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baglici0us · Jul 27th, 2009, 06:23 AM

Oh, and also, Robby Ingham at MLC centre is closing down. The whole store is 50-75% off. They have some SEE by Chloe bags going for about $400. And one beige patent chloe tote thats gorgeous going for $880 after 50% off. I'm not sure what the style is but its like a shopper bag.

Jaime · Jul 27th, 2009, 06:25 AM

I *always* wanted the pink berry paddy but I think I am all paddy'd out now. I dont really use them anymore and I just bought 2 new bags - no, I am determined to stay away!!!!

pukasonqo · Jul 27th, 2009, 06:26 AM

thank you! will rush to DJs on the weekend to check the wallets!

baglici0us · Jul 27th, 2009, 06:52 AM

Here's what the sale wallets look like:

I had such a tough time deciding which colour.. but ended up picking plain old black- so it'll match all my bags :)

Jaime · Aug 11th, 2009, 03:29 AM

Hope someone can help me, I bought a chloe bag from NAP and I paid the duties and taxes on it through checkout. I am returning the bag, will I get the whole amount credited back minus shipping? Or do I lose the taxes/duties as well?
Thanks!

qwerty234 · Aug 11th, 2009, 07:38 AM

Originally Posted by Jaime

Hope someone can help me, I bought a chloe bag from NAP and I paid the duties and taxes on it through checkout. I am returning the bag, will I get the whole amount credited back minus shipping? Or do I lose the taxes/duties as well?
Thanks!

hey Jamie, you'll have to contact customs to claim the duties and taxes back.

I found this on the NAP website - I was thinking about returning a recent purchase so read up on it a bit! Kept it in the end

Receiving a refund

Your refund will either be credited to the original purchaser's credit card or NET-A-PORTER account and will exclude shipping costs (with the exception of faulty items) which we deduct to cover the cost of our collection service.
If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through NET-A-PORTER. However, you may be able to recover these by contacting your local customs bureau directly.

Try calling customs and see if they have a form online you can fill out to get the taxes/duties back and what you need to do. They've always been helpful and knowledgeable when I called. Hope that helps!

Jaime · Aug 11th, 2009, 04:23 PM

Thanks for that I will give them a call today
With the service NAP provide Im surprised they dont refund this and get it back at their end. I really dont want to end up keeping the item over it though so hopefully its a quick and easy procedure. Ill remember not to buy anything requiring customs fees in the future! I didnt even think about if I was to return it. Its my first (and last) full priced purchase from them I normally wait for the sales!!

Thanks heaps for your help qwerty.

Jaime · Aug 11th, 2009, 06:33 PM

Well for anyone else wanting to know the fees are not refundable. DEFINITELY learnt my lesson and won't risk importing anything over $1000 again. I can't say I'm surprised that the govt keeps the money though. I have not imported anything so expensive before though so I just assumed I would get back the money I paid minus shipping if I didn't keep the item.

qwerty234 · Aug 11th, 2009, 08:16 PM

Originally Posted by Jaime

Well for anyone else wanting to know the fees are not refundable. DEFINITELY learnt my lesson and won't risk importing anything over $1000 again. I can't say I'm surprised that the govt keeps the money though. I have not imported anything so expensive before though so I just assumed I would get back the money I paid minus shipping if I didn't keep the item.

Oh wow, really? What a shame! But if you're returning the item you aren't keeping it so why does the government make you still pay taxes on it? You don't have anything to pay taxes on, KWIM?

I feel so sorry for you

Hope the customs fees weren't too much but they usually are!

I know we are not meant to discuss buying or selling, but as I don't know what you bought it may be safe to say to you that maybe you should look into re-selling it on ebay/bonanzle to try re-coup more money back? At least that way you might have a chance of making more money back than you would with returning.

