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Old Mar 30th, 2008, 11:34 AM   #1
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Default Exchange through mail

can you exchange something you ordered from coach.com through the mail for something else? do you have to pay for shipping...etc..???
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Old Mar 30th, 2008, 12:44 PM   #2
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Location: Pacific Northwest
Default Re: Exchange through mail

You can absolutely exchange by mail. You will have to pay postage however. I don't have a Coach boutique near me, but I have bought from one about 6 hours away in another state! I sent my exchange to that boutique and they sent me what I wanted since they had it in the store.
Quicker than JAX and they are always so helpful. I don't do delayed gratification very well so I had my replacement within the week!
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