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indiebag · Jul 7th, 2007, 10:35 PM

My first post here, but have been lurking...It's a great forum. My pen exploded and one section of my orange BV tote bag now has black ink stains. I was so upset that I almost started to cry at the restaurant. What can I do to remove it? The waiter wanted to dab it with water, and I freaked out on him.

Litigatrix · Jul 7th, 2007, 11:31 PM

my only suggestion is to take it to the BV boutique and ask them--or call. that sounds really terrible

indiebag · Jul 7th, 2007, 11:36 PM

Thanks, Litigatrix. Good idea - it'll be the first thing I do tomorrow morning.

Nymph · Jul 8th, 2007, 01:20 AM

Welcome to the BV board after lurking, indiebag

Sorry to hear about your pen. I think I would have burst out in tears on the spot.

I would go with Litigatrix's suggestion of bringing your bag back to a BV store to see what they can do for you.

G'luck with fixing your bag!! I hope they'll be able to clean it up good for you, and then you can post pics of it in our threads!

ebruo · Jul 8th, 2007, 06:13 AM

Hi, just wanted to say that I am so sorry about what's happened. I completely sympathize and hope that the boutique can reinstate your beautiful bag.

Do post more often please!

boxermom · Jul 8th, 2007, 01:01 PM

Welcome, indiebag! Sorry that such an unfortunate accident brought you here for your 1st post. My situation isn't as bad as what happened to you, but I feel awful about it. My woven braided handle tote has multiple pen marks on the suede lining. I couldn't figure out what happened because I'm so careful. I think it was the ball point pen with the click button and something pushed the button down to expose the pen point. It even marked my Limo BV card case. I panicked and applied the Tide stain stick, but on the suede lining it just looked worse. So I feel sick about it.

I really hope BV can help you. Please let us know if they accept the challenge! Good luck.

NWpurselover · Jul 8th, 2007, 01:27 PM

I am sorry to hear of the unfortunate accidents for the two bags!

For future reference I have had great luck with Coach leather cleaner for removing small pen marks on high end bags. The key is to use it very lightly and use a q-tip to apply a very small amount, gently rub in one direction. Repeat if necessary. Obviously if it looks like dye is coming off don't continue.

boxermom · Jul 8th, 2007, 01:38 PM

^^^^^Thank you!!!!!! Next on my shopping list is the Coach leather cleaner! Tho my tote suede lining is probably a lost cause, I'll have it for future problems.

Marly · Jul 8th, 2007, 02:10 PM

Welcome! I'm sure the BV boutiques will have a suggestion that hopefully will help. You also might want to PM PF member robynbenz-she had a stain on her bag (a J. Choo) and was told how to successfully remove it, although it was lipstick, I think.

mayajuliana · Jul 8th, 2007, 02:13 PM

I totally empathize! I seem to find every way possible to scratch up/mess up/ink up my nice bags! Indiebag, I did the exact same thing on one of my Kate Spade bags, and I was angry for a month because I couldn't get it out!

On my Veneta I dropped my pen into it during a break, and I realized later on I didn't put the cap back on!

It resulted in three long lines of purple ink across the bag. I tried water, but it only took out a little, since it already dried a bit. But I was able to take out most of it by using a suede eraser and brush, and a couple days later (when I got on the Net and researched suede and pen stains), I dabbed isopropyl (rubbing) alcohol with a q-tip, with sweeping motions outward from the stain so you don't create a "water" stain puddle looking thing on the material. Then I used the suede eraser and brush again over and over. This took almost 3 days to get out since I was on travel to the East Coast and only had nights to deal with it.