Jaime · Aug 11th, 2009, 09:48 PM

It was $200. I considered trying to sell but I'm still going to lose around that in eBay & paypal fees and I'd have to sell for less than I bought it for to start with, I really don't think it would sell!! Looked 100% better in the pic! Oh well big lesson and won't do it again!!! (my cc will be happy!)
I am going to persist with trying to get the fee refunded but don't think I will have much luck. I honestly thought it would be refundable, it only makes sense that it would be if the item was being returned.

casper7 · Aug 12th, 2009, 02:10 AM

jaime, if u ask nap nicely they will give you a credit for shipping. (Its worth a try, it worked for me)

Jaime · Aug 12th, 2009, 02:14 AM

Shipping I dont mind, that was only $40 which I was happy to pay if the item didnt work out, but the customs was GBP108 which comes to about $215! That I mind. Anyway I have just had an email back from customs and they sound like theyre going to help me. I am not getting my hopes up but its a start. They have asked for the tracking numbers of the item (coming here and going back) plus invoices etc to show the amount paid. So hopefully they will make an exception this once!
If I get no luck with the customs I might try NAP and see if they will be nice and credit the shipping since I lost so much on taxes.

Jaime · Aug 12th, 2009, 05:30 AM

I have received further info from NAP to help prove what was paid so hopefully I can get something back. The Duties were GBP35 and the GST was GBP73.50. Even if I can just get the GST back it would be good. We pay GST here and if we return something we get the whole amount back so I cant see why I should still pay GST on an item that is returned just like I would be refunded GST along with the item purchase when I return something within Australia. I think I should be able to recoup something just by arguing that point.

Mishk · Sep 6th, 2009, 04:40 AM

Hi Girls!! I was in Melbourne David Jones yesterday and they have an amazing range of new Chloe bags in store!! I fell in love with about 5 of them instantly. Now, just to wait for them to go on sale :P

Jaime · Sep 6th, 2009, 05:04 AM

I saw some nice ones in Sydney DJs on Sat. I agree on waiting though. If they never went on sale I'd have bought one but they have 50% off so often I decided to wait and went and bought a Chanel I've always wanted instead. Chloe can be bought so much cheaper online and on sale that I can't bring myself to pay full price now.

Jul 27th, 2009, 06:25 AM	#107
Jaime Member Joined: Jul 2006 Posts: 567	I always wanted the pink berry paddy but I think I am all paddy'd out now. I dont really use them anymore and I just bought 2 new bags - no, I am determined to stay away!!!!
Jaime Member Joined: Jul 2006 Posts: 567	__________________ Officially BANNED (again) for a whole year (from 21st October 2009)

Jul 27th, 2009, 06:26 AM	#108
pukasonqo goddess of suburbia Joined: Dec 2006 Location: 0z Posts: 2,895	thank you! will rush to DJs on the weekend to check the wallets!
	__________________ it is not my only addiction.but it is the one of which i am most fond... (and now, for real, on a handbag buying ban with my ban buddie!)

Aug 11th, 2009, 03:29 AM	#110
Jaime Member Joined: Jul 2006 Posts: 567	Hope someone can help me, I bought a chloe bag from NAP and I paid the duties and taxes on it through checkout. I am returning the bag, will I get the whole amount credited back minus shipping? Or do I lose the taxes/duties as well? Thanks!
Jaime Member Joined: Jul 2006 Posts: 567	__________________ Officially BANNED (again) for a whole year (from 21st October 2009)

Aug 11th, 2009, 04:23 PM	#112
Jaime Member Joined: Jul 2006 Posts: 567	Thanks for that I will give them a call today With the service NAP provide Im surprised they dont refund this and get it back at their end. I really dont want to end up keeping the item over it though so hopefully its a quick and easy procedure. Ill remember not to buy anything requiring customs fees in the future! I didnt even think about if I was to return it. Its my first (and last) full priced purchase from them I normally wait for the sales!! Thanks heaps for your help qwerty.
Jaime Member Joined: Jul 2006 Posts: 567	__________________ Officially BANNED (again) for a whole year (from 21st October 2009)

Aug 11th, 2009, 06:33 PM	#113
Jaime Member Joined: Jul 2006 Posts: 567	Well for anyone else wanting to know the fees are not refundable. DEFINITELY learnt my lesson and won't risk importing anything over $1000 again. I can't say I'm surprised that the govt keeps the money though. I have not imported anything so expensive before though so I just assumed I would get back the money I paid minus shipping if I didn't keep the item.
Jaime Member Joined: Jul 2006 Posts: 567	__________________ Officially BANNED (again) for a whole year (from 21st October 2009)

