PB: People are often frustrated looking at the inside of a trendy bag and find canvas…
John: We do canvas lining, especially when we want to do something light. But sometimes, canvas even makes it heavier. That is why we discovered the world of lamb suede, because it is light and easy. When we use canvas, the pockets are still trimmed in leather, it plays with what's in the bag. Because cell phones have evolved, people carry their Blackberries and smart devices, we decided to make our pockets flat. So they are a little more universal, more generic and work in this high technology world.
PB: How would you sum up your brand?
John: Easy. Relaxed. Quiet. Robust. Light. When I look around [in the showroom] I see texture, detail. Thought-out. Finally, I'd say respectful.
PB: Do you have a favorite material you work with?
John: We love, LOVE leopard print. We designed with leopard print since 1998 in our first collection. Alligator as well. We love working with leathers that are a natural tannage, ones that are not covered with paint, chrome. Deep, saturated colors, even our pebble grains and our Nappas have saturated colors. We don't like painted, nothing that is fake and vinyl.
Richard: I don't really enjoy working with fabric, either. Something that is soft and drapey.
PB: Your names are interesting and they flow together perfectly. How did you decide your last names were going to make a brand name?
Richard: The hardest part is naming anything. I never particularly liked my name, but I thought John's name was very cool
John: …I obviously didn't like my name… guess two bads make one…
Richard: John has a great name but nobody can pronounce it.
John: It is the easiest name to pronounce. I think that people just want to have conflict and struggle in life. If you look at
Lam-Bert-Son Tru-Ex – it's like the alphabet, very simple.
Richard: People tend to think we are European.
John: Born and bread Americans! Truex is French/Danish but it has been generations since my family landed on Manhattan Island.
Richard: When we first started the company, the DMM of Bergdorf, Suzan Cohen -- very funny woman from Boca – asked "What's it gonna be called?" and I said that we had a couple of things but that we thought of Lambertson Truex. "Perfect, perfect! It sounds vaguely European and my people will think it sounds very classy."
John: We played around with a lot of logos and variations, just Lambertson – no – just Truex – no – Truex Lambertson didn't work. We were playing around, sketching the logo and the L and T just fit like a piece of the puzzle. They lock together, seemed natural.
PB: The biggest challenge breaking into the industry?
Richard: When we launched, that was the year that logos exploded. Dior did sweaty campaigns with greasy girls, wearing logos… Again, we are perceived as a huge brand because we sit next to Gucci and Prada and we started the company with just our money and no backing. We still do not do any advertising. The perception of the store and the people is the hardest part, getting our name out there.
John: Actually starting was not that difficult. Obviously, as with any business, you have to incorporate this, ship that. But breaking… I think we started at the right time. There were not a lot of brands out there.
Richard: To do it now would be extremely difficult.
John: We had a lot of friends that really supported us in the retail world, the editorial world. People embraced the support we received worldwide, we were very fortunate because we had a lot of people who wanted us to succeed. We are very thankful for starting when we did and having such support. And frankly, there were not many accessories out of America. It was all very European-driven. Through our retail experience, we entered at the right price point. You cannot enter the market in 1998 with a $2,000 handbag. We knew that, at that time, $795, $895, $995 was the sweet spot. We built the collection, knowing that is where we had to be. Chanel was $1,200, we had to go in with a beautiful brand that could sit next to Chanel, be different and priced at $995. We did not want to give the retailer a reason to tell us "We don't want to buy this." A to Z was covered, price points, materials, leathers, everything. They couldn't say no!
Richard: The first order I hand-delivered to Bergdorf. Security went crazy because they knew me as the executive vice president of the company. When I showed up in my jeans, carrying this big box, the security guy would yell "Mr. Lambertson, get someone here to help him!" and I thought, "No, no, I am here to deliver…" It was really funny. John would be waiting around outside in the Volvo, double-parked.
PB: Who's the typical customer?
John: That is constantly changing. With every collection we ask ourselves that question – who do we design for? I think today, she's a three-generation woman, which has always been the core of our brand. She is a woman that is getting out of college, she wants a smart-looking bag, she wants to feel chic, she wants to feel recognizable, but not something that is too much. It's her mother, who can afford higher luxury products, and then it's even perhaps her grandmother. Someone who is lunching, wants a little chic, a little alligator clutch. Her daughter asks her to borrow it, she hands it down. It becomes a circle of exchange.
Richard: We have Erin Lauder as a customer, we have Evelyn Lauder as a customer. Estee Lauder was a customer. You see people out in the country with the horse groups carrying our bags. It goes everywhere, it bridges a lot.
John: It is hard to design into that, but we know that she is out there. That is why our collection is not about THE bag, or THE silhouette, or THE color. We have a lot of women who live all around the world, they travel, and our bags have to address all these various needs and desires. I truly believe that our woman is an independent woman. She doesn't need a logo to express her well. She doesn't need a logo to express her thoughts inside. She needs to be comfortable.
Richard: We do have a lot of celebrities that shop with us actually.
PB: Any in particular that you are fond of?
John: Mary J. Blige, love her! She carries our clutches and loves them. Debra Messing is a big fan and Julianne Moore as well. We don't go out seeking these celebrities, we were never comfortable with that.
Richard: J.Lo shops here…
John: More recently, Diane Lane, Reese Witherspoon, Faith Hill.
Richard: Reese actually asked us to design a bag for her! She asked for a smaller version of the bag we carry, that is all she carries at night.
John: Every one of these women and girls are very different. Again, you don't chase it! These are celebrities that have gone out and purchased the bags, or their stylist has come. You can look and see this yellow Dior Babe on Mary Kate and many others, they must send them out to many! We don't design a bag, multiply it and send it to every publicity house out there to reach your celebs. They are our clients, we love when they call us and say “oh I saw this clutch on so-and-so”. Then we build relationships, they come up here [to the showroom].