Bianca bag is falling apart!

sbhoney · May 13th, 2008, 10:55 PM

I received a black medium Bianca Botkier bag as a gift this last Christmas. I know it was purchased at Saks. The stitching along the handle is coming undone and the leather is splitting apart. I take extreme proper care of all my bags so its not due to negligence on my part. This is my third Botkier bag and I have never experienced a problem with workmanship in the past. Does anyone have any recommendation on who I should approach or what to do? Attaining the receipt is not an option.

Thank you!

New Obsessions · May 14th, 2008, 11:05 PM

I would contact Botkier directly and see what they say. Others have had problems with their Bianca turnlocks and Botkier was able to help. Maybe they can restitch your bag.

ZoeyZoo · May 15th, 2008, 03:37 PM

I had this problem with my Bianca within a few months. I bought mine at Nordstrom and I know they would have taken it back but it was a limted edition color that I really liked and I bought the last one on sale anywhere. Botkier would have taken it for repairs but I think I had to ship it to them. I ended up having a local cobbler restitch it and you can't tell (unless you are really looking for it and know about it). It cost me about $10.

dsrk · Jun 2nd, 2008, 08:49 PM

sbhoney, how's your black medium Bianca doing? Did you get it repaired?

floridagal23 · Jun 3rd, 2008, 06:48 PM

A fablous TPFer helped me locate mine and because it was a sample, it had a tear. A local cobbler, like someone else suggested, fixed it for maybe 15 bucks at the most. They can do anything (and it was much cheaper than some of the websites I saw, like that love my purse site). Best of all, they repaired it so quickly..I remember how happy and proud I was when I got to pick it up..one of my fav bags!

dsrk · Jun 4th, 2008, 11:16 AM

floridagal23, what great news!!!

I do have a favor to ask, can you take a pic of the repair and post it here, so we can see it? If you can, great!!! If not, no sweat.

Thanks!!!

Geminiz06 · Jun 7th, 2008, 02:08 AM

^ ooo good idea, I'm interested in how it came out too

floridagal23 · Jun 10th, 2008, 08:13 PM

I can take a photo but I have to figure out how to re-size the pic. When I try to post one, it says it is too big! Since I have been studying for the bar, posting photos has kind of gone by the wayside:)I will try to play around with it this weekend..basically the seam was ripped by the outside pocket, where it connected to the bag. The leather repair/shoe repair person just re-stitched it. I was really worried because the leather seemed so soft and thin but it turned out fine. The seam is a teeny bit crooked if you were to stretch out the pocket area and really pull it apart from the rest of the bag but it looks fine from the outside.

dsrk · Jun 11th, 2008, 07:42 AM

^^^ Good luck with the bar!!! Post whenever it is convenient for you.

May 13th, 2008, 10:55 PM	#1
sbhoney Member Joined: May 2008 Posts: 1	Bianca bag is falling apart! I received a black medium Bianca Botkier bag as a gift this last Christmas. I know it was purchased at Saks. The stitching along the handle is coming undone and the leather is splitting apart. I take extreme proper care of all my bags so its not due to negligence on my part. This is my third Botkier bag and I have never experienced a problem with workmanship in the past. Does anyone have any recommendation on who I should approach or what to do? Attaining the receipt is not an option. Thank you!

May 14th, 2008, 11:05 PM	#2
New Obsessions Member Joined: Mar 2008 Posts: 176	Re: Bianca bag is falling apart! I would contact Botkier directly and see what they say. Others have had problems with their Bianca turnlocks and Botkier was able to help. Maybe they can restitch your bag.

May 15th, 2008, 03:37 PM	#3
ZoeyZoo Member Joined: Feb 2007 Location: USA Posts: 1,442	Re: Bianca bag is falling apart! I had this problem with my Bianca within a few months. I bought mine at Nordstrom and I know they would have taken it back but it was a limted edition color that I really liked and I bought the last one on sale anywhere. Botkier would have taken it for repairs but I think I had to ship it to them. I ended up having a local cobbler restitch it and you can't tell (unless you are really looking for it and know about it). It cost me about $10.

Jun 2nd, 2008, 08:49 PM	#4
dsrk In deo speramus Joined: Oct 2007 Posts: 2,617	Re: Bianca bag is falling apart! sbhoney, how's your black medium Bianca doing? Did you get it repaired?

Jun 3rd, 2008, 06:48 PM	#5
floridagal23 Member Joined: Oct 2007 Posts: 415	Re: Bianca bag is falling apart! A fablous TPFer helped me locate mine and because it was a sample, it had a tear. A local cobbler, like someone else suggested, fixed it for maybe 15 bucks at the most. They can do anything (and it was much cheaper than some of the websites I saw, like that love my purse site). Best of all, they repaired it so quickly..I remember how happy and proud I was when I got to pick it up..one of my fav bags!

Jun 4th, 2008, 11:16 AM	#6
dsrk In deo speramus Joined: Oct 2007 Posts: 2,617	floridagal23, what great news!!! I do have a favor to ask, can you take a pic of the repair and post it here, so we can see it? If you can, great!!! If not, no sweat. Thanks!!!

Jun 7th, 2008, 02:08 AM	#7
Geminiz06 Member Joined: Feb 2008 Location: New York Posts: 2,001	^ ooo good idea, I'm interested in how it came out too

Jun 10th, 2008, 08:13 PM	#8
floridagal23 Member Joined: Oct 2007 Posts: 415	I can take a photo but I have to figure out how to re-size the pic. When I try to post one, it says it is too big! Since I have been studying for the bar, posting photos has kind of gone by the wayside:)I will try to play around with it this weekend..basically the seam was ripped by the outside pocket, where it connected to the bag. The leather repair/shoe repair person just re-stitched it. I was really worried because the leather seemed so soft and thin but it turned out fine. The seam is a teeny bit crooked if you were to stretch out the pocket area and really pull it apart from the rest of the bag but it looks fine from the outside.

Jun 11th, 2008, 07:42 AM	#9
dsrk In deo speramus Joined: Oct 2007 Posts: 2,617	^^^ Good luck with the bar!!! Post whenever it is convenient for you.