Welcome to The Purse Forum.

Lululala · Jun 18th, 2009, 11:26 AM

Jburgh, you are such a professional! I can't imagine how you can ever part with your other 290 lovely bears!
H A P P Y B I R T H D A Y !!!

Mid- · Jun 18th, 2009, 11:42 AM

Hey, it's your birthday, jburgh!! Have a grand day, our fabulous mod!!

So, what BV did you get for this special day??

LT bag lady · Jun 18th, 2009, 11:58 AM

This weather is meant to prepare me for my trip to Ireland & Scotland next month...
I was hoping for some nice hot sunny days before having to go there and cool off, oh well...

goldenflower · Jun 18th, 2009, 12:10 PM

Oh my, so many posts to catch up with! I enjoyed seeing everyone's creations. You all have so much talent!

jburgh:

Happy Birthday!!!!!!!
I hope you have a fantastic day with lots of treats! And speaking of treats, any BV Birthday Treats to report?

I love your bears! I have a huge soft spot for teddy bears, and mohair bears in particular. I collected Steiff for a while when my kids were young. Yours are just beautiful. I admit that I am one of those who always pulls up the dress to see what is underneath.

Ladies, would you be upset if a brand new leather chair arrived with scuffed edges on its arms? One was delivered yesterday and the edges of the arms are scuffed to the point where the color (red) is gone. The scuffs are around 1/2" - 3/4" long. I noted it with the delivery team and they called the store (not local) and the representative asked me to take photos of the damage and email them to him. I did, and then I heard back from him that they will be sending someone local out to "smooth and refinish the scuffs as new". Does anyone know what they will do to the leather to make it look "like new"? All I can think is they'll apply some sort of paint,which doesn't seem like a good (or long-lasting) solution to me.

LT bag lady · Jun 18th, 2009, 12:16 PM

HAPPY BIRTHDAY
JBURGH

LT bag lady · Jun 18th, 2009, 12:21 PM

Originally Posted by goldenflower

Ladies, would you be upset if a brand new leather chair arrived with scuffed edges on its arms? One was delivered yesterday and the edges of the arms are scuffed to the point where the color (red) is gone. The scuffs are around 1/2" - 3/4" long. I noted it with the delivery team and they called the store (not local) and the representative asked me to take photos of the damage and email them to him. I did, and then I heard back from him that they will be sending someone local out to "smooth and refinish the scuffs as new". Does anyone know what they will do to the leather to make it look "like new"? All I can think is they'll apply some sort of paint,which doesn't seem like a good (or long-lasting) solution to me.

Hmmm, can you still return it if you don't like how the repair turns out?
I might be inclined to return it if it's that bad, can you get a replacement or was it a one left or of a kind situation?

goldenflower · Jun 18th, 2009, 12:26 PM

Originally Posted by LT bag lady

Hmmm, can you still return it if you don't like how the repair turns out?
I might be inclined to return it if it's that bad, can you get a replacement or was it a one left or of a kind situation?

It was a special order. Before seeing the photos, the rep told me they would replace it if it didn't look like it could be repaired "as new", but I'm not making the choice of return vs. repair; they are. I can return it, but I pay original shipping, return shipping, and a restocking fee.

I've ordered from them several times before (Room and Board) and had a problem only one other time when the arm of a sofa had a small cut in the fabric. They offered to attempt to repair it or replace it, and I said I wanted it replaced, which they did without a quibble. I am really disappointed in their customer service this time around, and that I'm paying full price for a brand new chair which because of the damage, I wouldn't have purchased at full price if I'd seen it locally. I emailed them just now to see exactly what they propose to do to fix the scuffs - and if there is any kind of guarantee if the repaired areas don't wear well or if I don't like how they fix it.

