it was purchased there and the Coach store didn't get the sale.

However, I have heard that Coach has taken exchanges without receipt as long as the item is new and the tags are still attached.

[cherll]

which ergo is it? is it one of the ones that are currently on clearance at dillards? without a receipt, the coach store may let you return it at the lowest price it was sold at.

[metroelle]

it's a sig stripe one. i dont know if it was bought during clearance, she bought it last week? either way, i don't want to return it and get money back, i just want to exchange it for a large tote and pay the difference.
thanks for your help ladies, i'll just go tomorrow to the boutique and explain to the SA!

[cherll]

hmm.. signature stripe ergo? never seen it..

[metroelle]

haha oops.. i've been thinking and typing "sig stripe" all day trying to eBay a tote that it came as reflex. i meant the sig ergo.

[cherll]

ahh.. i see what colors?

[kphillips]

Doesn't Dillard's put the yellow return stickers on their tags? If so, I doubt the Coach boutique would exchange it since it was obviously not purchased there. Just my guess...