Originally Posted by Jennifer_C
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I've been yelled at many times because my boss was a hot-head. I was brought to tears once in a meeting with my staff and had to flee to sob in the bathroom. It sucked. I dealt with it.
I've learned some coping skills over the years. I don't engage anymore when it reaches that level. If my staff (or coworkers, sometimes) are in the room now I kick them out before it gets heated if I can. If we're alone I tell my boss I can't continue the meeting with the hostility so I'm leaving but I'll discuss [the issue] again when he's ready. And I leave. Sometimes to screams behind me. But that doesn't bother me now.
Honestly, how you should react kind of depends upon the situation and your relationship with your boss and how replaceable you are. That said, you should never take straight out abuse - let me say that clearly.
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It appears your boss was adult enough to come to his senses eventually when you remained calm.
I had only one hellish boss in my working life, and I'll be ready to retire in a few years, so do have a few decades of experience in the job environment.
Anyway, this person was also the owner of the company. For no discernible reason, he would fly into rages, roar and scream obscenities. He worked from home most of the time, but was able to monitor us thanks to cameras (we did work for the U.N. at that time, and he said the cameras were mandated for that reason - which I doubt).
Boss would show up, always unexpectedly, and one could feel the atmosphere fill with dread as employees tip-toed around. At times it seemed he was looking for a reason to get angry and then, watch out.
The first time he yelled at me and called me a stupid a$$hole in front of the entire crew, I stayed calm, went to my desk, turned off the computer, got my purse and told him good-bye. Never went back. There was deafening silence as I walked out.
I was very, very fortunate to find another job in the same field again in short order, especially being in my mid-fifties at that time. But thankfully, in my field people "know" one another. Otherwise, I may not have had to luxury to simply walk out, needing a paycheck.