Welcome to The Purse Forum.

alisonanna · Mar 31st, 2009, 01:21 PM

I bought a wallet last July - used daily, but always carried in my bag.
The sealant has cracked in 2 places and one corner has sealant cracking and splitting.
Is this just normal wear and tear?
the weave shows lots of rubbing and fading, it looks like I've been using it for many years.
I'm just really surprised how worn this looks in just 9 months.

Is this something I could send to BV for spa treatment?

I will try to take some pics

alisonanna · Mar 31st, 2009, 01:49 PM

alisonanna · Mar 31st, 2009, 01:54 PM

here's a picture of the wear:

toujours*chic · Mar 31st, 2009, 02:48 PM

I would bring it into a boutique- this does not seem like it should happen after just 9 months. They should repair or replace it gratis.

Ryan · Mar 31st, 2009, 05:53 PM

A very similar thing happened to my wallet after just a few months of use. I don't think that Bottega's soft leather is hardy enough for an item like a wallet that gets banged around day-in and day-out. I think it would be fairly easy for them to re-dye your piece.

Sorry this is happening to you, and I hope it gets fixed to your satisfaction.

Ryan

ricera · Apr 3rd, 2009, 09:22 PM

Any updates? I haven't gotten a woven wallet because I was afraid that something like that would happen. I would be interested in hearing BV's response.

prestwick · Apr 5th, 2009, 09:44 AM

I know this is a bit obsessive, but I carry all my BV wallets inside their sleeper bags inside my handbags..In fact it appears that I just lost my sleeper and have to replace it ( I probably thought I was putting the sleeper inside my bag at the market as I got my zip around out, and I must have dropped it on the floor instead of my handbag.. I often put the wallet back in the sleeper when I get home..oh well) I have used the sleeper because I can see how delicate the piping is, and having used it for a year, it truly looks new.. It's just a suggestion..

annie9999 · Apr 5th, 2009, 11:09 AM

Originally Posted by prestwick

I know this is a bit obsessive, but I carry all my BV wallets inside their sleeper bags inside my handbags..In fact it appears that I just lost my sleeper and have to replace it ( I probably thought I was putting the sleeper inside my bag at the market as I got my zip around out, and I must have dropped it on the floor instead of my handbag.. I often put the wallet back in the sleeper when I get home..oh well) I have used the sleeper because I can see how delicate the piping is, and having used it for a year, it truly looks new.. It's just a suggestion..

excellent idea.
keeps the wallet in perfect condition, is light and no additional cost.
thanks for the suggestion,

Baggiana · Apr 5th, 2009, 04:35 PM

The "sealant" that BV and everyone uses (how does Hermes finish their edges?) is some type of "plastic" and does crack usually where the wallet or handle bends. I wish that they would just finish the edges some other way, because it is often thick across those edges, and looks cheap when cracked or too thick. This should not be in a high end piece, but it is on all the bags that use this technique for finishing the edges. I have seen it crack across the edging by not separate the way the corner of your wallet has. If possible you should contact BV. I think that if they choose to use a product/technique, they should be aware of the limitations and faults of that product/technique.

With regard to the delicate nature of nappa intrecciato in a wallet... I do not have any. The only intrecciato that I have is karung, and it has worn like iron. No fading. I wear my wallets hard and do not put them into their dust bags... too much of a hassle.

Anhzie · Apr 5th, 2009, 08:37 PM

Actually the 3rd picture (of the wear) looks exactly like parts of my oceano medium veneta which I have been wearing everyday. I am a little bothered by it, since I've only had the bag for like 5 months, but I dont want to redye it because the bag is so incredibly soft that I am constantly touching it. Please let me know what you plan on doing, because I will probably need to redye the bag in a year or so if this keeps up and gets worse!

alisonanna · Apr 21st, 2009, 11:57 AM

I have been so lazy - I really need to get on this and figure out of any aspects of the "wear" are repairable
it's such a useful wallet and great size, I don't want to part with it to send it away!

CX827 · Apr 23rd, 2009, 11:20 PM

Be prepared if you decide to send your wallet back for maintenance, cause it may take a while. I once sent a wallet back to BV, and it took nearly half year to get back the result. But thanks to the excellent customer care of BV. Instead of the un-repairable wallet, they gave me store-credit for future purchase.

uclaboi · Apr 24th, 2009, 09:54 AM

I have 2 wallets (intrecciato nappa, lizard, and ostrich) and a passport cover (ostrich) that has the same type of crack as pic #2 (where the wallet and passport cover bends). I use my pieces carefully, never putting them in a back pocket. I haven't send them back for repair, but I think eventually they'll have to be repaired.

mistikat · Apr 26th, 2009, 12:38 PM

Originally Posted by Baggiana

The "sealant" that BV and everyone uses (how does Hermes finish their edges?) is some type of "plastic" and does crack usually where the wallet or handle bends.

I believe Hermes uses wax to seal the bag edges...it is definitely not plastic.

Mohnblume · Apr 27th, 2009, 02:19 PM

Originally Posted by toujours*chic

I would bring it into a boutique- this does not seem like it should happen after just 9 months. They should repair or replace it gratis.

yes, I think so too! If I spend hundreds of $ in a wallet, it should be ok more than only some month! If this is normal, why should I buy BV? I could also buy a inspired 30$-wallet, because for this price it's ok if I throw it away after a year.

I would be really pissed!

