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#1 |
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Member
Joined: May 2006
Location: San Francisco
Posts: 1,453
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I am so disapointed! I just got my BlueFly order and they sent me moro instead of ferro. My order states that the bag is supposed to be "charcoal" but instead the tag on their bag states brown. Of course now there is no ferro available.
Since I have an ebeno tote I can't justify two brown bags. This is twice now that I have had problems with BlueFly. ![]() If anyone that wants a moro pyramid please pm me and I will let you know when I return it. ![]() |
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#2 |
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Member
Joined: Apr 2007
Location: norcal
Posts: 568
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omg. I am sooooo sorry. Can they hold the next one for you or something? GRRR. From what I am hearing, BlueFly is too hit or miss to bother with.
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__________________
tattoo? handbag? dinner at Blvd? so many choices.... |
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#3 |
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Member
Joined: May 2006
Location: San Francisco
Posts: 1,453
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Of course there are no other ferro's in stock. You are right doubtful guest, it is too hit or miss for me.
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#4 |
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Member
Joined: Oct 2006
Posts: 1,029
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I'm sorry to hear this! They should really pay more attention to labeling colors. They have also sent me the wrong shoe size as well.
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#5 |
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Member
Joined: May 2006
Posts: 93
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Baahhh. I was really pulling for you too. Sorry to hear it.
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#6 |
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Member
Joined: May 2006
Location: San Francisco
Posts: 1,453
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Thanks everyone, I appreciate the support.
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#7 |
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Arrrooooo!
Joined: Oct 2007
Location: Vancouver, BC
Posts: 2,577
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So sorry to hear that - and how frustrating.
I'm just on my way home now to open my (I think) carmino Montaigne that just arrived today from BlueFly.... wish me luck that it isn't another colour as well (although I'm not sure how they could mislabel red and I don't think the Montaigne has come in any other reds just yet)!!! |
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#8 |
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Member
Joined: Feb 2006
Posts: 1,745
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Oh no, I am so sorry! I wonder if they sent the Ferro to the person who ordered Moro? Perhaps the Ferro will be going back to BlueFly too.
Regardless that it so frustrating and poor customer service. I've been lucky with them but I know it's mostly just that... luck. I'm sure we will all keep an eye out for you for another one.
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#9 |
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Member
Joined: Jan 2007
Location: UK
Posts: 4,345
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So sorry, I really feel for you I know how dissapointed you must be, HUGS...
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__________________
"We measure Life not by the number of breaths we take but by The moments that take our breath away."
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#10 |
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Member
Joined: Oct 2007
Location: Maryland
Posts: 1,445
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NWpurselover, I'm so sorry...I feel your frustration. I saw that charcoal pyramid listed then I saw your posting saying you bought it thinking it was ferro. I figured from the pic it had to be either black or dark brown. BlueFly isn't any better at naming colors than NM. They called my pyramind rose...there's nothing rose about it. Whether it's BlueFly, NM or Saks I've learned to call and have them describe the color in detail before I order. If your heart is set on owning a ferro, there are still a few sloane styles left in the country. A SA from a BV boutique can track them down for you.
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#11 |
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batty for bottega!
Joined: Aug 2007
Location: Singapore
Posts: 604
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so sorry to hear about that, nwpurselover - we should really lobby for BlueFly to label their products with the original bv names to avoid such confusion, especially if they are going to be such costly mistakes.
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#12 |
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Member
Joined: Mar 2006
Location: NYC
Posts: 1,393
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ugggh, I really hope you find what you really want! will be crossing my fingers for you.
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#13 |
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Member
Joined: Aug 2006
Posts: 1,783
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Argh, I'm sorry to hear that! I've noticed BlueFly mislabeling colors on purses before. I think Jane said the pyramid only comes in moro and noce so maybe a ferro one doesn't exist yet? I hope you find what you are looking for next time.
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#14 |
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swift convert
Joined: Jun 2006
Posts: 4,465
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i am so sorry this happens to you. I hope you get your dream bag soon....
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__________________
just a couple more things ... I promise ![]() |
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#15 |
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expecting again!
Joined: Nov 2006
Posts: 2,474
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if my memory serves me correctly, pyramid doesn't come in ferro but i could be wrong. this must be frustrating. we will keep an eye out for u if there is a ferro bag that pops up on BlueFly. any chance you would consider something other than the pyramid?
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