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marie_pink · Oct 1st, 2009, 06:24 PM

HI ! everyone I need to know if I would like to fix my necklace (pearl one) because some pearl 's missing on CCs but I am not sure the price for repairing that 's expensive or not.Anyway if someone 's been done before please let me know how much for the repair price in chanel shop .Thank you

jhazn85 · Oct 1st, 2009, 11:24 PM

i'd like to know too. i have a ring that has the little pearls on the CCs and half of them have fallen off!

cooLesThing · Oct 2nd, 2009, 04:11 AM

Can I please chime in as well.... I just found out that the "pearl" beads on my necklace are peeling off in patches :( It's from 07A, will Chanel do re-glaze for a fee? I'm really not looking forward to another 6-8 week wait for them to fix/ replace it and pay a huge fee on top of that. Any suggestions gladly welcome... I'm so sad just looking at it. Going down to the boutique now to check with them, let's see what they have to say :(

sixteencandles · Oct 2nd, 2009, 04:38 AM

I had a pearl necklace that snapped in half and I got a brand new replacement for 70 dollars. Hope this helps!

MIffy27 · Oct 2nd, 2009, 05:12 AM

Depending on when you purchased it, if it's less than 12 months ago and you purchased it from the boutique, repair is...free of charge!

That said, it really depends on the damage. If it's something extraordinary (like my Madam Coco fell off my Coco Moon chain belt completely!!), Chanel repaired it for free even if the 12 month period has already passed!!

No idea how department stores work.

cooLesThing · Oct 2nd, 2009, 10:32 AM

Just got back from the 1 and only Chanel boutique we have in Singapore. The SAs took 1 look at the peeling pearls and said the only solution was to send it back to Paris for repairs (minimum 6 months) and cost to be advised. Previous clients had done that and just to replace 4-5 medium pearls cost a minimum of usd$300 :( And I've got 10 affected pearls! Either that or just "live with it" as it's costume jewellery and there is no guarantee that after replacing it that it won't happen again. Anyway, I took it back home to give serious thought as to whether it's worth all the time and $$$. That aside - I asked if the newer pearl necklaces are of better quality (I just bought the Le Duc long necklace recently) and guess what.... they said it's still made of the same pearls and "sooner-or-later" it will peel as well!! How comforting... lol :(

MIffy27 · Oct 2nd, 2009, 11:22 AM

What???? That's ridiculous!!! I sent in a belt for repair with some missing pearls and Chanel HK repaired it for me free of charge!!

marie_pink · Oct 2nd, 2009, 01:29 PM

Thank you everyone for sharing your experience .Now I am not sure that worth if I will fix it or not because this necklace was bought 2 years ago . Maybe I will go the shop and try to ask how much they charge me for repairing it first and think about it again .

Luccibag · Oct 2nd, 2009, 04:11 PM

Im actually going to be going to Chanel this weekend or next with a few pairs of earrings with missing crystals. Im wondering now if its worth it.

Malinda · Oct 2nd, 2009, 10:51 PM

Let us know what you find out. I've got some missing crystals from a pendant and also a pair of medium CC earrings. I'm going to measure the diameter w/jewelry calipers and search for same size replacement crystals. I'm sure it's going to be hard to find though.

Originally Posted by Luccibag

Im actually going to be going to Chanel this weekend or next with a few pairs of earrings with missing crystals. Im wondering now if its worth it.

diamonds1234 · Oct 3rd, 2009, 07:14 PM

Originally Posted by MIffy27

Depending on when you purchased it, if it's less than 12 months ago and you purchased it from the boutique, repair is...free of charge!

That said, it really depends on the damage. If it's something extraordinary (like my Madam Coco fell off my Coco Moon chain belt completely!!), Chanel repaired it for free even if the 12 month period has already passed!!

No idea how department stores work.