Mar 31st, 2009, 01:21 PM	#1
alisonanna OP Member Joined: Aug 2006 Posts: 2,157	Has anyone had a wallet repaired? I bought a wallet last July - used daily, but always carried in my bag. The sealant has cracked in 2 places and one corner has sealant cracking and splitting. Is this just normal wear and tear? the weave shows lots of rubbing and fading, it looks like I've been using it for many years. I'm just really surprised how worn this looks in just 9 months. Is this something I could send to BV for spa treatment? I will try to take some pics
alisonanna OP Member Joined: Aug 2006 Posts: 2,157

Mar 31st, 2009, 01:54 PM	#3
alisonanna OP Member Joined: Aug 2006 Posts: 2,157	here's a picture of the wear:
alisonanna OP Member Joined: Aug 2006 Posts: 2,157

Mar 31st, 2009, 05:53 PM	#5
Ryan Member Joined: Feb 2006 Posts: 340	A very similar thing happened to my wallet after just a few months of use. I don't think that Bottega's soft leather is hardy enough for an item like a wallet that gets banged around day-in and day-out. I think it would be fairly easy for them to re-dye your piece. Sorry this is happening to you, and I hope it gets fixed to your satisfaction. Ryan
Ryan Member Joined: Feb 2006 Posts: 340

Apr 3rd, 2009, 09:22 PM	#6
ricera Member Joined: Apr 2008 Location: COLORADO Posts: 598	Any updates? I haven't gotten a woven wallet because I was afraid that something like that would happen. I would be interested in hearing BV's response.
	__________________ The most interesting dog in the world

Apr 5th, 2009, 09:44 AM	#7
prestwick Member Joined: Dec 2007 Posts: 336	I know this is a bit obsessive, but I carry all my BV wallets inside their sleeper bags inside my handbags..In fact it appears that I just lost my sleeper and have to replace it ( I probably thought I was putting the sleeper inside my bag at the market as I got my zip around out, and I must have dropped it on the floor instead of my handbag.. I often put the wallet back in the sleeper when I get home..oh well) I have used the sleeper because I can see how delicate the piping is, and having used it for a year, it truly looks new.. It's just a suggestion..
prestwick Member Joined: Dec 2007 Posts: 336

Mar 31st, 2009, 01:49 PM	#2
alisonanna OP Member Joined: Aug 2006 Posts: 2,157
alisonanna OP Member Joined: Aug 2006 Posts: 2,157

Mar 31st, 2009, 02:48 PM	#4
toujours*chic Member Joined: Mar 2007 Location: LaLaLand Posts: 463	I would bring it into a boutique- this does not seem like it should happen after just 9 months. They should repair or replace it gratis.

Apr 5th, 2009, 04:35 PM	#9
Baggiana Member Joined: Feb 2008 Posts: 1,994	The "sealant" that BV and everyone uses (how does Hermes finish their edges?) is some type of "plastic" and does crack usually where the wallet or handle bends. I wish that they would just finish the edges some other way, because it is often thick across those edges, and looks cheap when cracked or too thick. This should not be in a high end piece, but it is on all the bags that use this technique for finishing the edges. I have seen it crack across the edging by not separate the way the corner of your wallet has. If possible you should contact BV. I think that if they choose to use a product/technique, they should be aware of the limitations and faults of that product/technique. With regard to the delicate nature of nappa intrecciato in a wallet... I do not have any. The only intrecciato that I have is karung, and it has worn like iron. No fading. I wear my wallets hard and do not put them into their dust bags... too much of a hassle.
Baggiana Member Joined: Feb 2008 Posts: 1,994

Apr 5th, 2009, 08:37 PM	#10
Anhzie Member Joined: Aug 2008 Location: Atlanta, GA Posts: 223	Actually the 3rd picture (of the wear) looks exactly like parts of my oceano medium veneta which I have been wearing everyday. I am a little bothered by it, since I've only had the bag for like 5 months, but I dont want to redye it because the bag is so incredibly soft that I am constantly touching it. Please let me know what you plan on doing, because I will probably need to redye the bag in a year or so if this keeps up and gets worse!
	__________________

Apr 21st, 2009, 11:57 AM	#11
alisonanna OP Member Joined: Aug 2006 Posts: 2,157	I have been so lazy - I really need to get on this and figure out of any aspects of the "wear" are repairable it's such a useful wallet and great size, I don't want to part with it to send it away!
alisonanna OP Member Joined: Aug 2006 Posts: 2,157

Apr 23rd, 2009, 11:20 PM	#12
CX827 Member Joined: Jun 2007 Posts: 269	Be prepared if you decide to send your wallet back for maintenance, cause it may take a while. I once sent a wallet back to BV, and it took nearly half year to get back the result. But thanks to the excellent customer care of BV. Instead of the un-repairable wallet, they gave me store-credit for future purchase.
CX827 Member Joined: Jun 2007 Posts: 269

Apr 24th, 2009, 09:54 AM	#13
uclaboi Member Joined: May 2007 Location: Los Angeles, CA Posts: 1,641	I have 2 wallets (intrecciato nappa, lizard, and ostrich) and a passport cover (ostrich) that has the same type of crack as pic #2 (where the wallet and passport cover bends). I use my pieces carefully, never putting them in a back pocket. I haven't send them back for repair, but I think eventually they'll have to be repaired.
	__________________ My Louis Vuitton and Bottega Veneta collection http://forum.purseblog.com/your-bag-...ff-135771.html

Welcome to The Purse Forum.

Our Purse Forum, or TPF, is the #1 online social network for everything designer handbag related. Join over 200,000 enthusiastic members in this friendly community and start engaging in the discussion today.