Has anyone ever had to "repair" scuffs in leather - and if so, how did it work out?

jburgh · Jun 18th, 2009, 12:38 PM

Thanks for the birthday wishes. No BV this year, but a pretty abalone watch now lives here

goldenflower - I have never had leather furniture scuffs fixed, but there is a business in Seattle that does it. I hear they do a great job by using a leather dye on the scuffed area.

goldenflower · Jun 18th, 2009, 12:52 PM

Originally Posted by jburgh

Thanks for the birthday wishes. No BV this year, but a pretty abalone watch now lives here

goldenflower - I have never had leather furniture scuffs fixed, but there is a business in Seattle that does it. I hear they do a great job by using a leather dye on the scuffed area.

Your watch sounds pretty - any photos?

I hope you're enjoying your day. Any cake report?

Thanks for the info on the business there. I doubt we have anyone too skilled in leather repair here (Podunk City) but maybe I will be pleasantly surprised at how it turns out.

jburgh · Jun 18th, 2009, 01:10 PM

Originally Posted by goldenflower

Your watch sounds pretty - any photos?

I hope you're enjoying your day. Any cake report?

Thanks for the info on the business there. I doubt we have anyone too skilled in leather repair here (Podunk City) but maybe I will be pleasantly surprised at how it turns out.

I am getting ready for work, so no pictures and no cake.

The place that does leather repair is a rug cleaning service. Perhaps a local furniture store can recommend a good place for you.

goldenflower · Jun 18th, 2009, 01:20 PM

Originally Posted by jburgh

I am getting ready for work, so no pictures and no cake.

The place that does leather repair is a rug cleaning service. Perhaps a local furniture store can recommend a good place for you.

Room and Board (store where I purchased the chair) is arranging for the repair, but I'm not sure what local store/company they will choose.

I hope you get some cake later! I'm all about cake (and presents too) when it's my birthday. I've never grown up, I guess!

kroquet · Jun 18th, 2009, 01:29 PM

Goldenflower - hope the chair problem works out.

I am all about the cake, too!!! Jburgh - you must have some cake and how about some pics of the watch. Sounds lovely!

Bichon Lover · Jun 18th, 2009, 02:00 PM

Let this late riser on the west coast clear her throat,

Happy birthday to you

Happy birthday to you

Happy birthday deeeaaarrrr JJJJJburrrrrgh

Happy birthday tooooooooo yyoouuuuuu!!!!!!!!!

There are lots of diamonds on that there abalone watch too

Have a fantastic day, you deserve it and break into some of that Napa Valley wine tonight.

muggles · Jun 18th, 2009, 02:53 PM

dittos jburgh Happy Birthday!!!

bags4fun · Jun 18th, 2009, 03:26 PM

Happy Birthday jburgh!

And your bears are adorable! How fun! I was several pages behind on this thread! Kids are home from school, so it's been a bit crazy here.
I have been working on a baby quilt for a shower tomorrow night, so I will post a pic when I finish it. Everyone is so crafty!

Jun 18th, 2009, 11:26 AM	#1801
Lululala Member Joined: Jan 2008 Posts: 456	Jburgh, you are such a professional! I can't imagine how you can ever part with your other 290 lovely bears! H A P P Y B I R T H D A Y !!!
Lululala Member Joined: Jan 2008 Posts: 456

Jun 18th, 2009, 11:42 AM	#1802
Mid- ありがとう Joined: Mar 2007 Location: ottone~chocolate heaven Posts: 3,551	Hey, it's your birthday, jburgh!! Have a grand day, our fabulous mod!! So, what BV did you get for this special day??
	__________________ ~ I prefer to have very little, but it has to be exactly the right thing. ~ Tomas Maier ... still looking for a grape necklace from SS07 ...

Jun 18th, 2009, 11:58 AM	#1803
LT bag lady Another addict Joined: Apr 2007 Location: Too close to NYC Posts: 4,434	This weather is meant to prepare me for my trip to Ireland & Scotland next month... I was hoping for some nice hot sunny days before having to go there and cool off, oh well...
	__________________ LT Bag Lady Officially on a ban... ethel, don't show me that! I mean it!!

