Help!

swee7bebe · Nov 8th, 2006, 03:08 PM

I bought this second hand...it was in GREAT condition when I received it a few weeks ago. I had been using it a lot. Yesterday, I noticed that one of the leather that's linked in the chain was torn. Now the piece is hanging off. Since I bought it second-hand, would they be able to fix it if I brought it to a boutique? Does anyone know about how much and how long it would take to get it fixed? I'm very disappointed that this broke, considering how much the retail of this bag was.

swee7bebe · Nov 8th, 2006, 03:10 PM

Smoothoprter · Nov 8th, 2006, 03:17 PM

Quote:

Originally Posted by swee7bebe

I bought this second hand...it was in GREAT condition when I received it a few weeks ago. I had been using it a lot. Yesterday, I noticed that one of the leather that's linked in the chain was torn. Now the piece is hanging off. Since I bought it second-hand, would they be able to fix it if I brought it to a boutique? Does anyone know about how much and how long it would take to get it fixed? I'm very disappointed that this broke, considering how much the retail of this bag was.

That should be an easy repair for Chanel. Just bring it into the boutique. I can't imagine it would cost too much either.

Tammy518 · Nov 8th, 2006, 03:40 PM

Oh, no! I'm sure Chanel could fix it easily enough.

loveone7 · Nov 8th, 2006, 03:40 PM

Chanel will be able to repair this for you.

Swanky Mama Of Three · Nov 8th, 2006, 04:22 PM

I agree, take it in.

swee7bebe · Nov 8th, 2006, 08:54 PM

Thanks everyoone...I just needed some reassurance. =) I'll bring it into the store when i get a chance. Hopefully it won't be too expensive or take too long.

Jayne1 · Nov 8th, 2006, 10:07 PM

I'm curious how long it will take. Let us know!

Rockerchic · Nov 8th, 2006, 10:19 PM

could you get the receipt from the person that you purchased it from. If purchased within a year (and that looks like a new ligne, but I am not familar with that style) they will fix it for free, no questions asked! Please let us know how it goes. (BTW, generally they have told me it could take up to 3 months for repairs. I have had repairs done twice and both times it took only about a month).

swee7bebe · Nov 9th, 2006, 07:49 PM

I don't think it's a new style...I saw one at NM during the summer and the SA told me that it was the last one available in the company. The person I bought it from bought it from personalshopper on eBay, so I don't think she has the receipt. Oh well, I'll just bring it in. I'll let you guys know how it turns out...I won't be able to bring it in until next week or the week after. Thanks!

pinkish_love · Nov 10th, 2006, 04:20 AM

Im sure they'll be able to fix it for you.. dont worry :)

Nov 8th, 2006, 03:40 PM	#4
Tammy518 Just one more... Location: Virginia Beach, VA	Re: Help! Oh, no! I'm sure Chanel could fix it easily enough.

Nov 8th, 2006, 03:40 PM	#5
loveone7 Loveone7 Location: San FranCISCO	Re: Help! Chanel will be able to repair this for you. __________________ I am handbag-ed out for the season!!!

Nov 8th, 2006, 04:22 PM	#6
Swanky Mama Of Three Location: Dallas Area	Re: Help! I agree, take it in. __________________ Holy inappropriateness!!! - a la Bethenny

Nov 8th, 2006, 08:54 PM	#7
swee7bebe Sofa King Addicted Location: nj	Re: Help! Thanks everyoone...I just needed some reassurance. =) I'll bring it into the store when i get a chance. Hopefully it won't be too expensive or take too long. __________________ Michelle My Loves : Balenciaga '06 Ink City, '08 Vert Thyme Fist, '03 Red First, '02 Caramel Flat Brass First, Chanel Vintage Ligne Flap, LV Mono Ribera, LV Robert Wilson Pink Houston Currently On A Purse Ban

Nov 8th, 2006, 10:07 PM	#8
Jayne1 Working Canvas Location: Toronto	Re: Help! I'm curious how long it will take. Let us know!

Nov 8th, 2006, 10:19 PM	#9
Rockerchic Member	Re: Help! could you get the receipt from the person that you purchased it from. If purchased within a year (and that looks like a new ligne, but I am not familar with that style) they will fix it for free, no questions asked! Please let us know how it goes. (BTW, generally they have told me it could take up to 3 months for repairs. I have had repairs done twice and both times it took only about a month).

Nov 9th, 2006, 07:49 PM	#10
swee7bebe Sofa King Addicted Location: nj	Re: Help! I don't think it's a new style...I saw one at NM during the summer and the SA told me that it was the last one available in the company. The person I bought it from bought it from personalshopper on eBay, so I don't think she has the receipt. Oh well, I'll just bring it in. I'll let you guys know how it turns out...I won't be able to bring it in until next week or the week after. Thanks! __________________ Michelle My Loves : Balenciaga '06 Ink City, '08 Vert Thyme Fist, '03 Red First, '02 Caramel Flat Brass First, Chanel Vintage Ligne Flap, LV Mono Ribera, LV Robert Wilson Pink Houston Currently On A Purse Ban

Nov 10th, 2006, 04:20 AM	#11
pinkish_love Birkins Hunter	Re: Help! Im sure they'll be able to fix it for you.. dont worry :) __________________ Dreaming of new birkins......