Actually, I think it's not free of charge, even if the thing needed to be repaired is small.
The Chanel lady wouldn't let me know how much I needed to pay.. such a rude woman at the Melbourne boutique.
She told me she won't be able to tell me the price , until after it is repaired..

shopdrop · Nov 2nd, 2009, 10:02 AM

I had my necklace repair estimated of $86. The clasp was broken and it has the CC logo on it. Hasn' had it back yet. It's been 2 months.

e.le · Nov 2nd, 2009, 11:34 AM

I got mine repaired for free at the Calgary boutique here in Canada. The girls there are just too sweet and have the best customer service ever!

jplynch2007 · Nov 2nd, 2009, 11:56 AM

i have had good luck with repairs here in michigan. i have never been charged
and in the past, earrings were just replaced when the pearls fell out. supposedly
chanel has now changed the glue they use and this problem should be less
frequent according to my dsa. also, if you are wearing perfume and the pearls
come in contact with that, they will peel. you have to be very careful with
all pearls, real and fake, to keep them away from perfume on your neck.
hope this helps. plus there is a small jewelry repair shop here in birmingham,
michigan that repairs almost all chanel jewelry at a good price and it only
takes about a week.
good luck ladies....
best regards.

Luccibag · Nov 2nd, 2009, 11:58 AM

I just dropped off at Chanel 57th Street two pair of earrings that were missing rhinestones on both earrings (both pairs) and one pair even fell apart completely. I was quoted $30 for each pair. I think it may be just their standard price for repair.

Oct 1st, 2009, 06:24 PM	#1
marie_pink OP Member Joined: Aug 2009 Posts: 54	The price for repair necklace? HI ! everyone I need to know if I would like to fix my necklace (pearl one) because some pearl 's missing on CCs but I am not sure the price for repairing that 's expensive or not.Anyway if someone 's been done before please let me know how much for the repair price in chanel shop .Thank you
marie_pink OP Member Joined: Aug 2009 Posts: 54

Oct 2nd, 2009, 04:11 AM	#3
cooLesThing Member Joined: Feb 2008 Posts: 57	Can I please chime in as well.... I just found out that the "pearl" beads on my necklace are peeling off in patches :( It's from 07A, will Chanel do re-glaze for a fee? I'm really not looking forward to another 6-8 week wait for them to fix/ replace it and pay a huge fee on top of that. Any suggestions gladly welcome... I'm so sad just looking at it. Going down to the boutique now to check with them, let's see what they have to say :(
cooLesThing Member Joined: Feb 2008 Posts: 57

Oct 2nd, 2009, 04:38 AM	#4
sixteencandles Member Joined: Jul 2006 Posts: 84	I had a pearl necklace that snapped in half and I got a brand new replacement for 70 dollars. Hope this helps!
sixteencandles Member Joined: Jul 2006 Posts: 84

Oct 2nd, 2009, 05:12 AM	#5
MIffy27 2 many Chanel bags!! Joined: Jun 2007 Location: Chanel Land Posts: 1,813	Depending on when you purchased it, if it's less than 12 months ago and you purchased it from the boutique, repair is...free of charge! That said, it really depends on the damage. If it's something extraordinary (like my Madam Coco fell off my Coco Moon chain belt completely!!), Chanel repaired it for free even if the 12 month period has already passed!! No idea how department stores work.
	__________________ I ask questions therefore I am rude and critical. When has our world become so small minded and defensive? Chanel wish list: Union Jack Flap 07P Cassette clutch 04P Tweed flaps (for my tweed flap collection) Waitlisting on my wish list: Bubble Quilt Bowler 07A Orange tote from 08P

