Originally Posted by StylevationArmy
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I'm so sorry to read about your peeling issues! Please let us know when everything is fixed (fingers crossed).
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Thanks, StylevationArmy! I took it back to NM and they exchanged it for another cervo hobo that was brand new from the back. I thought I did a good job of looking it over, but the next day when I took it out to use it I noticed scratches on the inside of the bag, at the base of the strap. Identical scratches on both sides. And another scratch on the top of the bag. I took this one back too and opted out of another. They were very nice and gave me a full refund. (My receipt said that I wouldn't get more than 75%, so they were awesome to give me the full refund.)
Unfortunately my love of BV's cervo was short-lived. I don't want to give it another try at this point. BUT I've decided to trek up to Chicago BV next month and either get a large or maxi Veneta to replace it, so my story has a happy ending!