Jul 27th, 2009, 06:23 AM	#106
baglici0us Member Joined: Jan 2009 Location: Australia Posts: 174	Oh, and also, Robby Ingham at MLC centre is closing down. The whole store is 50-75% off. They have some SEE by Chloe bags going for about $400. And one beige patent chloe tote thats gorgeous going for $880 after 50% off. I'm not sure what the style is but its like a shopper bag.

Jul 27th, 2009, 06:52 AM	#109
baglici0us Member Joined: Jan 2009 Location: Australia Posts: 174	Here's what the sale wallets look like: I had such a tough time deciding which colour.. but ended up picking plain old black- so it'll match all my bags :)

Aug 11th, 2009, 09:48 PM	#115
Jaime Member Joined: Jul 2006 Posts: 567	It was $200. I considered trying to sell but I'm still going to lose around that in eBay & paypal fees and I'd have to sell for less than I bought it for to start with, I really don't think it would sell!! Looked 100% better in the pic! Oh well big lesson and won't do it again!!! (my cc will be happy!) I am going to persist with trying to get the fee refunded but don't think I will have much luck. I honestly thought it would be refundable, it only makes sense that it would be if the item was being returned.
Jaime Member Joined: Jul 2006 Posts: 567	__________________ Officially BANNED (again) for a whole year (from 21st October 2009)

Aug 12th, 2009, 02:10 AM	#116
casper7 Member Joined: May 2007 Location: Australia Posts: 1,278	jaime, if u ask nap nicely they will give you a credit for shipping. (Its worth a try, it worked for me)

Aug 12th, 2009, 02:14 AM	#117
Jaime Member Joined: Jul 2006 Posts: 567	Shipping I dont mind, that was only $40 which I was happy to pay if the item didnt work out, but the customs was GBP108 which comes to about $215! That I mind. Anyway I have just had an email back from customs and they sound like theyre going to help me. I am not getting my hopes up but its a start. They have asked for the tracking numbers of the item (coming here and going back) plus invoices etc to show the amount paid. So hopefully they will make an exception this once! If I get no luck with the customs I might try NAP and see if they will be nice and credit the shipping since I lost so much on taxes.
Jaime Member Joined: Jul 2006 Posts: 567	__________________ Officially BANNED (again) for a whole year (from 21st October 2009)

Aug 12th, 2009, 05:30 AM	#118
Jaime Member Joined: Jul 2006 Posts: 567	I have received further info from NAP to help prove what was paid so hopefully I can get something back. The Duties were GBP35 and the GST was GBP73.50. Even if I can just get the GST back it would be good. We pay GST here and if we return something we get the whole amount back so I cant see why I should still pay GST on an item that is returned just like I would be refunded GST along with the item purchase when I return something within Australia. I think I should be able to recoup something just by arguing that point.
Jaime Member Joined: Jul 2006 Posts: 567	__________________ Officially BANNED (again) for a whole year (from 21st October 2009)

Sep 6th, 2009, 04:40 AM	#119
Mishk Paddington Lover Joined: Feb 2009 Location: Melbourne, Australia Posts: 19	Hi Girls!! I was in Melbourne David Jones yesterday and they have an amazing range of new Chloe bags in store!! I fell in love with about 5 of them instantly. Now, just to wait for them to go on sale :P

Sep 6th, 2009, 05:04 AM	#120
Jaime Member Joined: Jul 2006 Posts: 567	I saw some nice ones in Sydney DJs on Sat. I agree on waiting though. If they never went on sale I'd have bought one but they have 50% off so often I decided to wait and went and bought a Chanel I've always wanted instead. Chloe can be bought so much cheaper online and on sale that I can't bring myself to pay full price now.
Jaime Member Joined: Jul 2006 Posts: 567	__________________ Officially BANNED (again) for a whole year (from 21st October 2009)

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