Oct 2nd, 2009, 10:32 AM	#6
cooLesThing Member Joined: Feb 2008 Posts: 57	Just got back from the 1 and only Chanel boutique we have in Singapore. The SAs took 1 look at the peeling pearls and said the only solution was to send it back to Paris for repairs (minimum 6 months) and cost to be advised. Previous clients had done that and just to replace 4-5 medium pearls cost a minimum of usd$300 :( And I've got 10 affected pearls! Either that or just "live with it" as it's costume jewellery and there is no guarantee that after replacing it that it won't happen again. Anyway, I took it back home to give serious thought as to whether it's worth all the time and $$$. That aside - I asked if the newer pearl necklaces are of better quality (I just bought the Le Duc long necklace recently) and guess what.... they said it's still made of the same pearls and "sooner-or-later" it will peel as well!! How comforting... lol :(
cooLesThing Member Joined: Feb 2008 Posts: 57

Oct 1st, 2009, 11:24 PM	#2
jhazn85 Member Joined: Jan 2007 Location: New York Posts: 539	i'd like to know too. i have a ring that has the little pearls on the CCs and half of them have fallen off!

Oct 2nd, 2009, 11:22 AM	#7
MIffy27 2 many Chanel bags!! Joined: Jun 2007 Location: Chanel Land Posts: 1,813	What???? That's ridiculous!!! I sent in a belt for repair with some missing pearls and Chanel HK repaired it for me free of charge!!
	__________________ I ask questions therefore I am rude and critical. When has our world become so small minded and defensive? Chanel wish list: Union Jack Flap 07P Cassette clutch 04P Tweed flaps (for my tweed flap collection) Waitlisting on my wish list: Bubble Quilt Bowler 07A Orange tote from 08P

Oct 2nd, 2009, 01:29 PM	#8
marie_pink OP Member Joined: Aug 2009 Posts: 54	Thank you everyone for sharing your experience .Now I am not sure that worth if I will fix it or not because this necklace was bought 2 years ago . Maybe I will go the shop and try to ask how much they charge me for repairing it first and think about it again .
marie_pink OP Member Joined: Aug 2009 Posts: 54

Oct 2nd, 2009, 04:11 PM	#9
Luccibag Member Joined: May 2006 Location: Greater NYC area Posts: 6,760	Im actually going to be going to Chanel this weekend or next with a few pairs of earrings with missing crystals. Im wondering now if its worth it.
	__________________ My collection pics http://forum.purseblog.com/your-bag-...el-356589.html

Nov 2nd, 2009, 10:02 AM	#12
shopdrop Member Joined: Dec 2007 Posts: 414	I had my necklace repair estimated of $86. The clasp was broken and it has the CC logo on it. Hasn' had it back yet. It's been 2 months.
shopdrop Member Joined: Dec 2007 Posts: 414

Nov 2nd, 2009, 11:34 AM	#13
e.le Member Joined: Jan 2009 Posts: 8	I got mine repaired for free at the Calgary boutique here in Canada. The girls there are just too sweet and have the best customer service ever!
e.le Member Joined: Jan 2009 Posts: 8

Nov 2nd, 2009, 11:56 AM	#14
jplynch2007 Member Joined: Nov 2006 Posts: 29	i have had good luck with repairs here in michigan. i have never been charged and in the past, earrings were just replaced when the pearls fell out. supposedly chanel has now changed the glue they use and this problem should be less frequent according to my dsa. also, if you are wearing perfume and the pearls come in contact with that, they will peel. you have to be very careful with all pearls, real and fake, to keep them away from perfume on your neck. hope this helps. plus there is a small jewelry repair shop here in birmingham, michigan that repairs almost all chanel jewelry at a good price and it only takes about a week. good luck ladies.... best regards.
jplynch2007 Member Joined: Nov 2006 Posts: 29

Nov 2nd, 2009, 11:58 AM	#15
Luccibag Member Joined: May 2006 Location: Greater NYC area Posts: 6,760	I just dropped off at Chanel 57th Street two pair of earrings that were missing rhinestones on both earrings (both pairs) and one pair even fell apart completely. I was quoted $30 for each pair. I think it may be just their standard price for repair.
	__________________ My collection pics http://forum.purseblog.com/your-bag-...el-356589.html

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