Also gals, I'm kind of brave when it comes to cleaning...I'll try to get the stain out myself first. But, yes, I called my mom all emotional and mad when I realized what I did.

boxermom · Jul 8th, 2007, 04:10 PM

^^^^^thanks for another method to try! I am a stain magnet. The ones in my bag are set by now, but for future reference, I'm printing these tips.

dervilfal · Jul 8th, 2007, 05:36 PM

I've also had great luck with Lexol leather cleaner - I always try to keep in mind not to use a cleaner that wasn't made to clean what ever material I am seeking to clean! It's saved me a few heartaches when my first thought was to grab X instead of Y or Z

indiebag · Jul 10th, 2007, 04:10 PM

Thanks everyone for their kind thoughts and suggestions. I brought it to the store in NY and the SAs basically said that they would not be able to remove it b/c the ink soaked in below the dye plus extra techinical jargon. I am still upset. DH said we'll go shopping for a new one when I'm ready.

Bagpuss · Jul 10th, 2007, 04:31 PM

Originally Posted by indiebag

Thanks everyone for their kind thoughts and suggestions. I brought it to the store in NY and the SAs basically said that they would not be able to remove it b/c the ink soaked in below the dye plus extra techinical jargon. I am still upset. DH said we'll go shopping for a new one when I'm ready.

What a nice husband! I'm sorry this happened to you though, I would have been so upset too, I'm pretty obsessive about marks and stains. Thanks for letting us know the outcome and hopefully you will come back and show us pictures of the new bag.

dervilfal · Jul 10th, 2007, 04:35 PM

Oh indiebag I am so sorry!!! I can't imagine how frustrating and disappointing this must be.

Let us know what you replace it with!

Jul 7th, 2007, 10:35 PM	#1
indiebag OP Member Joined: May 2007 Posts: 6	Removing ink from BV bag My first post here, but have been lurking...It's a great forum. My pen exploded and one section of my orange BV tote bag now has black ink stains. I was so upset that I almost started to cry at the restaurant. What can I do to remove it? The waiter wanted to dab it with water, and I freaked out on him.
indiebag OP Member Joined: May 2007 Posts: 6

Jul 7th, 2007, 11:31 PM	#2
Litigatrix bend and snap! Joined: Nov 2006 Location: DC Posts: 7,029	Re: Removing ink from BV bag my only suggestion is to take it to the BV boutique and ask them--or call. that sounds really terrible
	__________________ PLEASE do not PM me for authentications. My Collection: http://forum.purseblog.com/your-bag-showcase/litigatrixs-im-modest-collection-144948.html Also, check out the Authentic Spy Picture Reference & Drool! Yay! http://pics.livejournal.com/fendi_spy_list/

Jul 7th, 2007, 11:36 PM	#3
indiebag OP Member Joined: May 2007 Posts: 6	Re: Removing ink from BV bag Thanks, Litigatrix. Good idea - it'll be the first thing I do tomorrow morning.
indiebag OP Member Joined: May 2007 Posts: 6

Jul 8th, 2007, 01:20 AM	#4
Nymph Black WE please! Joined: Jul 2006 Location: Singapore Posts: 5,266	Re: Removing ink from BV bag Welcome to the BV board after lurking, indiebag Sorry to hear about your pen. I think I would have burst out in tears on the spot. I would go with Litigatrix's suggestion of bringing your bag back to a BV store to see what they can do for you. G'luck with fixing your bag!! I hope they'll be able to clean it up good for you, and then you can post pics of it in our threads!
	__________________ "If women didn't exist, all the money in the world would have no meaning"

Jul 8th, 2007, 06:13 AM	#5
ebruo Her Royal Floopiness Joined: Feb 2007 Location: London Posts: 766	Re: Removing ink from BV bag Hi, just wanted to say that I am so sorry about what's happened. I completely sympathize and hope that the boutique can reinstate your beautiful bag. Do post more often please!

Jul 8th, 2007, 01:01 PM	#6
boxermom Member Joined: Aug 2006 Location: North Carolina Posts: 13,685	Re: Removing ink from BV bag Welcome, indiebag! Sorry that such an unfortunate accident brought you here for your 1st post. My situation isn't as bad as what happened to you, but I feel awful about it. My woven braided handle tote has multiple pen marks on the suede lining. I couldn't figure out what happened because I'm so careful. I think it was the ball point pen with the click button and something pushed the button down to expose the pen point. It even marked my Limo BV card case. I panicked and applied the Tide stain stick, but on the suede lining it just looked worse. So I feel sick about it. I really hope BV can help you. Please let us know if they accept the challenge! Good luck.

