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Experience with Chanel refurbishing/repair

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Mar 8, 2012, 12:43am   #601
Shopmore's Avatar
Shopmore
Member
Has anyone ever had an experience with getting a reissue 227 pre-loved cleaned up to where it looked new again? I just recently purchased one and I was thinking from all the stories on this thread that this might be possible. TIA!!!
Mar 8, 2012, 10:36am   #602
lhasalover's Avatar
lhasalover
Member
Originally Posted by luv2shop2much
Hi lhasalover,

Do you have a current price list of cost of services you can post? An OP posted one on a connected thread, but it was from a few years ago. I'm wondering if the "menu pricing" is about the same. Thanks in advance!
Sorry, I don't have a price list.
Mar 8, 2012, 10:49am   #603
Chi town Chanel's Avatar
Chi town Chanel
Meow!
I don't know if this is the most current price list, but it is a good way to start:

http://forum.purseblog.com/chanel/pr...ce-698989.html
Mar 23, 2012, 7:57pm   #604
AECornell's Avatar
AECornell
Mrs. Lawson <3
Anyone have any experience in NYC with getting Chanel flats repaired? I need to get them resoled and have the fronts repaired as they've been rubbed and the leather is messed up. I've been trying to find a good thread about it but haven't had much luck. Where should I take them?
Apr 4, 2012, 12:14pm   #605
PurseXaXholic's Avatar
PurseXaXholic
Pretty Young Thing
Does anyone know which service I should get if I want to get rid of the scratches on my vintage lamb skin flap? It's 3 serries so it's 16-18 years old. With past owners, travel, and normal use it has gotten quite a few marks. I'm not planning on taking my Chanel to school with me, so I want to get it done while I'm away. Thanks in adavance!
Apr 4, 2012, 3:25pm   #606
rania1981's Avatar
rania1981
Member
Originally Posted by blairxoxo
hot oil spilled on my red mini at a restaurant. (black stains all over the back of the bag)
i took it to the Chanel Store in Soho, NY.

They redyed the whole bag for me and it looks brand new again! $140 and it took 8 weeks...
Good to know! I need to get a gold metallic bowler redyed. Will take it chanel in NY
Apr 5, 2012, 4:14pm   #607
m
mom2j
Member
Hi All,

I just picked up my WOC today from Chanel in Toronto...It took them 4 months to repair because they sent it to Paris(they don't have the thread needed to fix the stitching). Cost of repair? $0!! I'm surprised they did not charge me for it. :)))
Apr 6, 2012, 5:36am   #608
H.C.'s Avatar
H.C.
Member
Originally Posted by mom2j
Hi All,

I just picked up my WOC today from Chanel in Toronto...It took them 4 months to repair because they sent it to Paris(they don't have the thread needed to fix the stitching). Cost of repair? $0!! I'm surprised they did not charge me for it. :)))
Wow, that is a MIRACLE!
May 7, 2012, 11:34pm   #609
tutushopper's Avatar
tutushopper
♥ Lambskin Lover ♥
I have a white mini single flap lambskin (two hole top) with ghw from 1989-1981, with the hologram still intact. The gold hardware is in excellent condition, but the bag is now an ivory-ish color and the inside pocket is sticking. Do you think Chanel's repair service would leave the hardware alone, but replace the leather inside the chain strap (it's awfully dirty and also not white anymore) and make the bag white again, and might they be able to fix the sticking with the inside pocket? TIA.
Last edited May 7, 2012 at 11:39pm.
May 8, 2012, 12:46am   #610
L
Laneige
love watches
Originally Posted by tutushopper
I have a white mini single flap lambskin (two hole top) with ghw from 1989-1981, with the hologram still intact. The gold hardware is in excellent condition, but the bag is now an ivory-ish color and the inside pocket is sticking. Do you think Chanel's repair service would leave the hardware alone, but replace the leather inside the chain strap (it's awfully dirty and also not white anymore) and make the bag white again, and might they be able to fix the sticking with the inside pocket? TIA.
I was told by sa if change strap the color might not b the same as the original one
It can be done but if colors appear different there's nothing u can do

What abt sending it in for cleaning?
I don't think they can do anythin to make ur bag white unless they dye it but it's bad for the leather
May 8, 2012, 1:12am   #611
tutushopper's Avatar
tutushopper
♥ Lambskin Lover ♥
Attachment 1711780
Originally Posted by Laneige
I was told by sa if change strap the color might not b the same as the original one
It can be done but if colors appear different there's nothing u can do

What abt sending it in for cleaning?
I don't think they can do anythin to make ur bag white unless they dye it but it's bad for the leather
Yes, I wanted to get it cleaned/re-dyed plus the strap either the same (cleaned/re-dyed) or just replaced, only not the hardware. I didn't know if the strap and chain came "pre-packaged" or if they would re-weave new leather into the existing hardware. How is it bad for the leather, please?

I just want my bag and strap to be white again, not the ivory-ish dirty color it is now. (first photo against black is the color it used to be--pink spots are not on the bag, second photo indoor really bad lighting, but the color is definitely nowhere near the white-white it used to be :( )
Attached Images
  
Last edited May 8, 2012 at 2:29am.
May 8, 2012, 4:12am   #612
L
Laneige
love watches
Different lights is hard to tell how ivory yr bag is
I have a Chanel white lambskin but I didn't notice it had changed to ivory by that much until the bag cleanser owner pointed the pocket to me. The inner is white n the bag has turned into ivory white. But it's still v nice. I send it for cleaning n after few usage strap is dirty again. Waterproof only lasts abt 3mths n 75$? So I decided to just leave it as it is. Do a cleaning until it gets pretty dirty
U can go find cleaning shops but don't redye yr bags. They r going to b really ugly n damaging on yr bag. Yes Chanel can replace the leather ard the chain but don't expect it
To be exactly the same as it use to b because they can't keep the stock for so long. What they can do is find the best matching colors
May 8, 2012, 5:11am   #613
tutushopper's Avatar
tutushopper
♥ Lambskin Lover ♥
thank you :) and yes, the lighting for the 2nd photo is awful. I will try cleaning, and if it doesn't work, send it to Chanel and make it VERY specific to not replace ANY of the metal, as that is in really great shape and I don't want it replaced with the new kind.
May 8, 2012, 9:24am   #614
l
lilyrose0156
Member
I asked an SA last time and according to her, if threads are loose etc..it can be fixed by Chanel, but they do not fix bags that have their leather peeling, colour wearing off etc..
May 8, 2012, 2:24pm   #615
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shinymagpie
vintage bag lady
Originally Posted by lilyrose0156
I asked an SA last time and according to her, if threads are loose etc..it can be fixed by Chanel, but they do not fix bags that have their leather peeling, colour wearing off etc..
I sent a vintage bag, which was scratched to bits at the surface level (it was firm leather), off to the USA for treatment. It came back looking much, much better! I got the package deal done & went for hardware replacement because it was in the interests of the bag. I had one part of the hardware which I didn't want to have replaced and they left that intact for me. I can't recommend CHANEL USA repair service highly enough.
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