Jun 18th, 2009, 12:10 PM	#1804
goldenflower Member Joined: Jan 2008 Posts: 1,497	Oh my, so many posts to catch up with! I enjoyed seeing everyone's creations. You all have so much talent! jburgh: Happy Birthday!!!!!!! I hope you have a fantastic day with lots of treats! And speaking of treats, any BV Birthday Treats to report? I love your bears! I have a huge soft spot for teddy bears, and mohair bears in particular. I collected Steiff for a while when my kids were young. Yours are just beautiful. I admit that I am one of those who always pulls up the dress to see what is underneath. Ladies, would you be upset if a brand new leather chair arrived with scuffed edges on its arms? One was delivered yesterday and the edges of the arms are scuffed to the point where the color (red) is gone. The scuffs are around 1/2" - 3/4" long. I noted it with the delivery team and they called the store (not local) and the representative asked me to take photos of the damage and email them to him. I did, and then I heard back from him that they will be sending someone local out to "smooth and refinish the scuffs as new". Does anyone know what they will do to the leather to make it look "like new"? All I can think is they'll apply some sort of paint,which doesn't seem like a good (or long-lasting) solution to me.
goldenflower Member Joined: Jan 2008 Posts: 1,497	__________________ Quality is remembered long after the price is forgotten.

Jun 18th, 2009, 12:16 PM	#1805
LT bag lady Another addict Joined: Apr 2007 Location: Too close to NYC Posts: 4,434	HAPPY BIRTHDAY JBURGH
	__________________ LT Bag Lady Officially on a ban... ethel, don't show me that! I mean it!!

Jun 18th, 2009, 12:38 PM	#1808
jburgh OP BV, Choo, Ferragamo Joined: Aug 2007 Location: where the Corgis frap Posts: 7,197	Thanks for the birthday wishes. No BV this year, but a pretty abalone watch now lives here goldenflower - I have never had leather furniture scuffs fixed, but there is a business in Seattle that does it. I hear they do a great job by using a leather dye on the scuffed area.
	__________________ Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.

Jun 18th, 2009, 01:29 PM	#1812
kroquet Menopausal M. O. B. Joined: Sep 2007 Location: Texas Posts: 9,458	Goldenflower - hope the chair problem works out. I am all about the cake, too!!! Jburgh - you must have some cake and how about some pics of the watch. Sounds lovely!
	__________________ Current Wishlist - Mulberry Alexa in Oak!!!

Jun 18th, 2009, 02:00 PM	#1813
Bichon Lover Member Joined: Jul 2008 Location: California SF Bayarea Posts: 2,460	Let this late riser on the west coast clear her throat, Happy birthday to you Happy birthday to you Happy birthday deeeaaarrrr JJJJJburrrrrgh Happy birthday tooooooooo yyoouuuuuu!!!!!!!!! There are lots of diamonds on that there abalone watch too Have a fantastic day, you deserve it and break into some of that Napa Valley wine tonight.

Jun 18th, 2009, 02:53 PM	#1814
muggles Weeeeee!!! Joined: Aug 2007 Location: down the rabbit hole! Posts: 9,286	dittos jburgh Happy Birthday!!!
	__________________ Me and Parson! blue ribbon winners! ....wishing for a Bal pencil in any color! dreaming of an 07 PT in any color!

Jun 18th, 2009, 03:26 PM	#1815
bags4fun You can call me Fran Joined: Aug 2007 Location: Pacific Northwest Posts: 2,584	Happy Birthday jburgh! And your bears are adorable! How fun! I was several pages behind on this thread! Kids are home from school, so it's been a bit crazy here. I have been working on a baby quilt for a shower tomorrow night, so I will post a pic when I finish it. Everyone is so crafty!

Welcome to The Purse Forum.

Our Purse Forum, or TPF, is the #1 online social network for everything designer handbag related. Join over 200,000 enthusiastic members in this friendly community and start engaging in the discussion today.