Jul 8th, 2007, 01:27 PM	#7
NWpurselover Member Joined: May 2006 Location: San Francisco Posts: 1,453	Re: Removing ink from BV bag I am sorry to hear of the unfortunate accidents for the two bags! For future reference I have had great luck with Coach leather cleaner for removing small pen marks on high end bags. The key is to use it very lightly and use a q-tip to apply a very small amount, gently rub in one direction. Repeat if necessary. Obviously if it looks like dye is coming off don't continue.

Jul 8th, 2007, 01:38 PM	#8
boxermom Member Joined: Aug 2006 Location: North Carolina Posts: 13,685	Re: Removing ink from BV bag ^^^^^Thank you!!!!!! Next on my shopping list is the Coach leather cleaner! Tho my tote suede lining is probably a lost cause, I'll have it for future problems.

Jul 8th, 2007, 02:10 PM	#9
Marly Member Joined: Apr 2006 Posts: 2,503	Re: Removing ink from BV bag Welcome! I'm sure the BV boutiques will have a suggestion that hopefully will help. You also might want to PM PF member robynbenz-she had a stain on her bag (a J. Choo) and was told how to successfully remove it, although it was lipstick, I think.
Marly Member Joined: Apr 2006 Posts: 2,503	__________________ Remember; fashion is in the bag.

Jul 8th, 2007, 02:13 PM	#10
mayajuliana ~Mind, Body, Soul~ Joined: Feb 2007 Posts: 1,534	Re: Removing ink from BV bag I totally empathize! I seem to find every way possible to scratch up/mess up/ink up my nice bags! Indiebag, I did the exact same thing on one of my Kate Spade bags, and I was angry for a month because I couldn't get it out! On my Veneta I dropped my pen into it during a break, and I realized later on I didn't put the cap back on! It resulted in three long lines of purple ink across the bag. I tried water, but it only took out a little, since it already dried a bit. But I was able to take out most of it by using a suede eraser and brush, and a couple days later (when I got on the Net and researched suede and pen stains), I dabbed isopropyl (rubbing) alcohol with a q-tip, with sweeping motions outward from the stain so you don't create a "water" stain puddle looking thing on the material. Then I used the suede eraser and brush again over and over. This took almost 3 days to get out since I was on travel to the East Coast and only had nights to deal with it. Also gals, I'm kind of brave when it comes to cleaning...I'll try to get the stain out myself first. But, yes, I called my mom all emotional and mad when I realized what I did.

Jul 8th, 2007, 04:10 PM	#11
boxermom Member Joined: Aug 2006 Location: North Carolina Posts: 13,685	Re: Removing ink from BV bag ^^^^^thanks for another method to try! I am a stain magnet. The ones in my bag are set by now, but for future reference, I'm printing these tips.

Jul 8th, 2007, 05:36 PM	#12
dervilfal Member Joined: May 2006 Location: Washington, D.C. Posts: 1,036	Re: Removing ink from BV bag I've also had great luck with Lexol leather cleaner - I always try to keep in mind not to use a cleaner that wasn't made to clean what ever material I am seeking to clean! It's saved me a few heartaches when my first thought was to grab X instead of Y or Z

Jul 10th, 2007, 04:10 PM	#13
indiebag OP Member Joined: May 2007 Posts: 6	Re: Removing ink from BV bag Thanks everyone for their kind thoughts and suggestions. I brought it to the store in NY and the SAs basically said that they would not be able to remove it b/c the ink soaked in below the dye plus extra techinical jargon. I am still upset. DH said we'll go shopping for a new one when I'm ready.
indiebag OP Member Joined: May 2007 Posts: 6

Jul 10th, 2007, 04:35 PM	#15
dervilfal Member Joined: May 2006 Location: Washington, D.C. Posts: 1,036	Re: Removing ink from BV bag Oh indiebag I am so sorry!!! I can't imagine how frustrating and disappointing this must be. Let us know what you replace it with!

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